SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In fact, more than 80% of Americans in the last year bought through Stripe, but obviously through a business that ran on Stripe.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

SmartKarrot

FEBRUARY 21, 2023

To provide high levels of customer satisfaction, recruit and train the best customer success managers. Provide Customer Success Teams with leadership and mentoring to keep them inspired, engaged, and motivated. serve as a point of contact for difficulties, and give the team direction and leadership.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

SmartKarrot

JULY 13, 2021

Role: VP of Customer Success Location: Remote, Cambridge, England, United Kingdom Organization: Gearset As a VP of Customer Success, you will work with the senior leadership team to shape and edit our customer success strategy. Recruit, train, mentor, and scale the team. Gain a deep understanding of the merchants’ business goals.

Merchant Services 10

Merchant Services Customer Success Sales Recruiting Scale 10

SmartKarrot

APRIL 13, 2020

SaaS companies have transformed the way global businesses work. In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020. SaaS businesses are organizations that provide subscription-based software applications that are centrally hosted on their servers over the internet. And the result is visible!

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

AUGUST 8, 2023

Basics: The Building Blocks of the Finance Team To understand how finance teams impact an organization, it’s helpful to break down various functions and how they support the business. Team members are responsible for putting together a company’s financial plan, budgeting, and building a financial roadmap for their business.

Scale 171

Scale Finance Outsourcing Services Sales Recruiting 171

SaaStr

JANUARY 10, 2020

Does Bob agree with the notion that channel sales have completely died in the world of SaaS? Podium, an interaction management platform for local businesses, was founded in Utah and grew from five employees in 2015 to more than 300 in 2019 to become one of the fastest-growing SaaS companies in the United States. Why is this?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees. There’s a lot of services.

Payment Solutions 148

Payment Solutions Pricing Payments Payment Services 148

Intercom, Inc.

JUNE 3, 2021

And so, now’s the time to start thinking about accelerating our business strategies and grabbing the opportunities it brings. When it comes to making your business case, however, try not to overthink it. Des: The goal of this conversation is really to expose ways to think about accelerating investment in your own businesses.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

ChurnZero

JANUARY 26, 2021

A J oint Success Plan is a simple but powerful tool for outcome-based customer success management. It’s designed to help solution providers align with their customers’ business goals and objectives. The range of responsibilities of Customer Success Managers (CSM) in the industry is dizzying. Executive Sponsor: .

Customer Success 98

Customer Success Sales Recruiting Sales Hiring Management 98

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. He’d go on to become the VP of Sales at Sprinklr, guiding the company through its own high growth period, before striking out on his own.

Social Media 186

Social Media Scale Sales Hiring Sales Recruiting 186

SaaStr

APRIL 3, 2020

In Today’s Episode We Discuss: * How Anthony made his way into the world of SaaS starting in the sales team at Box and how that led to his entering the world of marketing and creating the customer success category. * How does this compare to the relationship of sales and marketing more traditionally?

Sales Recruiting 174

Sales Recruiting Sales Hiring Scale Branding 174

Sales Hacker

SEPTEMBER 18, 2023

Spenser Skates highlighted 3 main points on what it means to build a long- lasting sustainable business: Maintain a culture of product innovation: Product is always getting better as you use it, but it’s hard to do as you scale. Many of your early-stage leadership can’t hang here, so you’ll need to figure out what to do with them.

Sales Hiring 92

Sales Hiring Technical Cofounder Scale Sales Recruiting 92

SaaStr

NOVEMBER 19, 2019

We know that this is a busy day. Then I went over to the sales department. The demo is the sale and we close everybody in month. Where 60% of the market was small businesses, you had a middle tier of medium to small size. The first thing you bring in your playbook on sales. Nancy Ham | CEO @ WebPT.

Scale 169

Scale SMB VP of Engineering Leadership 169

Intercom, Inc.

JULY 12, 2018

The third audience is really just the broader community of people who are interested in technology: it could be business people in other fields, investors or others. One of my big takeaways – having gone through Google and then Twitter – is to really give the leadership team the benefit of the doubt. So don’t worry about it.”.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

Sales Hacker

DECEMBER 8, 2017

The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018. Top 2018 Sales Trends & Predictions – Strategic Headlines.

Scale 99

Scale Technical Review Outsourcing Services Sales Hiring 99

Intercom, Inc.

SEPTEMBER 26, 2019

What makes companies like Box and Slack real platforms versus just products that have kind of great extensibility, and why do you think it’s important to their business strategy to actually become a platform? They’ve also built a platform business. Everyone wants to be a platform at the moment. Marketing can only go so far, basically.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

SaaStr

JULY 5, 2021

Ep: 413: Join four-time Founder and CEO Auren Hoffman as he breaks down how businesses can become the right model for explosive growth, emulate their strategy, and join the path to Unicorn potential in eight simple, hand-made steps. Let’s first dive into this advice individually and show how it applies to building a business as well.

Part-Time VPE 253

Part-Time VPE Sales Hiring Underperforming Technical Team Outsourcing Services 253