article thumbnail

May 19 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: United States (Remote) Organization: iDeals As a Customer Success Manager, you’ll be analysing market trends, analysing potential customers, and figuring out what they expect from the product. Assisting customers via phone or email when they have a query or problem.

article thumbnail

14 Best Customer Analytics Platforms in 2024

User Pilot

Totango is a customer analytics software focused primarily on customer success and churn reduction. Tableau is a business intelligence platform that offers data visualization and AI capabilities. Key features Here’s a brief overview of Totango’s customer analytics tools. Customer health score.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Feb 21 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: New York, United States (On-site) Organization: Lexer As a Director of Customer Success, you will lead the onboarding and training for new customers post-implementation. Build a successful game plan for each customer based on data analysis and customers’ needs.

article thumbnail

Data Tracking: How to Create A Plan for Collecting and Analyzing Data?

User Pilot

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. So let’s find out how to create a data tracking plan to collect and analyze all data relevant to your SaaS business.

Data 97
article thumbnail

Free vs Paid Analytics Platforms: How to Choose One (+ Best Tools in Each Category)

User Pilot

An analytics platform is a collection of multiple tools that offer a variety of services like data collection, data processing, data analysis, data visualization, etc. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What’s an analytics platform?

article thumbnail

Heap vs Google Analytics: Which Analytics Tool Is Better?

User Pilot

Data inaccuracies due to factors such as ad blockers, referral spam, or privacy compliance. Google Analytics users found real-time tracking and comprehensive data analysis the most useful among its extensive features. Its customization and flexibility are also some other fan-favorite capabilities.

article thumbnail

The Evolution of CRM (And Where it’s Going) in the Future

Sales Hacker

Powerful AI can also be used to do the heavy lifting when it comes to data analysis — from lead scoring to product bundling. In the move to provide better customer success, CRMs will increasingly turn to smart algorithms and neural networks. 5) Data everywhere will improve Customer Success.