SaaStr

JANUARY 8, 2022

Scaling your sales team can be one of the hardest things to do in SaaS. What’s the best way to help your sales team navigate today’s changing markets and changing priorities? And what’s the right time to fill crucial sales leadership roles? 1 Buyers Expect Personalization in Outbound Sales.

Scale 222

Scale Sales Recruiting Sales Hiring Scaling 222

SaaStr

MAY 5, 2022

What are some of the foundational ways sales leaders can think about building their sales teams as their company continues to expand and grow? There’s no shortage of ways to tackle this challenge, but one thing is clear: build sales teams thoughtfully and intentionally. Principle #1: Ownership is Key.

Scale 207

Scale Sales Hiring Scaling Sales 207

SaaStr

NOVEMBER 25, 2022

Scale-ups are exciting. They demonstrate spectacular growth and expansion while revolutionizing and disrupting industries with new business models. Scaling to satisfy customers’ demands depends on innovation and foresight combined with enterprise-ready technology and the right partners. How Atlassian does business .

Scale 211

Scale Scaling Marketplace as a Service Entrepreneurship 211

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. Q: What is the Future of Lead Generation, and How Do You Stand Out? People don’t do that today.

Scale 227

Scale Sales Hiring AI Sales Recruiting 227

SaaStr

OCTOBER 11, 2023

Eran Zimman, monday.com’s co-founder and co-CEO, shares his secrets to scaling and growth in an unpredictable market. It’s a very flexible software that allows everyone to build their own solution. Because nobody went on Google and searched “flexible software to manage my business.” Why project management?

Scale 159

Scale Sales Hiring Scaling Banking 159

User Pilot

JANUARY 17, 2024

Scaling SaaS is not for the faint of heart. If you do not scale, you will be unable to reach a new pool of customers and your competitors will leave you in the dust. If you scale prematurely, you may struggle to satisfy customer expectations. Provide the necessary training for your sales teams.

Scale 86

Scale Scaling SaaS Underperforming Technical Team 86

SaaStr

DECEMBER 7, 2021

Product-led scaling isn’t about growth hacking, and it can be challenging no matter where you’re starting. Rachel Wolan, Dropbox GM, shares wisdom from her years of experience in product-led scaling at Talkdesk, LiveRamp, and Dropbox to help you better scale your company. . What is Product-Led Scaling? 7 Lessons Learned.

Scale 226

Scale Scaling Growth Hacking Systems Review 226

SaaStr

APRIL 4, 2023

This is true in life and business. CIPIO Partners is a pan-European growth equity firm and early growth investor, primarily in software and software-enabled models. Or you may have a business targeting larger deals, resulting in a higher LTV. The sales cycle at this stage may be very short. It’s inevitable.

Scale 219

Scale Strategy Scaling Outbound Sales Team 219

SaaStr

JULY 29, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. Because besides getting the software interest in the software company, you also need to basically acquire tablets for each room. Yuri: So that’s the other burden in terms of getting the software up and running.

Scale 203

Scale Scaling Sales Hiring Enterprise 203

Payrix

MAY 14, 2024

When it comes to software, success doesn’t hinge on innovation alone. No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space.

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

SaaStr

JANUARY 6, 2021

How do you scale a company based that can be collaborative for everyone in your org — from finance to marketing? Airtable is a low code, bottoms-up business which means that its users don’t have to be in IT or have a technical background in order to build useful internal databases within Airtable. Stay True to Your North Star.

Scale 187

Scale Software Review Scaling Sales Hiring 187

SaaStr

NOVEMBER 24, 2020

Check out the low down on our sponsors for SaaStr Scale who are helping to make this event happen. Gainsig ht works to help businesses build deep and lasting relationships with their customers through their very own Customer Success platform. This platform allows customer-centric businesses to deliver exceptional ex periences everyday.

Scale 229

Scale Scaling Outsourced Development compliance 229

SaaStr

AUGUST 2, 2021

Partnerships drive business and thriving ecosystems for SaaS companies unlike anything else. Aneesa Sayall (VP of Strategic Operations Customer & Partner Org at ServiceNow) interviews Lara Caimi, the ServiceNow Chief Customer & Partner Officer, about the journey to $15 billion and how building partnerships help propel the business.

