Intercom, Inc.

JULY 28, 2022

And for Intercom’s VP of Sales EMEA, Sanj Bhayro , scaling is just what you need to invest in to ensure growth becomes as constant and linear as it can be. Sanj has plenty of experience scaling sales teams at growing businesses, and that’s precisely why, as of November of last year, he‘s overseeing EMEA sales at Intercom.

Scale 210

Scale Scaling Sales Hiring Sales Recruiting 210

Sales Hacker

JANUARY 19, 2023

I traveled with them in business class to see clients. I socialized with them at elegant black-tie events, fine client dinners, and weekend leadership retreats. Maybe it goes without saying, I never heard them mistake the mail room guy or the security guard for a leadership team member.) But they didn’t see me.

Sales Recruiting 85

Sales Recruiting Underperforming Technical Team Sales Hiring Sales 85

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. And we were like less than 10 million ARR and business was doing very well.

Sales Recruiting 242

Sales Recruiting Sales Hiring Scale VP of Engineering 242

Sales Hacker

OCTOBER 30, 2018

Welcome to Sales Hacker’s first-ever Influential Women in Sales list! In this exclusive list, we wanted to honor not just female leaders that promote their own sales platform (no shame in that!) They say “You can’t be what you can’t see,” and the sales floor is no exception.

Sales Recruiting 111

Sales Recruiting VP of Engineering Scale Sales Hiring 111

SaaStr

JANUARY 24, 2024

She was hired because they saw a bit of softening in new business growth, and she came to help diagnose what was going on and help scale the business. Suddenly, people’s calendars went from six calls to two calls a day, but because they added more time to focus on qualified accounts, activity and conversion increased.

Scale 218

Scale Sales Hiring Scaling Revenue 218

Sales Hacker

OCTOBER 17, 2022

In business, change is vital.” – Warren G. Because of this, companies have become hyper-focused on the top line of their business. As cross-functional leadership teams across the country clamor to prioritize and agree upon the top threats to address, many underestimate the importance of effective change management.

Sales Recruiting 77

Sales Recruiting Underperforming Technical Team Strategy Management 77

Sales Hacker

AUGUST 7, 2020

Fortunately, more organizers than ever before are consciously seeking out female sales experts for panels, presentations, and podcasts. At Sales Hacker, we’re serious about diversity, and for that reason, we’ve compiled a list of 530+ female sales experts to consider for your next event. Leadership. Sales Development.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

ChurnZero

NOVEMBER 29, 2022

When I ventured out to build my first Customer Success department at a tech software company, my leadership team thought I was nuts. At the time, I was a sales engineer, and my job was to close deals and move on to the next prospect. However, I found there were two flaws in our customer management process.

Customer Success 98

Customer Success Sales Recruiting Technical Review Compensation 98

InsightSquared

MARCH 6, 2018

Sales operations has been around for quite some time, but lately the function has been gaining momentum. Instead of behind-the-scenes sales support, sales ops now acts as a strategic partner for sales VPs and leadership. Start building out your sales operations department by hiring someone to own your CRM.

Sales Recruiting 119

Sales Recruiting Scale Sales Hiring Sales 119

Buffer Resources

SEPTEMBER 11, 2023

This trend leverages social media platforms to build connections and establish meaningful relationships with potential business prospects — and when it comes to social selling, LinkedIn is the MVP. I’ve never created LinkedIn content with the “goal” of lead generation or immediate-term sales.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

Sales Hacker

OCTOBER 19, 2022

Sales compensation planning can be a tricky beast to tame — but know that you’re not alone. I asked 12 incredible sales leaders across the SaaS industry to share their biggest challenges with comp planning and how to overcome them. Related: New to sales compensation planning? Top 10 sales compensation challenges.

Compensation 94

Compensation Sales Recruiting Sales Finance 94

User Pilot

AUGUST 21, 2023

Because of the multifaceted nature of this role, it can be hard to figure out what you should look for in a new product management hire. TL;DR Product managers need to have good problem-solving, communication, and leadership skills. Communication skills. As such, they need to have superb communication skills.

Interviewing 97

Interviewing Underperforming Technical Team Management Sales Hiring 97

SaaStr

JANUARY 15, 2021

In fact, many founders and CEOs struggle with simply talking to their engineers and communicating their needs. He gets what goes on in a developer’s brain and the detailed process of building software, but he understands that businesses are motivated to move quickly. You may ask, “When can we ship this?”

