Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. We’ve designed this to mirror the thought process of an entrepreneur building an AI product with an enterprise use case. What do enterprise buyers in healthcare care about most when evaluating AI products?

Healthcare 98

Healthcare AI Payments Enterprise 98

FastSpring

AUGUST 2, 2023

“As a startup with only two or three people, it would be absolutely impossible to go international without this kind of platform.” Are you looking for a merchant of record that will partner with you to grow your business internationally? Selling internationally is key to their business model. Here’s why. Now, Stripe offers it.

Payment Solutions 147

Payment Solutions Payment Methods Merchant Services AI Search 147

FastSpring

MARCH 15, 2024

In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Todd about his thoughts on: Why marketplaces can be a difficult way to attract new players. Podcast Full Interview : Audio Listen online or find it on more podcast services. That is a platform that is endemic to gaming.

Payment Methods 193

Payment Methods Marketplace as a Service Payment Solutions Payments 193

FastSpring

SEPTEMBER 16, 2022

When FastSpring’s Chief Product Officer Kurt Smith worked with growth-stage to Fortune 100 companies at Accel-KKR, he consistently saw pricing as one of the most essential growth levers they employed to meet their next revenue goal. Stream both interviews below and see highlights from each. How to Price a New Product.

Pricing 132

Pricing Payment Solutions Payment Services SaaS Payments 132

Buffer Resources

OCTOBER 2, 2023

Financial transparency is especially close to our hearts, which is why we’re proud to share Open Books, a series of small business owners giving us a peek inside their books in the spirit of being open about finances as well. Business Snapshot Years in business: 6.5 Business Snapshot Years in business: 6.5

Payment Methods 114

Payment Methods Sales Hiring Payments Business 114

FastSpring

APRIL 26, 2022

In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. It’s likely that a finance or sales tools will be less susceptible to churn than a marketing tool, simply because it’s perceived to be more directly responsible for revenue.”. If you prefer, you can use this ?? “It’s

Benchmarks 135

Benchmarks Churn Payments SaaS Payments 135

Buffer Resources

JUNE 8, 2023

Welcome back to Creators Unlocked , a series where we interview creators about their best practices. Have a clear vision and strategy for your work With such a versatile roster of creative efforts and businesses, Lloyd has to wear many hats. Today, we’re spotlighting Lloyd George, a multifaceted creator, and entrepreneur.

Outsourcing Services 88

Outsourcing Services Payments Social Media Payment Methods 88

User Pilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. Technographic details on devices and platforms used to ensure compatibility and support across technologies. 6-step process to create user profiles: Identify what data to include based on goals. Let’s dive right in.

Payment Methods 87

Payment Methods SaaS Payments Payment Solutions Payments 87

FastSpring

MARCH 15, 2021

While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. But before we get into the nitty-gritty of subscription management, let’s see if the subscription model is a good option for you and your business. Why Shift to a Subscription Revenue Model.

Payment Features 137

Payment Features Payment Services Subscription Payment Solutions 137

FastSpring

APRIL 30, 2024

While the financial reasons are strong to switch to subscriptions, your path to roll out this massive change to your business is filled with peril. In this episode of Growth Stage, we interview Fred Linfjärd of Planday about his experiences switching from a one-time billing model to subscriptions. How do you even roll this out?

Subscription 146

Subscription Payment Features Payments Payment Solutions 146

FastSpring

OCTOBER 12, 2023

Full Interview: Audio Only Full Interview: Video 3 CRO Insights From Dave Gowans Why Full Funnel CRO Is Especially Important for SaaS and Subscriptions “The easiest and most straightforward bit of CRO is what you can do on the website,” Dave says. Stream the entire conversation or read the highlights below. Jump to highlights.

Payment Methods 176

Payment Methods SaaS Payments Payment Solutions Payments 176

User Pilot

MAY 8, 2024

It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Common needs are related to functionality, reliability, usability , integration , support, customization, and cost-effectiveness. Userpilot is a product growth platform with feedback, analytics, and engagement features.

SaaS Payments 87

SaaS Payments Payment Solutions Payment Services Payments 87

Andreessen Horowitz

APRIL 29, 2024

If you’ve drawn on a line from your venture debt facility, money has been wired to your business banking account. Throughout this series, we have provided many resources to prepare you for this stage of your business journey. For this article, we interviewed multiple lenders to glean their guidance and insights.

Payment Services 80

Payment Services Payment Solutions Development Team Review Outsourcing Services 80

SaaStr

DECEMBER 17, 2019

Enter the platform company. Happy post lunch interview. Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. So, 90 new people coming on and figuring out how to do that integration.

Payments 142

Payments SaaS Payments Banking Underperforming Technical Team 142

FastSpring

DECEMBER 7, 2023

But if you’re not dealing in mergers and acquisitions every day like Carl is, you might have a lot of questions about how to best position your business if you’re interested in selling. How you should think about building a sellable business. This leaves the sale of the business a lot more vulnerable to the market.

Software Review 144

Software Review Technical Review Development Team Review Branding 144

User Pilot

DECEMBER 7, 2023

Thus, properly harnessing data-driven insights is key to achieving product growth and business success. It will also guide you through uncovering and harnessing these insights in your SaaS business. To adopt a data-driven approach, you’ll need to first understand your business goals. What are data-driven insights?

Payment Methods 84

Payment Methods SaaS Payments Data Payments 84

Scytale

MARCH 19, 2024

We’ll share insider tips to help you approach your next audit with confidence, sail through with flying colors, and get back to business as usual. A third-party audit is an assessment of a company’s internal controls, security practices, or compliance processes conducted by an independent auditing firm.

