Sales Hacker

DECEMBER 1, 2020

After a career as a VP of Marketing and CMO, Jake now serves as president of MetaCX. Jake is the president of MetaCX, the pioneer in a new outcomes-based approach for managing the customer life cycle by transforming how suppliers and buyers collaborate and win together. Show Agenda and Timestamps. Show Introduction [00:01].

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VP of Engineering Branding Scale Marketing 63

SmartKarrot

MARCH 8, 2022

Anika Zubair is a Customer Success leader working with inSided, a customer success community platform, as Vice President of Customer Success. Focused on customer happiness, Anika is passionate about developing and maintaining good relationships with customers. Annette Franz. Bhavika Kochhar.

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VP of Engineering Customer Success Scale SaaS Payments 21

BetterCloud

NOVEMBER 1, 2017

At MIT’s 2014 CIO Symposium, ThomasNet President Mark Holst-Knudsen said his greatest business/technology failure was building software when they could have bought it. The special requirement was that salespeople in the field had to be able to write contracts offline.). “We CAGR) making it the largest category by 2020,” writes IDC.

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VP of Engineering Underperforming Technical Team Outsourced Development Engineering 45

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role.

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VP of Engineering Customer Success Outsourcing Services Technical Review 98

ChurnZero

JANUARY 8, 2021

Against the backdrop of wild economic uncertainty, Customer Success has been the failsafe of SaaS businesses that were blindsided by pandemic-induced churn and contraction. With Customer Success demand at an all-time high, we expect to see more of its leaders join the executive ranks in the coming months and years.

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VP of Engineering Customer Success Scale Healthcare 98

OpenView Labs

DECEMBER 15, 2020

In February 2020, the public cloud market surpassed a $1 trillion market cap, with a 45% growth rate, as reported in Bessemer Venture Partners’ 2020 State of Cloud report. This data revealed a clear picture of where cloud marketplaces are heading in 2021. Here’s what we learned. . What’s accelerating this marketplace movement?

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Marketplace as a Service Cloud Scale B2B 52

Practical Advice on SaaS marketing

AUGUST 17, 2010

Managers reported to directors, reported to department vice-presidents, reported to division vice presidents, reported to group vice-presidents, ad infinitum. A Vice-President of Customer Experience But my interest in corporate titles was piqued recently.

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VP of Engineering Sales Hiring SaaS Outsourced Development 100

SaaStr

AUGUST 19, 2022

This morning, a pretty slow growing player, Ping Identity, slow to move to SaaS, slow to move to the cloud, struggled in some ways to compete with Okta and others, was acquired for 2.3 And I think it shows that the top PE firms are pretty optimistic that things are going to remain good and get even better in SaaS and cloud.

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Scale Sales Hiring Scaling VP of Engineering 202

SmartKarrot

NOVEMBER 2, 2020

Jason Parks, President and CEO, The Media Captain. In this mix, it is necessary to find efficient ways to sustain your business. According to Marketing Metrics , the rate of success while selling to an existing customer is close to 70%, while the same for a new prospect is 5-20%. Rand Fishkin, Co-founder and CEO, SparkToro.

Retention 21

Retention Outsourcing Services Strategy VP of Engineering 21

SaaStr

MARCH 12, 2019

And prior to New Relic, Erica served as Executive Vice President of Global Sales and Customer Success, at LivePerson. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few. The optimal relationship between CRO and CEO?

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Scale Enterprise Scaling Sales Hiring 161

Sales Hacker

AUGUST 18, 2023

The Sales Hacker Newsletter has now merged with The GTM Newsletter to make one of the largest newsletters in the space. As always, you’ll hear real stories/strategies/tactics from real revenue operators spanning: sales, marketing, customer success, operations/enablement, product and hiring. Thanks for reading The GTM Newsletter!

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Scale VP of Engineering Sales Hiring Enterprise 68

Kellblog

MARCH 13, 2020

In days of yore, chief revenue officer (CRO) was just a gussied-up title for VP of Sales. Chief revenue officer meant chief sales officer meant VP of Sales. selling Service Cloud to a VP of Service where the VP of Sales is using Sales Cloud) or an effectively new sale into different division of an existing account (e.g.,

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VP of Engineering Customer Success Sales Recruiting Acquisition 98

Incredo

NOVEMBER 1, 2019

The cloud application service market remains a huge challenge for all newcomers. The product itself should be developed with single user persona or small teams in mind, while every touch point between the potential customer and the actual purchase should be lean and optimized for self-service. The more you learn, the happier we are.

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SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

NOVEMBER 19, 2019

Heidi Jannenga | Co-Founder & President @ WebPT. Becky Buckman | VP, Marketing Communications @ Battery Ventures. WebPT achieved 30% market share and transformed an entire vertical with a purpose-built solution in a tech-averse industry. Join us at SaaStr Annual 2020. Nancy Ham | CEO @ WebPT. FULL TRANSCRIPT BELOW.

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Scale SMB VP of Engineering Leadership 166

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. Why is it no longer to come into large enterprises with a small contract and expand? Prior to InCountry, Peter founded six and sold 6 enterprise software companies that were acquired by Sun, Citrix, VMware, Oracle, Sprinklr and Prograph.

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VP of Engineering CTO Hire Technical Review Sales Hiring 128