Sales Recruiting 159

Sales Recruiting Development Software Review Management 159

Sales Hacker

DECEMBER 19, 2022

By now, most business leaders have had some kind of run-in with the effects of the Great Resignation. As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams.

Sales Hiring 79

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 79

ChurnZero

JANUARY 25, 2024

With technology advancing and customer expectations rising, customer success has become an essential force driving business growth and customer loyalty within the SaaS industry. Skillset 1: Sales acumen In 2024, driving revenue is a primary responsibility of CS.

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Scale 52

Intercom, Inc.

OCTOBER 26, 2021

Getting the team right is one of the hardest parts of scaling sales. But no sales team can afford to grow without intention. Many leads’ first meaningful interaction with your business will be a conversation with a salesperson – you have to carefully consider what kind of experience you want that to be, and who will be delivering it.

Scale 160

Scale Sales Hiring Sales Recruiting Sales 160

Sales Hacker

FEBRUARY 11, 2019

Here’s a quick reality check: the competition to hire women in sales is stiff and becoming stiffer. Even more sobering: the global recruitment agency, Norman Broadbent, found that it often takes at least eight phone calls before women can be persuaded to even apply for a position. Your Sales Leadership Team All Looks the Same.

Sales Hiring 54

Sales Hiring Sales Recruiting Social Media Sales 54

Sales Hacker

AUGUST 4, 2020

This week on the Sales Hacker podcast, we speak with Matt Rizzetta , founder of North 6th Agency, which is a communications and PR firm based in New York City. Matt launched his business from his proverbial garage while his wife was pregnant with their first child. Subscribe to the Sales Hacker Podcast. We’re on iTunes.

Scale 105

Scale Sales Hiring Sales Recruiting Outsourcing Services 105

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. To date, they have raised over $73M from some of the best in the business including Sequoia, Kleiner Perkins, General Catalyst and Point Nine to name a few.

Scale 171

Scale Sales Hiring Sales Recruiting Sales 171

SaaStr

MARCH 24, 2020

Nothing matters but recruiting and using your personal network. Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. Sam Blond | Chief Sales Officer @ Brex. I’m doing The Playbook To Recruiting Your Sales Team.

Sales Recruiting 127

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 127

Sales Hacker

JUNE 18, 2020

It’s natural to feel that this is forced and being done in the name of political correctness and not good business. That said, I understand through my personal experience not only the importance of diversity in your sales team but the business value. Fundamentally as salespeople, we are in the “PEOPLE BUSINESS.”

Sales Recruiting 89

Sales Recruiting Sales Hiring Scale Communication 89

Sales Hacker

JUNE 9, 2020

This week on the Sales Hacker podcast, we speak with Barrett Boston , Chief Revenue Officer at TriNet. The finance world wasn’t scratching the itch, though, so he decided that he just had to be in sales. The finance world wasn’t scratching the itch, though, so he decided that he just had to be in sales.

Leadership 78

Leadership Scale Sales Recruiting VP of Engineering 78

SaaStr

JUNE 4, 2019

SurveyMonkey CMO Leela Srinivasan will outline seven tips for driving business impact through customer feedback. Expect real-world examples from businesses that are listening and acting on a daily basis. I actually worked in sales for five and a half years and that’s probably why I have tended to gravitate to B2B marketing.

Sales Recruiting 164

Sales Recruiting Scale Underperforming Technical Team Pricing 164

Sales Hacker

DECEMBER 21, 2017

What is Sales Operations? Sales operations refers to the unit, role, activities and processes within a sales organization that support, enable, and drive front line sales teams to sell better, faster, and more efficiently. But perhaps more than anything else, sales operations brings a system to selling. Technology.

Scale 87

Scale Sales Recruiting Sales Hiring Technical Review 87

SmartKarrot

FEBRUARY 17, 2022

They provide the strong foundation and leadership necessary for the success of any company. Customers are overloaded with information bombarded by businesses in today’s digital world. Any company adopting such an approach need not any competitor to gradually bring down their sales and growth perspective.

Sales Recruiting 10

Sales Recruiting B2B Sales Hiring Technology 10

OpenView Labs

MARCH 27, 2019

Scaling and hiring are the top concerns we hear from both our portfolio leaders and the broader tech community. Who do you need to hire now to continue to scale the business? An ATS is just as important to a company as Salesforce.com is to sales and JIRA is to engineering. Choosing the right ATS for your business.

