SaaStr

MAY 4, 2022

These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. The explosion of low and no-code solutions. As an example, Stripe once added a feature that allowed invoices to be marked as “due today.”

Payment Features 262

Payment Features Payment Services Outsourcing Services Payment Solutions 262

Tom Tunguz

NOVEMBER 8, 2023

Data Teams are Becoming Software Teams : DevOps created a movement within software development that empowers developers to run the software they wrote. Most sophisticated data teams run like software engineering teams with product requirement documents, ticketing systems, & sprints.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? There are a few reasons.

Merchant Services 207

Merchant Services Scale Technical Review Sales Hiring 207

Payrix

APRIL 10, 2025

In todays competitive software market, forward-thinking trade and field service platforms are no longer asking if they should modernize their payment infrastructure, theyre working diligently to source the right payments partner to implement innovative solutions before their competitors beat them to the punch.

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. He’d go on to become the VP of Sales at Sprinklr, guiding the company through its own high growth period, before striking out on his own.

Social Media 186

Social Media Scale Sales Hiring Sales Recruiting 186

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Manual processes first. Names stick.

Scale 162

Scale Payment Services Payment Methods Scaling 162

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. SOC 2 compliance: A Beginner’s Guide.

Scale 211

Scale Software Review compliance Technical Review 211

Neil Patel

DECEMBER 5, 2020

You’re making a lot of calls, but leads aren’t converting and agents are losing track of conversations. These are just two of the reasons that any business looking to grow should get auto dialer software. Here are the top six auto dialer software options on the market. The Top 6 Options For Auto Dialer Software.

Software Review 143

Software Review Software Scale compliance 143

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. The other thing is just.

Scale 64

Scale VP of Engineering Outsourcing Services Enterprise 64

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. When expiry isn’t available, tool owners review and baseline access quarterly.

compliance 138

compliance Data Software Review Scale 138

Scytale

DECEMBER 3, 2024

When it comes to keeping your business secure and meeting regulatory requirements, two big concepts often pop up: penetration testing and compliance audits. Beyond compliance, it simply makes good business sense. What are Compliance Audits? Both are essential, but they’re not the same thing. Sounds intimidating, right?

compliance 52

compliance CTO Hire Technical Review Software Review 52

FastSpring

SEPTEMBER 12, 2024

If you’re not sure how to kickstart growth for your digital products or software business in Asia, listen or watch now! For those that might not be familiar, FastSpring is a merchant of record platform that combines all the essential tools you need to scale a digital goods business. Jump to video. | Jump to transcript.

Merchant Services 192

Merchant Services Payment Services Payment Methods SaaS Payments 192

FastSpring

DECEMBER 7, 2023

In this episode of Growth Stage, Carl will dives into his experience running acquisitions of SMB software businesses, including: His thoughts on what makes a software company a good target for an acquisition by a brand. This leaves the sale of the business a lot more vulnerable to the market.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

Neil Patel

OCTOBER 2, 2020

The Top 7 Options For Live Chat Software. How to Choose the Best Live Chat Software For You. Most plans will have some limitations on how many support reps can access the software. Is it easy to add new agents to your plan at scale? Why exactly are you in the market for live chat software? Automation.

Software Review 141

Software Review Software Scale Systems Review 141

FastSpring

JANUARY 10, 2023

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. Checkout (including payment processing and gathering sales tax, GST, and VAT). Reconciling payment with accounts and remitting sales tax, GST, and VAT. Table of Contents.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

Neil Patel

OCTOBER 7, 2020

Staying organized is tough even with just a handful of employees, but this challenge amplifies exponentially at scale. Enter employee scheduling software. Which employee scheduling software is the best? Find out my top picks and read my in-depth reviews of each one below. This isn’t possible with desktop software.

Software Review 145

Software Review Software Systems Review Sales Recruiting 145

How To Buy Saas

MAY 21, 2025

Modern ATS software automates tedious tasks like job posting, resume screening, and interview scheduling, freeing HR teams to focus on engaging with candidates. From cloud-based SaaS solutions to on-premise enterprise software , businesses worldwide are leveraging ATS technology to build efficient, fair, and scalable hiring pipelines.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

FastSpring

JANUARY 27, 2022

However, if you do ask for a credit card number, those who provide one are more qualified prospects. It’s not always a bad thing to be priced higher than your competitors — it can signal to prospects that yours is a premium service. Note: Our SaaS billing software can support all common SaaS subscription billing models.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

Neil Patel

DECEMBER 22, 2020

Call recording software is a useful tool for businesses and individual users alike. From quality assurance to employee training, compliance, record-keeping, dispute resolution, and more, there are dozens of reasons why organizations can benefit from recording calls. The Top 6 Options For Call Recording Software.

