SaaSOptics

MAY 22, 2018

Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. The difference now is how important and meaningful the subscription model has become to the national economic engine. What has changed?

Subscription 40

Subscription Payment Features Technical Review Airlines 40

Totango

DECEMBER 3, 2020

This continues a trend of high reliance on CS teams in the past few years, and with it has come an evolution in the compensation structures for these team members. They are becoming standard because companies are increasingly recognizing how CS technologies can reduce churn and generate revenue by improving the customer experience.

Customer Success 64

Customer Success Compensation Scale Onboarding 64

CustomerSuccessBox

MARCH 7, 2022

On average it costs five times more to acquire a new subscriber than the revenue you can expect from a renewal. It makes perfect sense to optimize renewal to cut costs and increase recurring revenue. SaaS renewal’ is a term relating to Software-as-a-Service companies that operate with a subscription-based financial model.

Sales Hiring 52

Sales Hiring Scale Technical Review SaaS 52

Sales Hacker

FEBRUARY 12, 2021

Analytics and forecasting. Forecasting: This feature lets you see if your sales team is on target and you can use this data to inform future campaigns. The only extra costs you might forecast are for additional users. Track your recurring revenue, upgrades, downgrades, and churn. Sales enablement. Automation.

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84

Tom Tunguz

JULY 14, 2015

Bloomberg, provider of the eponymous financial information terminals, generates roughly $10B annually in subscription revenues, and is wildly profitable. In finance, the company must develop an ability to forecast and achieve quarterly financial targets. But the demands of being a public company are stringent.

Compensation 113

Compensation Finance Forecasting Communication 113

OPEXEngine

MARCH 15, 2022

Gartner forecasted that global spending on SaaS applications is easily going to exceed $1Trillion by the end of the decade—if not sooner – and expanding SaaS markets around the world is a big part of that growth. High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Talent Compensation.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

Kellblog

MARCH 11, 2020

Believing that: A customer has a fixed budget that is 100% fungible between ARR (annual revenue revenue) and services. Zero-sum delusion typically presents with the following metrics: Services being less than 10% of total company revenues. They will know to get more bookings when the forecast is light.

Underperforming Technical Team 99

Underperforming Technical Team Sales Hiring Consulting Forecasting 99

Baremetrics

JANUARY 10, 2022

In order to maximize total revenue, some companies choose to charge separately for each product. Use Flightpath to forecast your future Get automated profit and loss, cash flow statements, and balance sheets with Flightpath by Baremetrics. In doing so, the owner of that service can boost revenue through complementary services.

Pricing 98

Pricing Airlines Systems Review Outsourced Development 98

ChurnZero

JUNE 11, 2021

In this article, you’ll learn the why and how behind evaluating your customer health scores to sharpen your renewal forecasts and ensure significant customer behavior never falls off your radar. . A customer health score is a value that indicates the likelihood that a customer will renew their subscription or service with your company.

Software Review 96

Software Review Systems Review Scale Underperforming Technical Team 96

OPEXEngine

DECEMBER 17, 2019

This is true even though selling software on a subscription basis has been around for well over 20 years. In my experience working with enterprise SaaS companies over the past five years, I’ve seen a large variance in benchmarks for gross margin across subscription software businesses. Bottom-Up Expense Forecasting.

Benchmarks 40

Benchmarks Metrics Headcount SaaS 40

OPEXEngine

DECEMBER 23, 2020

Believing that: A customer has a fixed budget that is 100% fungible between ARR (annual revenue revenue) and services. Zero-sum delusion typically presents with the following metrics: Services being less than 10% of total company revenues. They will know to get more bookings when the forecast is light.

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52

CustomerSuccessBox

JUNE 8, 2022

The capacity to forecast that a specific customer is at a high risk of churning while there is still time to do something about it is a major new possible revenue generator for any company. We, at CustomerSuccessBox , spoke to some of the Top Customer Success Influencers to know how they manage churn!

Churn 52

Churn Management Customer Success Subscription 52

SaaStr

JULY 25, 2021

And roughly what the size of that deal will be is incredibly important because you can’t run your business if you can’t forecast the business. So billings is their way of trying to get a sense of how the business is doing because revenue for most subscription software businesses is a lagging indicator, not a leading indicator.

