Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. The opportunity emerged out of a shift in how we practice sales. Starting a new sales team is not unlike doing improv.

Sales Hiring 171

Sales Hiring Sales Recruiting Underperforming Technical Team Scale 171

Intercom, Inc.

DECEMBER 16, 2020

Your sales team is integral to your business’s success: not only do your salespeople bring in the big deals, but they also represent your company and culture to every new and potential prospect. So why is sales team culture still an afterthought for so many organizations? People all across the company are so proud of our sales team.

Sales Hiring 143

Sales Hiring Sales Recruiting Scale Sales 143

Incredo

MARCH 11, 2020

WordPress is a standard recommendation because it’s highly customizable, easy to understand, and extremely popular. Having a CMS for your website is useful because once it’s setup, even tech novices can use it to update website content, post blogs, add images and so on. Of course, consult with your staff before choosing a CMS.

Strategy 257

Strategy Social Media Sales Recruiting Marketing 257

InsightSquared

MAY 15, 2019

It’s one of my favorite questions to ask a fellow professional in sales operations. Insurance sales rep. Cosmetics consultant. Account Manager. Sales Operations is Still Developing. Sales operations as a profession is growing, yet it is a comparatively new function in businesses. Pharmacy Tech.

Sales Recruiting 110

Sales Recruiting Scale Technical Review Sales 110

Incredo

NOVEMBER 21, 2019

Software to track analytics, transfer payments, manage inventory, create videos and for many other things. You will never again worry about investing thousands of dollars in paid ads and receiving nothing. If sounds like this topic can help you generate more SaaS sales with less risk, we are starting! See the difference?

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Tom Tunguz

FEBRUARY 10, 2016

Founders may reduce staff, particularly in recruiting or new projects that the company prefers not to finance. This company invests $12k in month one to acquire a customer and receives $1k in payment, netting -$11k in cash flow. Growing this way requires a lot of cash to finance the acquisition investment. Six months to ramp.

SaaS Payments 120

SaaS Payments Sales Recruiting Sales Hiring Payment Services 120

Sales Enablement, SaaS and Growth

JUNE 26, 2018

Today, everyone working in and around sales and marketing knows that bots are hot, in vogue and quite simply, of the moment. In my role leading sales enablement at HubSpot in EMEA, we deliberately carve out time to think about ways to leverage tools, technology and software that will make sales reps more effective.

Sales Enablement 100

Sales Enablement Scale Sales Recruiting Sales Hiring 100

Buffer Resources

SEPTEMBER 11, 2023

I've earned millions in salary and consulting contracts, 100 percent inbound driven. I’ve never created LinkedIn content with the “goal” of lead generation or immediate-term sales. Now, keep in mind that I’m a solo consultant and not affiliated with any specific company.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

Sales Hacker

JANUARY 22, 2020

If you think sales is a simple job, I have a few hundred professional connections who would like a word with you. By mastering your sales interview questions. As a longtime recruiting leader, I’ve worked with countless hiring managers looking to fill sales roles , and I’ve had a firsthand look at their interview process.

Sales Hiring 76

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 76

Valuize Consulting

JANUARY 25, 2024

Effective Cross-Functional Collaboration Your Digital CS program should be directed by Customer Success but also requires close partnership with Marketing, Product, Sales, and Revenue Operations. Strategic Resourcing Relying on traditional CSMs for fractional management of your digital program is not sustainable.

Customer Success 52

Customer Success Sales Recruiting Scale Strategy 52

SaaStr

JULY 12, 2022

One of the first what How to Hire a Great VP of Sales at the New York Enterprise Tech Meet-Up (thank you to John Lehr and Work-Bench for setting this up). The Number One Thing You Can Do to Accelerate Your Business Post-Initial Traction is Hiring a Great VP of Sales. Now, I just invest in SasS companies. SaaStr is Turning 10!

Sales Hiring 277

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 277

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Since then, you’ve spent over 12 years in post-sales leadership. ” 3. Dee: Fantastic.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 189

Scale Sales Hiring Sales Recruiting Sales 189

Sales Hacker

DECEMBER 2, 2019

This week on the Sales Hacker podcast, we speak with Mary Rogul , a VP Sales Consultant, who’s currently an Enterprise Sales Advisor at Crayon. She’s now a consultant helping VPs of Sales scale and build their sales teams. She’s now a consultant helping VPs of Sales scale and build their sales teams.

Scale 52

Scale Sales Recruiting Sales Hiring Sales 52

Valuize Consulting

DECEMBER 7, 2021

In the subscription economy, there’s no debate about whether or not to invest in Customer Success (CS); 70% of rapidly growing businesses say that Customer Success is extremely important ( Hubspot , 2017). When it comes to budget, organizations often haven’t established where the investment is coming from to fund the CS team.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. And I just started a consulting business, it was a service business. And one credit is equivalent to a one hour virtual consulting call.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

SaaStr

SEPTEMBER 27, 2019

As for Ryan, prior to G2 he was Senior Director of Global Marketing at Hubspot where among many other achievements, he scaled HubSpot’s marketing-generated sales revenue by 330% year-over-year. We would generate 10x what we invested into that based on those people. How does Ryan think about the relationship between the two?

Sales Hiring 136

Sales Hiring Sales Recruiting Scale Software Review 136

CustomerSuccessBox

DECEMBER 13, 2021

SuccessHACKER is a Customer Success advisory firm focused on providing education, recruiting, and consulting to high-growth companies. Pre-sales / Post Sales). Any tips on a handoff from sales to the onboarding team? Also, don’t forget that there is a change management element here.

