SmartKarrot

FEBRUARY 21, 2023

To provide high levels of customer satisfaction, recruit and train the best customer success managers. Provide Customer Success Teams with leadership and mentoring to keep them inspired, engaged, and motivated. serve as a point of contact for difficulties, and give the team direction and leadership.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

SmartKarrot

JULY 13, 2021

Role: VP of Customer Success Location: Remote, Cambridge, England, United Kingdom Organization: Gearset As a VP of Customer Success, you will work with the senior leadership team to shape and edit our customer success strategy. Recruit, train, mentor, and scale the team. Supporting Senior Account Managers with daily tasks.

Merchant Services 10

Merchant Services Customer Success Sales Recruiting Scale 10

SmartKarrot

APRIL 13, 2020

The Atlassian Corporation has reached billions in revenue even without an enterprise sales team, all by creating user-friendly software development, team collaboration, project management tools including JIRA and Confluence. It still continues to gain acclaim for its growth, product, and leadership. Customer Support. Salesforce.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

AUGUST 8, 2023

The Accounting Team Responsibilities: Financial recording and reporting Compliance, Audits Accounts Payable/Accounts Receivable Tax, Treasury Your accounting team makes sure every financial transaction is recorded correctly and categorized. This role can be recruited through headhunters or your network.

Scale 173

Scale Finance Outsourcing Services Sales Recruiting 173

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

JANUARY 10, 2020

Does Bob agree with the notion that channel sales have completely died in the world of SaaS? Bob Moore: And I was t nerdy engineer in college, so getting the opportunity to have to pitch, it’s really a sales job at the end of the day. Or hey, we missed our sales numbers last quarter, it’s got to be a management issue.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees.

Payment Solutions 148

Payment Solutions Pricing Payments Payment Services 148

ChurnZero

JANUARY 26, 2021

Next are the day-to-day leadership contacts. Sofia Varga, Director of Recruiting. Alan Alda, Manager of Recruitment Marketing. Linda Hale, HR Manager (East). Eli Whitney, HR Manager (Central). Jennifer Cartwright, HR Manager (West). Here are a few examples keeping with our recruiting example: .

Customer Success 98

Customer Success Sales Recruiting Sales Hiring Management 98

Intercom, Inc.

JUNE 3, 2021

If you’ve got a good setup, then more teams equal more product, and more product equals more marketing and more sales and all sorts of stuff like that. The only challenge there is your recruiting capacity, right? If X is big enough, are there ancillary asks that follow headcount, such as HR or recruiting or whatever?

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. He’d go on to become the VP of Sales at Sprinklr, guiding the company through its own high growth period, before striking out on his own.

Social Media 186

Social Media Scale Sales Hiring Sales Recruiting 186

SaaStr

APRIL 3, 2020

In Today’s Episode We Discuss: * How Anthony made his way into the world of SaaS starting in the sales team at Box and how that led to his entering the world of marketing and creating the customer success category. * How does this compare to the relationship of sales and marketing more traditionally?

Sales Recruiting 174

Sales Recruiting Sales Hiring Scale Branding 174

Sales Hacker

SEPTEMBER 18, 2023

Coordinate with other teams in the org (go-to-market, compliance teams) to help the central product team be successful Get something out there that has paying customers right off the bat (always have a value driven mindset) Bring in people who already know the new problem space that you’re solving for. Doers with a ton of hunger and drive.

Sales Hiring 89

Sales Hiring Technical Cofounder Scale Sales Recruiting 89

Intercom, Inc.

JULY 12, 2018

One of my big takeaways – having gone through Google and then Twitter – is to really give the leadership team the benefit of the doubt. If you really hate sitting through a dozen sales comp meetings, maybe you should find somebody who can really fulfill that role. So, you start to see these shifts in organizational structure.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

SaaStr

NOVEMBER 19, 2019

Then I went over to the sales department. The demo is the sale and we close everybody in month. Heidi Jannenga : When we’ve again, first started going out and looking for funding, everybody wants to amplify your sales strategy. The first thing you bring in your playbook on sales. We schedule a demo in the same day.

Scale 169

Scale SMB VP of Engineering Leadership 169

Sales Hacker

DECEMBER 8, 2017

The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018. Top 2018 Sales Trends & Predictions – Strategic Headlines.

Scale 96

Scale Technical Review Outsourcing Services Sales Hiring 96

Intercom, Inc.

SEPTEMBER 26, 2019

In the summer of 2015, Box co-founder Aaron Levie recruited Jeetu Patel to create an open platform where developers could build Box content management into their own products. From there we actually built some enterprise capabilities that customers wanted around governance and compliance. We joined CNCF about a year or so ago.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

ProfitWell

OCTOBER 1, 2019

A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. Chances are, that plan will fall short on actually retaining and recruiting top talent. Mistake 6) Mismanaging your people managers. Sales managers were the best reps. Compliance.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

MARCH 31, 2024

And then the second question which you brought up, which I think is a tough one, which is if you hire someone that doesn’t have an HR background or comes out of a recruiting or other background, and they don’t have a background in diversity inclusion, how should you approach that as a CO and think about that?

Part-Time CTO 259

Part-Time CTO CTO Hire CTO Coach CTO 259

SaaStr

JULY 5, 2021

You can launch new products, you can be better at recruiting, you can speak at SaaStr and so much more. Other great engineers or great sales people? The answer is obvious, you’re going to likely hire super engineers and very mediocre sales people. This is also true when running a company. I cannot stress this enough.

Part-Time VPE 254

Part-Time VPE Sales Hiring Underperforming Technical Team Outsourcing Services 254