Outsourcing Services 267

Outsourcing Services Scale Scaling Outsourced Development 267

SaaStr

AUGUST 19, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. Michiel Rauws (@michielrauws2): So, my question is, we’ve been scaling our SaaS business. It’s a mental health-focused SaaS business. We can scale accounts, when we get them, very well. The ROI is amazing.

Scale 199

Scale Sales Hiring Scaling VP of Engineering 199

Intercom, Inc.

JULY 20, 2022

We value this familiarity because we understand that the important problems to be solved are the ones that deliver customer or business value. This principle is best illustrated by a few examples from over the years, demonstrating how “ Be technically conservative” allows us to scale fast while ultimately not being a constraint.

Scale 160

Scale Technical Review Scaling Software Review 160

Chart Mogul

JULY 28, 2023

Four experts from the SaaS world sit down to discuss sales tech stacks, evolving your sales team, and some common mistakes organizations make building sales teams and purchasing software. ChartMogul’s very own VP of Sales, Sara Archer heads the panel discussion.

Scale 52

Scale Sales Hiring Scaling Sales 52

SaaStr

DECEMBER 1, 2021

With two weeks left to go until SaaStr Scale 2021, we’re looking at an incredible speaker line-up this year. Tickets to Scale are free, so be sure to sign up to join us live on December 15th! SaaStr Scale is dedicated to bringing you the playbooks for scaling to $100M and beyond. Mark Wayland, CRO @ Box.

Scale 192

Scale Scaling SMB compliance 192

Clouded Judgement

JULY 21, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Subscribe now Are Software Companies Bad Businesses? There was some talk last week on the All-In podcast about software companies. Specifically Chamath said this: “From an OpEx perspective these businesses just suck.

Cloud 130

Cloud Software Sales Hiring Scale 130

Subscription Flow

DECEMBER 11, 2023

Accepting this fact, many businesses shifted to this business model and multiplied their revenue within a short period of time. Next, these subscription businesses need to plan and go for scaling subscriptions. As a subscription retailer, you need to scale subscriptions and grow your business with time.

Scale 52

Scale Payment Features SaaS Payments Payment Services 52

SaaStr

JANUARY 24, 2023

As SaaS founders are looking to scale and raise funding, it can be confusing and stressful to navigate in the uncertain market of the past few years. The Perfect Storm Established in 1962, OMERS Equity has built an impressive software portfolio, including companies like Skillshare, Shopify, Hopper, and GitLab. Sign up for free.

Scale 212

Scale Scaling Software Review Operational efficiency. 212

SaaStr

FEBRUARY 9, 2021

In today’s SaaStr podcast episode, Harry Stebbings sits down with Ryan Bonnici, Chief Marketing Officer at Whereby to chat about how to market at scale. Prior to joining Whereby, a browser-based video meeting platform, Bonnici was previously CMO of the world’s leading software review platform G2.com Harry Stebbings.

Scale 153

Scale Scaling Sales Hiring Marketing 153

Clouded Judgement

MAY 24, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Subscribe now First Look at April Quarters Heading in to this week, software earnings have not been good. ” In general, it’s still tough out there in software. Follow along to stay up to date!

Cloud 152

Cloud Software Scale Headcount 152

SaaStr

AUGUST 8, 2023

Basics: The Building Blocks of the Finance Team To understand how finance teams impact an organization, it’s helpful to break down various functions and how they support the business. Team members are responsible for putting together a company’s financial plan, budgeting, and building a financial roadmap for their business.

Scale 166

Scale Finance Outsourcing Services Sales Recruiting 166

Intercom, Inc.

JANUARY 12, 2021

So when it comes to building your technical strategy, you need to assess each component in relation to what success will look like for your business. Even thinking about implementing a multi-cloud architecture is prematurely optimizing for practically all businesses – especially startups – and not a trap you want to fall into.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

Andreessen Horowitz

AUGUST 9, 2022

As I reflect upon my experience building Bond Street (an SMB lending startup we sold to Goldman Sachs in 2017), one of the biggest challenges we faced was in scaling customer acquisition.

