Neil Patel

OCTOBER 4, 2020

Thought Leadership. Thought leadership describes the esteem and authority a company is held in in a particular industry. This position is typically achieved by that company producing content that educates, solves industry problems and demonstrates superior expertise. A Well-rounded Team. Clear Communication.

Artificial Intelligence 136

Artificial Intelligence Technical Review Underperforming Technical Team Machine Learning 136

SaaStr

APRIL 16, 2020

As for Carolyn, prior to joining PagerDuty she spent 5 years as the GM of Method Communications San Francisco Office and before that spent time on the other side of the pond with a close to 7-year stint at Orange as Head of Corporate PR and Head of US Communications. How do you communicate for impact? Communications.

Scale 180

Scale Underperforming Technical Team Leadership Branding 180

ChurnZero

AUGUST 11, 2020

Customer Success teams are in a unique position to listen to their customers’ challenges. To increase customer retention in the next wave, train your Customer Success team to listen to what the customer says they need to find the right solution for them. Don’t labour on the pain, always move the conversation toward the future.”.

Retention 97

Retention Strategy Underperforming Technical Team Software Review 97

Sales Hacker

NOVEMBER 24, 2020

Team selling and why it’s making a comeback [7:43]. Who influenced Trish in her career development [31:34]. She’s going to be talking to us about team selling and how the concept of combined quotas with senior and junior account executives, converging on one territory, is coming back. Show Introduction [00:04].

Underperforming Technical Team 80

Underperforming Technical Team Scale Outsourcing Services Sales Hiring 80

SaaStr

DECEMBER 23, 2020

As for Tamar, previously, Tamar was a Vice President at Google, holding product and engineering leadership roles on Google’s most important products, including Search, Identity, and Privacy. How does Tamar structure the customer development process? I was a C++ developer working on electromigration on a full chip.

VP of Engineering 244

VP of Engineering Software Review Technical Review Underperforming Technical Team 244

Sales Hacker

APRIL 27, 2020

Whether you run a one-person sales enablement program or are part of a team, the sheer scope of the job can be overwhelming. Now here’s where it can get challenging: you serve the revenue-producing employees, sure, but you do it to help your executive team achieve their goals. I hear you. Sales enablement strategy. How do you do this?

Sales Enablement 88

Sales Enablement Scale Sales Hiring Sales 88

SmartKarrot

MARCH 23, 2023

Apply here: [link] Role: Senior Customer Success Manager Location: London Area, United Kingdom (On-site) Organization: Robin AI As a Director, Customer Success Strategy, you’ll work with the team to develop the Customer Success function’s strategy. Take pleasure in a warm atmosphere and a close-knit team.

Customer Success 19

Customer Success Payments Underperforming Technical Team Payment Services 19

Intercom, Inc.

SEPTEMBER 3, 2020

Which is why customer feedback is a big deal to all of our teams – it’s really integral to what we do and how we build. Taking part in the panel are: Thomas Creighton de Farias – Senior Product Education Producer. I work with the teams that build Intercom’s support products.

Mobile 212

Mobile Scale Underperforming Technical Team Engineering 212

Intercom, Inc.

FEBRUARY 18, 2021

Last week, Intercom CEO Karen Peacock and our new CRO Leandra Fishman joined me for the inaugural event in a discussion series held by Inter-women – one of our internal community groups. If you’re short on time, here are a few quick takeaways: Leadership is not just about having a clear vision for the team – it’s also about serving others.

Leadership 118

Leadership Underperforming Technical Team Sales Hiring Education 118

Sales Hacker

JULY 10, 2020

I was good at Sales, I was the top of my team, and I knew it. Like often happens in companies, there was a leadership change. It also serves as a great troubleshooting tool to identify gaps or weaknesses in your current deals and in your process. Educate them, and have them present information back to you. My Wakeup Call.

