Remove Churn Remove compliance Remove Startup
article thumbnail

The Vertical SaaS Gold Rush: Why Non-Tech B2B Is Growing 250%+ Faster

SaaStr

The Numbers Tell the Story: Monday.com Q1 2025 : 30% growth, $282M revenue Asana 2024 : Single-digit growth, struggling with churn Mostly Same Product Category, Mostly Different Customers Both companies build “work management” software. Try replacing Samsara when it’s monitoring your entire fleet for DOT compliance.

article thumbnail

From Startup to $500M CARR: How Braze Scaled a Growth and CS Team

SaaStr

From startup to $500M CARR, Spencer Burke, SVP of Growth at Braze, shares how Braze scaled a growth and customer success team. As an early startup team, you’re doing every job under the sun. We get lazy writing job descriptions, and taking shortcuts is a luxury most startups don’t have. But that was it.

Scale 284
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Top 10 Important Finance Mistakes First Time Founders Make

SaaStr

With early revenue, you start thinking about churn and scalability of every aspect of the business, including product, infrastructure, customer support, sales and marketing. And you probably have some kind of tool tracking churn, upgrades, and new revenue numbers. Mistake #9: Don’t forget about compliance. Your focus expands.

Finance 328
article thumbnail

SaaS sales for startup leaders

Chart Mogul

Larger ticket values may require navigating complex procurement processes to include security and compliance checks, therefore prolonging the SaaS sales cycle. Its the classic question for growing startups: when is the right time to bring sales and revenue operations (RevOps) into your sales process and should you?

Scale 52
article thumbnail

Unlocking Growth in the Internet Economy: a Perspective from Stripe Head of Invoicing, Suzanne Xie (Video)

SaaStr

Y-Combinator is famous for telling their startups: ‘It’s better to make a few people really happy than to make a lot of people semi-happy.’” Understand your key stats, whether that’s MRR, ARR, or churn. Plan for compliance implications of your growth. How can you use software to manage compliance for you?

article thumbnail

Thanks to Capacity, ChurnZero, Justworks, Strike Graph, and Vouris for Sponsoring SaaStr Annual 2023!

SaaStr

You need an efficient way to keep your customers successful, reduce churn, drive adoption, and increase net revenue retention. Get access to corporate-level benefits, seamless payroll, HR tools, and compliance support—all in one place. ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses.

Scale 198
article thumbnail

Who is Peter Gassner CEO and Founder of SaaS Leader Veeva Systems

SaaStr

Start With The Hard Problems Rather than building basic CRM, Veeva tackled complex regulatory and compliance challenges that kept pharma CIOs up at night. The playbook they created has inspired a whole generation of vertical SaaS startups. Instead of building generic enterprise software, he went all-in on life sciences.

SaaS 258