Software Review 141

Software Review Software Scale compliance 141

Neil Patel

NOVEMBER 29, 2020

Nothing scares away new business like hard-to-reach customer service or disorganized sales calls. Adopt the best call center software and you will outfit your teams with the tools they need to communicate effectively. Modern call center software is all you need to get up and running. The Top 5 Options For Call Center Software.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

Neil Patel

SEPTEMBER 2, 2020

Enter… modern-day accounting software. Plus, understanding your numbers can lead to smarter business decisions and improved overall business health/performance as well. However, choosing the best accounting software isn’t easy, thanks to the thousands of options on the market. Let’s get started! Mobile accessibility.

Payment Solutions 145

Payment Solutions Software Review Software Payment Methods 145

Scytale

NOVEMBER 4, 2024

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news? What is a SOC 3 Report?

compliance 52

compliance Underperforming Technical Team Scale Technical Review 52

SaaStr

JANUARY 3, 2024

In the latest episode of our What’s New series, Founder and CEO at Secureframe, Shrav Mehta, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Secureframe, a rising SOC-2 and compliance software company breaking out in SaaS. and letting it mine the data.

AI 162

AI SMB Sales Hiring compliance 162

User Pilot

MARCH 9, 2025

But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty. According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. It helps quantify customer behaviors on a larger scale to uncover user trends and correlations.

SaaS 83

SaaS Social Media Interviewing Scale 83

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. You can create whatever combined word you’d like for that to be the case.

Payments 133

Payments Scale Scaling Revenue 133

ChurnZero

JULY 22, 2022

As Donna Weber , the world’s leading expert in customer onboarding, knows, onboarding is about more than completing product training and filling out checklists. Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. I have two handoffs.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

User Pilot

OCTOBER 20, 2024

Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable. Customer engagement platforms: Tripadvisor’s user onboarding gamification strategy primarily involves awarding badges for writing reviews. But it doesn’t have to be that way. Source: Strava.com.

Onboarding 102

Onboarding Engagement Software Review Retention 102

FastSpring

MARCH 3, 2023

To learn more about how FastSpring can help you scale quickly, sign up for a free account or request a demo today. As MoR, we take on transaction liability for you, meaning we: Collect and remit the right amount of sales tax, VAT, and GST for you. We take the lead on audits. Add notes for your customer or prospect.

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142

Neil Patel

SEPTEMBER 11, 2020

To help speed up the process, I reviewed six of the best systems on the market and put together a comprehensive list of what to look for as you make your final decision. Think about your accounting software, your employee scheduling software, and other essential tools related to payroll. However, you still need payroll software.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

FastSpring

OCTOBER 13, 2022

The fourth quarter is the most important quarter for software companies around the world. . We confirmed this by reviewing sales data from over 300 SaaS and software companies that use our billing platform. We discovered that Q4 is by far the best-performing quarter of the year for both business and consumer sales.

Payment Methods 148

Payment Methods Payment Solutions SaaS Payments Software Review 148

Neil Patel

SEPTEMBER 27, 2020

An applicant tracking software , also known as ATS software, can help businesses reach a wider pool of qualified applicants as well as manage data from various sources – all at a single platform. This software is used by departments and hiring managers to carry out internal hiring. ATS Software Type.

Software Review 144

Software Review Software Interviewing Scale 144

Stax

JANUARY 28, 2025

Once they tap the button to initiate a payment, the one-click checkout system will send a one-time passcode to a pre-registered device and complete the transaction once the code is inputted. Your testing should check for security compliance, technical performance, and mobile responsiveness.

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

How To Buy Saas

FEBRUARY 25, 2025

A powerful CRM helps organize customer data, streamline sales pipelines, and automate marketing ultimately boosting revenue. In fact, 92% of businesses say CRM software is crucial to achieving their revenue goals. Its early vision was to end software as we knew it instead delivering enterprise applications via the internet.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Intercom, Inc.

MAY 14, 2019

Mid-market and enterprise sales deals are undeniably complex. Successfully managing complex sales requires a different level of visibility into your deals. 2 critical security and compliance inquiries. A large-scale data restructuring project involving another vendor. 27 different stakeholders from their organization.

Scale 147

Scale Management Underperforming Technical Team Sales 147

User Pilot

MAY 7, 2024

These include but aren’t limited to: No code builder. No code builders give small teams the capacity to create engagement campaigns without needing coding knowledge. Scenes are Airship’s no-code in-app guidance tool, enabling teams to create in-app guides without requiring extensive coding knowledge.

Software Review 104

Software Review Technical Review Software Scale 104

User Pilot

APRIL 29, 2024

The pros of Pendo tooltips are their no-code functionality, mobile compatibility, and deployment options on third-party software. The cons of Pendo tooltips are the need to use code for in-depth customization and the lack of event-based flow triggering. Pros of Pendo tooltips No-code tooltips. Pendo plans to scale.

Software Review 105

Software Review Scale AI Mobile 105

Andreessen Horowitz

OCTOBER 4, 2023

However, if a company has backing from a venture capital firm, we would recommend that they meet with their venture firms first to review the firm’s existing relationships and/or to get recommendations for lenders based on the company’s stage and preference. Leveraging your VC’s relationships can help with initial warm conversations.

Outsourcing Services 129

Outsourcing Services Software Review Scale Banking 129