SaaStr

SEPTEMBER 14, 2023

Whether you’re just starting out in SaaS or have a successful SaaS startup, founders and startup teams can learn a lot from those who have found success in the industry through its ups and downs. SMB is more transactional, and Enterprise reps need to be subject-matter experts, know the industry, the workflow, the competition, etc.

Outsourcing Services 284

Outsourcing Services Sales Hiring Scale Sales Recruiting 284

Tom Tunguz

JUNE 19, 2016

Also called the marketing mix , these four variables need to be aligned when determining pricing for your startup. As startups scale and address incremental customer segments, the marketing mix becomes more complex. Jerome McCarthy, former professor of marketing at Michigan State and Notre Dame. Customers will be confused.

Pricing 115

Pricing Startup Strategy Development 115

SaaStr

JULY 11, 2019

Jason Lemkin: You’ll get to see some early stuff that you don’t usually get to see with a startup. You go from the leanest organization and very small SMB, to closing seven figure TCVLs for enterprise. Doing a product for SMB is fairly simple. Tiago Paiva: Oh yeah. Jason Lemkin: I’m kidding. I’m kidding.

Sales Hiring 270

Sales Hiring SMB Scale Cloud 270

SaaStr

OCTOBER 15, 2019

Unlike when selling into SMB businesses that kind of can go from a demo, to a conversion, to a close in a matter of days, enterprise sales is a lot more complicated and it’s hard to navigate through. So as Lauren sort of alluded to, we started by focusing on SMB’s.

Underperforming Technical Team 211

Underperforming Technical Team Sales Hiring SMB compliance 211

SaaStr

JULY 2, 2019

She may be running her own tech startup, and she may be looking for a better way to collaborate, ship product faster, communicate better across geographies, et cetera. Dannie : What happened is the product that was built was so good and free, and continues to be so good in its free version, that you can use it for months, as a startup.

Enterprise 161

Enterprise Scale Sales Hiring SMB 161

Intercom, Inc.

DECEMBER 13, 2018

But as the college-dorm-room startup matures, there’s a fascinating twist to be found in the way it applies its new mission to Workplace, a B2B startup within the (former) startup. You really have to think of Workplace as a SaaS startup within Facebook. When Workplace became a real thing at Facebook, I was in London.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

SaaStr

NOVEMBER 19, 2019

First company was Greenfield startup to IPO. So I went down the hall, met with the head of marketing, and I discovered a lot about in bound SaaS, about SMB, the importance of building this machine as I call it now that generates all these lovely leads. My background is 25 years in health care IT. Liberate some operating expenses.

Scale 179

Scale SMB VP of Engineering Leadership 179

Sales Hacker

FEBRUARY 2, 2021

SMB Sales vs Enterprise Sales Process. Security : Are all data fully protected and in compliance with privacy policies? SMB Sales vs Enterprise Sales Process. Fortunately, I’ve had the opportunity to work for a few startups and win a few enterprise deals. What Is Enterprise Level Sales? Key Takeaways.

Scale 106

Scale Enterprise Marketing Sales 106

Andreessen Horowitz

APRIL 29, 2024

Credit Agreement and Funding Mechanics The credit agreement, that lengthy document dedicated to formalizing your credit arrangement with the lender, outlines many of the key terms and ratios necessary for compliance. It ensures the consistency of large document volumes and legal compliance with local jurisdictions for asset movements.

Payment Services 93

Payment Services Payment Solutions Development Team Review Outsourcing Services 93

Neil Patel

NOVEMBER 29, 2020

Fi v e9 – Best for Blended Call Centers Aircall – Best for Collaboration 8×8 Contact Center – Best for Enterprise Dialpad – Best for Startups Talkdesk CX Cloud – Best for Best for Salesforce Integration. In the event of a legal or compliance issue, call recording will cover your bases.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

Stax

DECEMBER 20, 2023

Since we’ve spoken a lot about credit card processing before, today we’ll take a look at how to find the best credit card processor for your SMB in 2024. Since the big players in the landscape generally all offer a robust set of services, data shows that most SMBs are satisfied with their payment processors and aren’t likely to switch.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Features 88

User Pilot

MAY 3, 2022

How is enterprise SaaS marketing different compared from acquiring and retaining users for an SMB? How is enterprise SaaS marketing different from downmarket/SMB-B2B SaaS marketing? In contrast, those hunting elk may have a higher startup cost to get a quality rifle but it only takes a couple of trips to make your money back.

Enterprise 98

Enterprise Strategy Marketing SaaS 98

Sales Hacker

APRIL 21, 2022

In the early days, most SaaS companies sell to other startups for a number of reasons. Startups are more willing to be early adopters of a new product. Startups are less demanding than a big company both from a services and product perspective. But as SaaS startups mature, they usually start moving up-market.

