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FinTech Onboarding: 13 Best Practices for Customer Success

User Pilot

With so many options out there for consumers, the FinTech onboarding process is crucial for any FinTech company looking to set itself apart. A seamless onboarding experience , thus, creates the right first impression, setting you up for success. Make the onboarding journey enjoyable by providing clear instructions and guidance.

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Mastering Partner Marketing: What NOT to Do and How to Excel with Drata CMO Sydney Sloan

SaaStr

They go through their onboarding programs and know the policies. So, if a sales rep is in a sticky situation, they can pull in a compliance expert from the team, and that team is accessible to customers in live chat. They have a quarterly launch rhythm that David Sacks coined, with set times to educate. So, what about training?

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A Guide to Choosing the Best SaaS Learning Management System

User Pilot

TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. SaaS LMSs like TalentLMS, Skilljar, Docebo, Litmos, iSpring Learn, Paradiso, SkyPrep, or Blackboard allow you to create complex and structured online and blended training courses for staff onboarding and partner training.

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Security at Intercom: How our InfoSec team protects our customers’ data and trust

Intercom, Inc.

We do that by: Investing in your trust through compliance with industry security and privacy ISO standards or frameworks such as SOC 2. The team’s remit covers: security and abuse; governance risk and compliance; and IT. Shipping quickly and securely. Continuous risk management.

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Optimizing Cross-border Trade:Merchant of Record for SaaS Companies

Subscription Flow

The MoR eases the burden of managing tax compliance, processing payments, and managing currency conversions by assuming responsibility for financial transactions. MoR-based solution: Tax compliance issues are taken care of by the MoR. PCI-DSS Compliance: Make sure your MoR complies with PCI-DSS Level 1 requirements.

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B2B Marketing Funnel: What is It and How to Build One?

User Pilot

Educating people on what’s happening in the industry. For instance, you could send an email sequence explaining how a business can save thousands of dollars in taxes using your automated tax compliance software. You can do this with a personalized onboarding process , in-app guidance , and proactive support.

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9 Ways to Reduce Your SaaS Churn Rate

User Pilot

Don’t forget secondary onboarding 8. Use content to educate your customer 9. To prevent churn in onboarding, use a welcome screen , an interactive walkthrough and tooltips. To prevent churn in onboarding, use a welcome screen , an interactive walkthrough and tooltips. Remember that onboarding is a never-ending process.

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