Underperforming Technical Team 115

Underperforming Technical Team Sales Hiring Outsourced Development Software Review 115

SmartKarrot

AUGUST 31, 2021

Role: Director, Customer Success Location: Remote, San Francisco, CA, US Organization: Salsify As a Director of Customer Success, you will supervise, build and expand the existing Customer Success strategy to enable each member of the team to be the best-trusted advisor for the customers.

Customer Success 19

Customer Success Underperforming Technical Team Technical Review Leadership 19

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea.

Underperforming Technical Team 155

Underperforming Technical Team Sales Hiring compliance SMB 155

User Pilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. They earn more than developers, astronauts, and even attorneys, but less than surgeons. The Director of Product is accountable for multiple product lines and manages product management teams.

VP of Engineering 97

VP of Engineering Management Underperforming Technical Team Compensation 97

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Wooden on Leadership. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Selling to Big Companies. The Pirate’s Guide to Sales. B2B Is Really P2P.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Use your voice, communicate your goals often and don’t lose alone!

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

NOVEMBER 15, 2019

Kolton Andrus is the Founder & CEO @ Gremlin, the failure as a service startup finds weaknesses in your system before they cause problems. Dylan Serota , Co-Founder and Chief Strategy Officer @ Terminal, the startup that helps you create world-class technical teams through remote operations as a service. What are the pros and cons?

Education 108

Education Sales Hiring Technical Review Underperforming Technical Team 108

Intercom, Inc.

MAY 21, 2018

On the one hand, you work your butt off to stack your team with the most creative, curious and diverse individuals you can find. The essence of design leadership is the inverse of what I had assumed. I eventually came to realize that the essence of design leadership is the inverse of what I had assumed.

Leadership 200

Leadership Underperforming Technical Team Scale Management 200

SaaStr

MARCH 24, 2020

Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. I’m doing The Playbook To Recruiting Your Sales Team. Once again, amazing job to the SaaStr team. I’m really honored to share this stage with some really bad ass speakers.

Sales Recruiting 131

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 131

SmartKarrot

JANUARY 21, 2021

SaaS product management is the way of driving the development, launch, marketing, and improvement of company’s products. Sharing and communicating vision. This needs to be chalked into a plan and communicated with higher-level teams for internal planning. Developing a strong plan. Screengrab from Google.

Management 11

Management SaaS Scale Underperforming Technical Team 11

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Afterward, he delved into education management by creating his own business, Mestreduca, a platform targeted at educational institutions. Talk: SaaS.City Bootcamp: Sales Leadership.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

AUGUST 12, 2020

How does Lara approach the right way to address enterprise customer communications? He’s a real student of leadership and understands how companies need to scale and evolve as they reach the next level of their growth. ” He sees everything and the way he invests in helping you grow and develop and rise is really special.

Scale 177

Scale Sales Hiring Underperforming Technical Team VP of Engineering 177

Sales Hacker

MAY 5, 2020

If you missed episode 107, check it out here: 107: Origin Stories and the Core Principles of Sales Leadership with Lori Richardson. As companies adapt to this new normal, keeping your sales team moving together is more essential than ever. Record, share, review, and coach your team based on the voice of your customer.

Sales Hiring 63

Sales Hiring Sales Recruiting Scale Leadership 63

Sales Hacker

SEPTEMBER 5, 2018

If talent acquisition, development, and retention are top-of-mind for you as a sales leader, here are 40+ of the best sales training programs to check out! Only a team of superb talent can move your business ahead of the competition. The same calculus especially applies the sales team. ASLAN Training & Development.

Scale 81

Scale Sales Recruiting Underperforming Technical Team Sales 81

SaaStr

AUGUST 30, 2019

As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations. Whitney is also an advisor to companies funded by the YC Continuity Fund, focusing on enterprise strategy, go-to-market strategy, leadership and execution. Missed the session?

Sales Hiring 132

Sales Hiring Scale Technical Advisors Underperforming Technical Team 132

SaaStr

OCTOBER 22, 2020

As for Ryan, he has spent an incredible 9 years at Okta in numerous different roles starting with running the product marketing team before moving to run the marketing team, leading to his promotion to CMO close to 5 years ago now. How does the structure of your marketing team need to change with the evolution?