Sales Recruiting 242

Sales Recruiting Sales Hiring Scale VP of Engineering 242

Sales Hacker

NOVEMBER 15, 2017

Account-Based Everything / Revenue. Annual Recurring Revenue. Analytics is the active study of different types of data with the aim of discovering meaningful patterns and translating these into insight (such as historical analyses and forecasts), or action (such as those intended to improve business performance). .

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

Chart Mogul

SEPTEMBER 15, 2023

Guide to SaaS Revenue Recognition and Deferred Revenue in SaaS by Ben Murray, The SaaS CFO SaaS revenue recognition is an ongoing priority for SaaS accounting teams. Software subscriptions are the life of every SaaS business and must be accounted for properly in your general ledger.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Baremetrics

AUGUST 11, 2021

Revenue recognition, as per GAAP, states that payment is recognized as revenue after delivering the product or service in its entirety. Of course, that’s not how SaaS revenue works. (We We wrote more about revenue recognition here!) Revenues 3. GAAP is important to SaaS Businesses. Table of Contents.

Payment Methods 59

Payment Methods SaaS Payments Payment Features Payment Services 59

ProfitWell

SEPTEMBER 25, 2019

That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models. Choosing which revenue model works best for your SaaS business, though, is not easy (even if that's all you want to do is choose a revenue model for your SaaS business).

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

SmartKarrot

JULY 15, 2021

Any subscription product is built on recurring revenue, growth, and retention. Conjoint analysis is a popular way to understand customer preferences on pricing and product and use that to forecast market shares, prices, predict product adoption and features. Conjoint Analysis. This increases willingness to pay.

Scale 10

Scale Pricing Compensation Customer Success 10

OpenView Labs

OCTOBER 6, 2021

Not only did the company have a disappointing quarter, they forecast that poor performance would continue into the next quarter. . Shifting from subscriptions to a new consumption-based pricing model. In a traditional subscription model, sales focuses their efforts on selling upfront commitments since that’s how they get compensated.

Pricing 81

Pricing Scale Compensation Subscription 81

ChurnZero

OCTOBER 12, 2021

They also increased client retention among SMB subscriptions by 2%. The team used ChurnScores as their guiding metric for renewal communications which allowed them to more accurately forecast renewals. They also built clear compensation plans into their internal processes, so the team knew what goals to work towards.

Healthcare 98

Healthcare Systems Review Scale Point of Sale 98

Outseta

FEBRUARY 2, 2019

Indie.VC (V3) Website: [link] Key Personnel: Bryce Roberts Revenue Requirement: Post revenue, but no minimum requirement. Board Seat: No Investment Docs: [link] Application Deadline: March 1, 2019 Apply Here: [link] Indie VC is the OG on this block and describes itself as “growth revenue for post-revenue companies.”

SaaS Payments 102

SaaS Payments Payment Methods Payments SaaS 102

ChurnZero

OCTOBER 12, 2021

They also increased client retention among SMB subscriptions by 2%. The team used ChurnScores as their guiding metric for renewal communications which allowed them to more accurately forecast renewals. They also built clear compensation plans into their internal processes, so the team knew what goals to work towards.

Healthcare 52

Healthcare Systems Review Scale Point of Sale 52

SaaStr

SEPTEMBER 13, 2019

Does Allison believe that marketing needs to be held accountable to a number directly tied to revenue? * How does Allison respond to the common negative of “services revenue”? What is an acceptable ratio of services to software revenue? CS or product management? How can one approach setting up a services team for scale?

Engineering 26

Engineering Scale Underperforming Technical Team Customer Success 26

Kellblog

JANUARY 2, 2024

I’m scoring this a hit not because I think usage-based pricing (UBP) – as it’s also known — is bad, but because I felt it was overhyped and often pushed too hard on companies by investors chasing stratospheric (or Snowflake-spheric) net revenue retention rates (NRR). Let’s look at two common equity-based compensation methods.

AI Search 110

AI Search Technical Review Technical Advisors ChatGPT 110