Sales Hiring 94

Sales Hiring Marketing SaaS SMB 94

Intercom, Inc.

SEPTEMBER 26, 2019

With any hot topic in the startup world, it’s helpful to start by establishing terms. Adam: Box was quite large at the time it made this transition, but for a smaller startup, looking around the corner, how do they know that they’re both a good fit, and ready for a platform play? Ceci Stallsmith on how to define a platform.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

SaaStr

AUGUST 15, 2020

When you don’t necessarily have a startup there. We are still heavily oriented to SMB and to entrepreneurs. You say that Shopify is an SMB customer when I see 29%. I think Slack the majority of their revenue is enterprise even though their roots is SMB. To do more enterprise grade security and compliance?

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268

SaaSOptics

MAY 30, 2018

QuickBooks is an easy decision for a SaaS startup or SMB. However, subscription-based businesses quickly run into challenges.

Revenue 40

Revenue SMB SaaS compliance 40

Mucker Capital

APRIL 6, 2023

Hila Qu joined Mucker’s Tony Yang for an Ask-Me-Anything (AMA) conversation about Product-Led Growth (PLG) for Startups to kickoff the 2023 Mucker Growth Series. Hila Qu has been the Head of Growth or VP of Growth at a number of different companies and startups, most notably Acorns and GitLab. should you be focusing on first?

Startup 52

Startup Scale CTO Hire Outsourced Development 52

ProfitWell

SEPTEMBER 3, 2019

Unfortunately, all too many early-stage startups fall into the trap of pouring everything they have into their product and only hastily slap together their pricing page as an afterthought. The companies we chose serve customers of all sizes—from individual business users to small and medium businesses (SMB) to the enterprise.

Pricing 69

Pricing Scale Technical Review Metrics 69

Point Nine Land

JANUARY 17, 2019

These “digital native customers” are not afraid of startups and look for customer-centric products. These are great customers for startups. As the pace of innovation in this sector accelerates, incumbents feel the increasing pressure to work more with startups. We’ll see a transition with startup founders.

Technical Review 40

Technical Review Marketplace as a Service Software Review Venture Capital 40

Andreessen Horowitz

NOVEMBER 17, 2023

And as I looked through the list of things like HIPAA compliance and cloud prem solutions that our customers were really, really clamoring for, I thought, “there’s no way we will build any of this,” right? Because you sell in the enterprise in a very different way than you sell in SMB.

Sales Hiring 96

Sales Hiring Scale Sales Underperforming Technical Team 96

FastSpring

DECEMBER 7, 2023

In this episode of Growth Stage, Carl will dives into his experience running acquisitions of SMB software businesses, including: His thoughts on what makes a software company a good target for an acquisition by a brand. compliance. What factors beyond financials makes a target even more valuable. And that can cause a problem.

Software Review 135

Software Review Technical Review Development Team Review Branding 135

Sales Hacker

OCTOBER 7, 2021

Nikki Ivey is Cofounder of SDRDefenders and Head of Growth Development at Cultured Perspective, a Black owned Startup Consultancy. It took me a long time to admit to myself that I don’t enjoy transactional SMB sales. Today I help investment managers harness the power of community and technology to automate regulatory compliance.

Scale 136

Scale Sales Recruiting Sales Hiring VP of Engineering 136

FastSpring

DECEMBER 8, 2022

Offloaded Sales Tax And Compliance Management At FastSpring, we act as the merchant of record for all transactions on your site, making us responsible for collecting and remitting taxes on your behalf. EJ Brown 06:10 I think there’s a common idea that startup culture in particular.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

SaaStr

NOVEMBER 22, 2019

285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. Harry Stebbings: How should strong operators coming out of larger organizations assess which startup to join?

Underperforming Technical Team 184

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 184

SaaStr

APRIL 3, 2019

Ben Braverman is the CRO @ Flexport, one of the world’s fastest growing startups combining technology, infrastructure and expertise, to build the operating system for global trade. It’s a customs broker to keep everything in compliance. Why does Ben fundamentally disagree with the specialization of roles within SaaS companies?

Scale 100

Scale Sales Hiring Systems Review Marketplace as a Service 100

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. What benchmarks should startups bake into the agreements? * When is the right time to sell a startup?

VP of Engineering 148

VP of Engineering CTO Hire Technical Review Sales Hiring 148

Kellblog

JANUARY 5, 2020

While most everyone I knew scratched their head at the enterprise-focused Workday acquiring a more SMB-focused Adaptive, Workday has done a good job simultaneously leaving Adaptive alone enough to not disturb its core business while working to get the technology more enterprise-ready for its customers.

DevOps as a Service 68

DevOps as a Service Blockchain Technical Review AI Search 68