Sales Recruiting 56

Sales Recruiting Sales Hiring Scale Interviewing 56

Sales Hacker

DECEMBER 2, 2019

This week on the Sales Hacker podcast, we speak with Mary Rogul , a VP Sales Consultant, who’s currently an Enterprise Sales Advisor at Crayon. Fresh out of college, Mary started out in accounting, but it didn’t take long before she began a 20-year sales career that led her through Monster.com, HubSpot, and several others.

Scale 52

Scale Sales Recruiting Sales Hiring Sales 52

Sales Enablement, SaaS and Growth

SEPTEMBER 17, 2018

I’ve been fortunate, both as an individual contributor and as part of a team to have racked up some important wins (jobs, promotions, new business and awards), but in truth, there’s only been three periods where I’ve been part of teams where there’s been an expectation of winning. But that’s only the start.

Sales Recruiting 152

Sales Recruiting Sales Hiring Construction Strategy 152

Sales Hacker

JANUARY 28, 2020

This week on the Sales Hacker podcast, we speak with Ellie Tamari , the VP of North American Sales at Namogoo. Today we are incredibly excited to have a recent friend, member of the Boston chapter of the Revenue Collective, and female sales leader that came to the role somewhat later in life — Ellie Tamari. What You’ll Learn.

Sales Hiring 67

Sales Hiring Scale Sales Recruiting Management 67

Intercom, Inc.

JUNE 9, 2021

It’s more difficult to communicate the way we work and the nuances of our culture. We needed to lean in and provide more opportunities and space for our new hires to connect, learn, and engage with each other and the business. “By Core business learnings. We’re still remote, and guess what? They are: . Support elements .

Onboarding 253

Onboarding Sales Hiring Scale Systems Review 253

Valuize Consulting

NOVEMBER 3, 2021

Your Employee Experience Determines Your Business’ Success. The Employee Experience (EX) is the journey an employee takes with your organization and is the sum of all employee-employer interactions throughout that employee lifecycle, from pre-recruitment to post-exit. Ready to drive better business outcomes?

Underperforming Technical Team 52

Underperforming Technical Team Sales Recruiting Data Sales Hiring 52

Sales Hacker

SEPTEMBER 9, 2019

This week on the Sales Hacker podcast, we speak with Ryan Lallier , Director of Inside Sales at InsightSquared. Ryan has a diverse background in Sales, with positions ranging from individual contributor to head of sales roles at companies like Dataminr, Gartner, and YayPay. Ryan’s Sales Career Journey.

Sales Recruiting 55

Sales Recruiting Scale Sales Hiring Banking 55

Neil Patel

OCTOBER 25, 2020

Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design. Scaling a business isn’t easy. They will also be thinking on a much higher level about how to really grow your business. There are compelling reasons for both, and it mostly depends on your situation.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

SaaStr

APRIL 17, 2019

Steve has previously said, “Sales and marketing must be one team.” Where does Steve find common points of tension between sales and marketing? I mean, my career started as a software engineer, and out of frustration, I went into sales. Glassdoor had a business-to-consumer and a business-to-business.

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

SaaStr

MAY 8, 2020

* How should founders expect to see their new business pipe be impacted by COVID? Where does Jessica find managers and founders do pipe reviews wrong? What is the right tone to adopt that achieves both empathy and a business objective? How should sales teams and CS respond to requests for discounts?

Sales Recruiting 175

Sales Recruiting Technical Review Sales Hiring Outsourced Development 175

Sales Hacker

SEPTEMBER 23, 2019

This week on the Sales Hacker podcast, we talk to Kevin Egan, VP of North American Sales at Slack. Kevin’s sales career has taken him from Oracle, to Dropbox, to Salesforce, and now, to Slack. If you missed episode 75, check it out here: 3-Layer Approach to Stage-Appropriate Leadership w/ Jason Holmes. What You’ll Learn.

VP of Engineering 52

VP of Engineering Sales Recruiting Sales Hiring Scale 52

Sales Enablement, SaaS and Growth

JANUARY 11, 2018

I subscribe to numerous podcasts that help me learn more about business and marketing, but also those further afield, in the hope that I can apply a learning or glean insight that can be leveraged in my sales enablement role. Recommended episode is: Sales Mistakes That Can Kill Your Startup & How To Avoid Them.

Sales Recruiting 100

Sales Recruiting Sales Hiring Sales Enablement Construction 100