Onboarding 52

Onboarding Sales Recruiting Underperforming Technical Team Consulting 52

Sales Hacker

JANUARY 28, 2020

This week on the Sales Hacker podcast, we speak with Ellie Tamari , the VP of North American Sales at Namogoo. Today we are incredibly excited to have a recent friend, member of the Boston chapter of the Revenue Collective, and female sales leader that came to the role somewhat later in life — Ellie Tamari. What You’ll Learn.

Sales Hiring 67

Sales Hiring Scale Sales Recruiting Management 67

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. But the one thing you must think about is sales. Without sales, your startup dies. Yet, sales is all too often a dirty word. They go for the sale without caring about what the customer needs in the first place. Coach regularly.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

OpenView Labs

OCTOBER 29, 2021

Founders who leave these important tasks to chance, or do them without the appropriate due diligence, may suddenly find themselves forced to hire consultants as the company grows and matures. . Nikita’s Non-traditional Recruiting Approach. Finding and Recruiting the Right Product People. Validating the strategy and plan.

Sales Hiring 60

Sales Hiring Sales Recruiting Development Team Review Management 60

SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2

Scale 134

Scale SaaS Payments Sales Recruiting Payment Services 134

SaaStr

JUNE 21, 2023

They hired their first VP of Sales with a wonderful pedigree and experience at some of the hottest startups. because they needed to rebuild the sales team. They rebuilt the sales team and closed some big deals. VCs can be fickle about what they fund, but if you have revenue, you have more leeway for when you take an investment.

Sales Recruiting 279

Sales Recruiting Sales Hiring Underperforming Technical Team Pricing 279

Valuize Consulting

NOVEMBER 3, 2021

The Employee Experience (EX) is the journey an employee takes with your organization and is the sum of all employee-employer interactions throughout that employee lifecycle, from pre-recruitment to post-exit. Investing in Employee Experience results in higher employee retention and increased performance. Development Programs.

Underperforming Technical Team 52

Underperforming Technical Team Sales Recruiting Data Sales Hiring 52

ChurnZero

MARCH 11, 2020

I wasn’t satisfied that we lost a customer, but I was now armed with valuable new information that would lead to a breakthrough in our sales model. From these discussions, we were able to gain incredible insights into the root causes of customer churn that informed our strategy from marketing and sales through product and service delivery.

Churn 52

Churn Scale Sales Recruiting Sales Hiring 52

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. But the one thing you must think about is sales. Without sales, your startup dies. Yet, sales is all too often a dirty word. They go for the sale without caring about what the customer needs in the first place. Coach regularly.

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 173

Sales Hiring Sales Recruiting Scale CTO Hire 173

SaaStr

MAY 24, 2019

How does the product and what you invest in proactively need to change as you move into enterprise? I was personally responsible for my action, to any concurrent projects on the delivery side, I was responsible for managing digital marketing, recruiting. What are the benefits of starting in SMB? We had a pretty big team.

Sales Hiring 150

Sales Hiring Scale SMB Sales Recruiting 150

SmartKarrot

JANUARY 21, 2022

Work cross-functionally with sales to ensure successful deployments across Twingate’s largest deployments. Create and execute a talent strategy that recruits, onboards, and develops diverse talent. Conduct client demonstration sessions designed to address the individual needs of the account with a consultative approach.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Leadership 19

ChurnZero

JULY 9, 2020

Sure, you won customers over to get the initial purchase, but what about your post-sale courting? After each instruction-based webinar, customers have a 1:1 consultation with their Customer Success Manager. Recruiting – Awards validate your hiring stature among new recruits. Applaud Accomplishments With Awards.

Retention 64

Retention Strategy Scale Sales Recruiting 64

ChurnZero

MARCH 6, 2020

Founder Annette Franz shares a quote from sales expert Zig Ziglar that shows how a people-first philosophy is your business growth strategy: “You don’t build a business. There’s a smorgasbord of studies that overwhelmingly prove the multi-faceted benefits of investing in a people-first culture. The good news is that….

Customer Success 69

Customer Success Software Review Scale Sales Recruiting 69

Intercom, Inc.

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. Be selective about the outcomes you’re investing in. Let’s be really selective about the ones we invest in.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

Software Platform Consulting

NOVEMBER 25, 2014

This company apparently provides SaaS pricing consulting and analysis, so they have reviewed the SaaS pricing pages for many companies–B2C and B2B. Because Marketo sells to larger enterprises than Hubspot, there is in-depth content here, especially on metrics for the marketing and sales funnel. Openview Labs. Spend Matters.

B2B 40

B2B Software Review Payment Solutions Software 40

SaaStr

AUGUST 8, 2023

The team is typically highly cross-functional, working together with sales, product, engineering, and marketing, and the goal is to help the other teams make better decisions through data and financial modeling. They consulted with the Product team to identify product changes that could reduce storage intake. Every Wednesday at 10 a.m.

Scale 204

Scale Finance Outsourcing Services Sales Recruiting 204

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. In Today’s Episode We Discuss: * How Kyle made his way into the world of SaaS and sales and came to be Head of Sales at one of the fastest-growing companies in Figma. What worked?

Sales Hiring 212

Sales Hiring Sales Recruiting Scale Technical Advisors 212

SaaStr

JULY 30, 2020

356: Pete Kazanjy is the Co-Founder @ Atrium, the startup providing proactive, always-on insights for sales operations, managers, and leaders. Alongside Atrium, Pete is also the Founder of Modern Sales Pros, a community of 15,000 focused on sales operations and sales management. Stop asking questions.

Part-Time VPE 228

Part-Time VPE Scale Sales Recruiting Sales Hiring 228

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130