Sales Hiring 167

Sales Hiring Scale Interviewing Technical Review 167

Sales Hacker

AUGUST 11, 2021

Building trust means understanding your buyer’s business, empathizing with their challenges, and educating them on where you can help. We worked with Outreach’s sales and marketing teams to build a list of our top hundred accounts from our ICPs and key account lists. The bad news is that there’s no easy way to do this.

Scale 119

Scale Underperforming Technical Team Leadership Education 119

Sales Hacker

APRIL 28, 2020

Loris is passionate about pursuing, advocating, and furthering the cause of female sales leadership and helping women advance through their careers. The essential elements of great sales leadership [10:45]. How to pivot to when leading a sales team during a crisis [23:14]. We talk about what makes a great sales person.

Leadership 71

Leadership Scale Sales Hiring Sales 71

Intercom, Inc.

FEBRUARY 5, 2019

Developing a sales strategy is one of the core activities every business will have to undertake. When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. 8 steps to develop a winning sales strategy. Define your ideal customer profile.

Scale 177

Scale Strategy Sales Underperforming Technical Team 177

OpenView Labs

MAY 12, 2020

Those are some pretty great results for a small team—only about 50 people in the whole company—that needs to navigate the challenges of selling a horizontal product serving multiple audiences from single-player scenarios to enterprise deployments. Small businesses or teams who adopt it self-service.

Underperforming Technical Team 98

Underperforming Technical Team Marketing Scale B2C 98

SaaStr

JULY 30, 2020

What are the core metrics founders should measure to determine the effectiveness of their reps and sales teams? Peter Kazanjy: Most of the literature is really for existing sales leadership or sales professionals, but not for people who have never sold before. It’s an 18,000 person pure education community.

Part-Time VPE 201

Part-Time VPE Scale Sales Recruiting Sales Hiring 201

SaaStr

FEBRUARY 28, 2020

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. Then I got a call from a friend who actually was the first lawyer at Google and he was looking for someone to start the patent team there.

Sales Hiring 218

Sales Hiring Scale CTO Hire CTO Coach 218

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . Skills for SaaS Sales Team. 6 Essential skills for SaaS inside sales team to boost product’s sales. 3 examples for you).

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Sales Hacker

DECEMBER 8, 2020

The keys to great leadership [18:24]. How to build a more diverse team [24:50]. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics. Learn how modern sales teams with deals, win deals now. Modern sales teams, winning deals using 6sense.

Scale 98

Scale Sales Hiring Sales Recruiting Technical Review 98

OpenView Labs

APRIL 26, 2021

Or could it be the Marketing team, which builds messaging and runs campaigns which should drive growth? Plus, I’ll cover where to draw the lines around each team, what skills to look for when hiring, and the main areas of collaboration. The information presented here adapts and builds on frameworks from the experts at Reforge.

Scale 55

Scale Underperforming Technical Team Sales Hiring Acquisition 55

Sales Hacker

OCTOBER 20, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, responsible communication for each prospect every time, enabling personalization at scale previously unthinkable. The first is Loopio.

Scale 69

Scale Underperforming Technical Team Sales Outsourced Development 69

Sales Hacker

SEPTEMBER 1, 2020

Using over 1 billion rows of performance data across 75 industries, REGIE uses your targeting to inform your campaigns, decreasing the time your team spends creating campaigns. Mykal began her sales career on a team where she was one of only three women selling to C-level executives on wall Street. The result? So what does NUNDA do?

Sales Hiring 68

Sales Hiring Scale Sales Artificial Intelligence 68

Sales Hacker

DECEMBER 23, 2019

Pat heads up heading up sales, marketing, and business development. He spent many years building and scaling large and small teams and companies. Pat has also been on the early leadership teams of more than a half dozen successful internet advertising and marketing startups. One team to own the data.

Scale 53

Scale Revenue Underperforming Technical Team Outsourced Development 53