Scale 101

Scale Software SMB Business 101

SaaStr

OCTOBER 30, 2023

Funnels lead to linear growth. For tax software, maybe it’s once every six months. Weights & Biases went to places where ML engineers were hanging out at scale — like schools. It’s building a machine that leads to scalable, repeatable growth. Feeding all of the above back into the flywheel to do again and again.

Scale 203

Scale Scaling AI Search Social Media 203

SaaStr

FEBRUARY 24, 2023

Doug Pepper, General Partner at ICONIQ Growth, has invested in software and SaaS companies for 22 years, from seed to growth stage. They highlight aggregate trends over the past five to ten years, particularly how to think about these in today’s business environment. They initially double their ARR each year in scaling post $10M.

Scale 196

Scale Sales Hiring Scaling Venture Capital 196

SaaStr

JANUARY 5, 2022

Every customer-facing team is on the renewals team: customer success, sales, product, customer support, marketing, and of course, renewals. If you get a customer to buy more software than they’re ready to, you may be excited when you ring the bell, but you’re going to pay later.”. That work is never done. Key takeaways.

Scale 246

Scale Scaling Sales Hiring Software Review 246

SaaStr

NOVEMBER 28, 2021

.” Nearly a decade and 500 episodes of the podcast later, we invited back our original SaaStr podcast host, Harry Stebbings of 20VC for a catch-up chat with Jason to discuss the world of venture today and how to scale a successful SaaS sales team from the bottom up. You never get to spend less time in sales as a SaaS CEO.

Scale 176

Scale Sales Hiring Sales Recruiting Scaling 176

SaaStr

FEBRUARY 27, 2023

They credit this growth to their global team, a switch to an enterprise business model switch, and flexible work operations. Moving from self-service to enterprise As your product improves, your user demands change, requiring a revamp of the business model to satisfy high-paying customers. We listened to our employees.

Scale 185

Scale Sales Hiring Sales Recruiting Scaling 185

SaaStr

DECEMBER 21, 2022

If you run a successful, scalable business, the word “enterprise” will inevitably come up at some point—and for good reason. To survive, businesses need to evolve, and creating an enterprise offering for customers is part of the evolution of a business. Choose your competitors wisely. Shrink your total addressable market (TAM).

Scale 186

Scale Enterprise Scaling Management 186

SaaStr

FEBRUARY 12, 2024

To $300k-$400k+ per employee at scale. And business software spend is set to cross $1 Trillion this year for the first time ever! Most of you are, in fact: According to our latest unscientific but directionally correct survey of over 2,000 SaaS execs, 64% of you are growing your sales team in 2024. So cuts continue.

Sales Hiring 248

Sales Hiring Scale Sales Interviewing 248

Intercom, Inc.

JUNE 22, 2021

The COVID-19 pandemic has upended entire industries, forcing rapid change in the ways companies do business and dramatically accelerating the adoption of new technologies. Modern customers expect a fluid, digital-first sales experience that feels like a good conversation with someone who understands their needs ”.

Technical Review 233

Technical Review Scale Technology Trends 233

SaaStr

APRIL 1, 2023

The SMBTech economy is very different from enterprise software, and there is massive opportunity to capture it. There are over 400M small businesses worldwide. Rewind The Clock — How Did We Get Here Most small businesses in pre-2010 didn’t have computers in their store or restaurant. Most didn’t even have internet.

Scale 187

Scale SMB Merchant Services Payment Methods 187

Intercom, Inc.

JUNE 15, 2021

Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale. It may not seem important to a busy support team to stay abreast of upcoming product changes.

Scale 235

Scale Payment Methods Payment Services Scaling 235

SaaStr

JULY 15, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. We did a good AMA on this scaling at SaaStr Europa in Barcelona, a couple weeks back. That will scale, and then take those emails after four great pieces of content and do a weekly webinar and do a weekly get-together for them.

Scale 224

Scale Outsourcing Services Sales Hiring VP of Engineering 224

SaaStr

NOVEMBER 14, 2019

If your SaaS business has a sales team, there’s no way to grow 100% year-over-year without also growing your sales leadership. In this talk, CircleCI VP of Revenue Jane Kim will talk about the 5 mistakes all new sales leaders make. In case you’re not familiar, CircleCI is a mission-critical tool for SaaS businesses.

Scale 161

Scale Sales Hiring Scaling Underperforming Technical Team 161