Remove compliance Remove Product Marketing Remove Retention Remove Revenue
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The Challenge with SMB SaaS: High Growth Can Only Mask High Churn For Just So Long

SaaStr

Customers don’t expect as much in terms of security, compliance, etc. Now that makes things hard enough as you scale, but even worse, in SaaS, churn is often masked by high growth when you have early product-market fit. Be relentless about building features that increase retention. And measuring it.

SMB 350
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B2B Marketing Funnel: What is It and How to Build One?

User Pilot

First, let’s explain the basic concepts and then discover a 6-step process to build a B2B marketing funnel that feeds product growth. TL;DR A B2B marketing funnel is a framework that helps product marketers streamline the customer journey, from their initial awareness of your product until they finally make a purchase.

B2B 104
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What is Omnichannel Customer Experience & Why You Should Invest In It

User Pilot

A consistent omnichannel customer experience can improve satisfaction , build loyalty , drive acquisition, increase retention , boost LTV, and help you make data-driven decisions. Higher retention. These insights can help you with other efforts, such as personalized retention marketing or customer segmentation.

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Driving Success for Small to Middle-Market SaaS Companies

OPEXEngine

In this article, one in a series of three covering each of these SaaS customer categories, we will focus exclusively on Small/Mid-Market SaaS companies. SMM SaaS Company Overview & Market Dynamics. Most of the marketing budget will be focused on digital marketing along with targeted live events and webinars.

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Jan 20 – Customer Success Jobs

SmartKarrot

Manage complex cases on compliance, payroll, invoicing, account setups, etc. Participate in centralizing the feedback from the users, and help define the improvements needed with the product team. Build an efficient customer success function, driving meaningful impact on customer satisfaction, retention, and overall revenue.

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Heap vs Amplitude vs Mixpanel for Retention Analytics

User Pilot

Looking for a good retention analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

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Mixpanel for Retention Analytics: Features, Pricing, and Review

User Pilot

Looking for an effective retention analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your retention analytics needs. Looking for a Better Alternative for Retention Analytics?