Payment Services 52

Payment Services Payment Solutions Payments SaaS Payments 52

SaaStr

FEBRUARY 11, 2021

Because sales is a lead-driven but headcount- closed business. In sum -> Learning and understanding how to maximize the revenue per lead. No Revenues”. Drive your revenue per lead way up, and put you in place to jump on and close every practical piece of business that comes through the door. Sales Strategy.

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

FastSpring

JANUARY 26, 2024

With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Jake about his thoughts on: What Customer Success is at a high level. And much more!

Customer Success 154

Customer Success VP of Engineering Payments Payment Methods 154

FastSpring

FEBRUARY 9, 2023

You’ll hear stories from bootstrapped and VC-funded founders, C-suite executives, and developers that will inspire new growth strategies in your own business. Interview with Fred Linfjard Is conversion rate optimization for SaaS different than traditional A/B testing for ecommerce? Our First Three Episodes 1. Is CRO Different for SaaS?

Payment Methods 78

Payment Methods Merchant Services Payment Solutions Payments 78

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. It’s precisely the success of that integration that often dictates the success of the overall acquisition.

Acquisition 118

Acquisition Payments Payment Methods Scale 118

Andreessen Horowitz

SEPTEMBER 18, 2023

This piece, Part A, uses Clay Christensen’s Jobs to be Done lens, along with an assessment of viable product wedges and business models, to share what we see as the most promising applications of AI in enterprise healthcare.

Healthcare 136

Healthcare AI Artificial Intelligence Payment Solutions 136

SaaStr

OCTOBER 6, 2023

Stand Out by Being Concise and Easy to Understand Michael has done over 2000 YC interviews, and the one thing founders don’t understand is that if investors don’t know what your company does, they can’t fund you. “The They collect the payment online and take a 15% fee for every booking. Let’s use Airbnb as an example. That’s it.

Payment Methods 209

Payment Methods Startup Payment Solutions Sales Hiring 209

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business. Affiliate links.

Payment Methods 64

Payment Methods Merchant Services Payment Services Outsourcing Services 64

Navint

FEBRUARY 20, 2019

Sean has over 15 years of expertise in recurring revenue technologies, most recently hailing from Salesforce where he was a senior member of the product marketing team responsible for Salesforce CPQ & Billing. Navint clients expect vendor-neutral recommendations and best practices in implementations and integrations.

Payments 53

Payments Technology Scale Revenue 53

FastSpring

SEPTEMBER 16, 2022

More established professionals and businesses (less students and early-stage startups). That’s true: Elements such as a global business focus and experienced professional moderators (that’s me!) As a business person yourself, you know how it works. Learning What Matters to Your Business. That includes: A global focus.

SaaS Payments 143

SaaS Payments Payment Solutions Merchant Services Software Review 143

Neil Patel

MARCH 25, 2021

Did you know there are more than 30 million small businesses in the United States alone? With a number like this, small business owners need a competitive edge. If you are building a business, chances are you’re looking for ways to get your leg up on the competition. Google Analytics.

Payment Methods 144

Payment Methods Social Media Marketing Business 144

User Pilot

FEBRUARY 10, 2023

It enables businesses to make data-driven decisions. Userpilot is a product growth platform that can help you collect and act on your customer data. It helps you make informed business decisions to improve customer experience. These insights usually are gathered through surveys and interviews. Segment disengaged users.

SaaS Payments 86

SaaS Payments Payment Methods Payment Solutions Payment Services 86

Buffer Resources

JUNE 22, 2023

Welcome back to Creators Unlocked , a series where we interview creators about their best practices and advice for other creators. Diversify your platforms in anticipation of change The Internet is always changing, and staying ahead of the curve is a must for any creator. Make sure any revenue generation aligns with these elements.”

Social Media 97

Social Media Payments Payment Methods Technical Review 97

User Pilot

MARCH 23, 2023

TL;DR Customer churn refers to the rate at which a business loses customers within a specific period. The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn. Want to reduce customer churn? What is customer churn?

SaaS Payments 86

SaaS Payments Churn Underperforming Technical Team Payment Methods 86

User Pilot

FEBRUARY 22, 2024

Customer communication skills are a cornerstone of any business. TL;DR Customer communication encompasses all interactions between a business and its customers, while customer communication strategy is what you’ll use to improve these interactions amongst new and existing customers. Consistent branding.

Communication 90

Communication Outsourcing Services Strategy Payment Solutions 90

SaaStr

MAY 14, 2023

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. They built themselves into a core platform for HR 2.0 Enterprise is maybe around 60% of our revenue, it’s not the whole deal.

Sales Hiring 222

Sales Hiring Sales Recruiting Scale Payment Methods 222

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically.

Merchant Services 74

Merchant Services Payment Methods Payments Payment Solutions 74

Neil Patel

SEPTEMBER 11, 2020

You’d probably work on growing your business, right? Maybe you’d spend it creating new marketing campaigns to generate more revenue. Regardless, the average small business owner spends five hours every pay period running payroll. The best payroll services exist to simplify the process of paying your employees.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

User Pilot

APRIL 24, 2024

Tracking SaaS renewal rates enables predictable revenue, aiding financial planning and resource management for future growth. Effective renewal strategies enhance customer retention , drive revenue , and build a loyal base for long-term SaaS success. By monitoring renewal processes closely, you can enjoy the following benefits.

SaaS Payments 76

SaaS Payments Retention Payment Services Payment Solutions 76

OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. ARR business to be top quartile in 2021 they now need to be growing at 300% or faster. This is most visible among publicly traded companies.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Sales Hacker

JANUARY 13, 2021

It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas. Here are a couple of examples: Business intelligence application licenses specialized visualization libraries.

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Payment Solutions Payments Software Review Enterprise 74