Sales Enablement, SaaS and Growth

MARCH 23, 2020

David Cancel of Drift often talks about letting your ideas “ cross-pollinate ” and mental models can be a catalyst for that. I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Network effects (marketplace).

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Totango

AUGUST 23, 2017

Thomas used that data vault to inform the frameworks he shared in his presentation about Building Customer Centric Organizations, and we’ve summarized those frameworks below. Thomas answered four primary questions in his presentation: Why do organizations need to be customer-centric now? What will customer-centric organizations do?

Customer Success 64

Customer Success Marketplace as a Service Scale Benchmarks 64

OPEXEngine

JULY 27, 2021

His presentation took the traditional focus on People, Process and Systems to a far more strategic level when thinking about how SaaS and software CFOs need to frame their organizational planning for scale. Be carefully bold about affecting change and helping to guide the company in an evolving world and marketplace.

Finance 52

Finance Outsourcing Services Scaling SaaS 52

FastSpring

DECEMBER 12, 2022

Traditionally, payment gateways and payment processors were offered as two separate services and you would have different providers for each service: Payment gateways quickly and securely transfer the payment details from the checkout software to the payment processor. Global tax and financial services. Learn more here.

Payment Services 131

Payment Services Merchant Services Payment Methods Payment Solutions 131

Intercom, Inc.

APRIL 18, 2019

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. As the likes of Airbnb, Uber and Apple have found, creating an entirely new category can be a lucrative business.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

SaaSOptics

MAY 19, 2022

The answer lies in your product or service’s value proposition. For example, if you’re a product-led company, you may consider a freemium business model to build a user base of free trial customers quickly. A public marketplace for templates, plugins, and software development agencies. Free Trials.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. “Why do you have playbooks?

Scale 177

Scale Customer Success Strategy Sales Hiring 177

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Because horizontal SaaS companies serve both startups and enterprise businesses, scalability is a key selling point.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaStr

JUNE 10, 2021

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Marten Mickos: We heard here that the cloud business has a combined market cap already of over a trillion dollars. And if we look at the specifics of the word SaaS, software as a service. Mårten Mickos.

Outsourcing Services 140

Outsourcing Services Marketplace as a Service Outsourced Development Scale 140

Casey Accidental

OCTOBER 18, 2021

Building a consumer marketplace to drive incremental ticket sales to event creators. Julia, our CEO, had told me she wanted me to focus on growing the self-service business faster. So I gathered as much information as I could about these different strategic initiatives, as well as digging into the core self-service business.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. And we’re just collecting and aggregating this data and presenting it in a consumable way. Sam Jacobs : What’s the business model? What we present to our users is based on data. What we can present to employers is based on data.

Marketplace as a Service 94

Marketplace as a Service CTO Hire Sales Recruiting Data 94

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

BetterCloud

AUGUST 16, 2018

This was originally presented at the Google Washington DC HQ Tech Talk on August 7th, 2018. The data was collected as part of Exactis’ service as a “compiler and aggregator of premium business and consumer data,” which they then sell for profiling and marketing purposes. Both are legitimate business models.

Payment Methods 40

Payment Methods Payment Services Payment Solutions Technical Review 40

Andreessen Horowitz

DECEMBER 13, 2023

The engine may also have a marketplace of third-party editor UXs with each built to serve a particular use-case. They have a vast marketplace of third party plug-ins, add-ons and integrations in addition to whatever proprietary plug-ins studios might have built themselves.

Engineering 145

Engineering Technical Review Payments AI 145

Casey Accidental

MARCH 26, 2018

In mine, show business. Often, the article is so wrong it actually presents the story backward—reversing cause and effect. One major gripe journalists cite about food delivery marketplaces (more so UberEats than Grubhub due to its higher fees) is that restaurants operate on slim margins. Paper’s full of them.

Marketplace as a Service 65

Marketplace as a Service Advertising Acquisition Engineering 65

Sales Hacker

MARCH 2, 2020

Leveraging transparency and vulnerability in your presentations and your negotiations leads to faster buyer consensus, larger deals, faster payments, longer commitments and more predictable sales forecasts. If particular conditions are present, the laws will always occur, plain and simple. Unbreakable Laws of Selling. Jeffrey Gitomer.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

NOVEMBER 7, 2019

If you think about it that way, then I think it simplifies a bit the equation, and you can think of how does that apply to your business? Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? Let’s start with our five key steps.

Payments 120

Payments Merchant Services Payment Solutions Payment Services 120

User Pilot

SEPTEMBER 4, 2023

The Significance of the Blue Ocean Strategy In an increasingly crowded marketplace, the blue ocean strategy offers companies the opportunity to break out of hypercompetitive red oceans. With globalization and advancing technology, products and services are becoming commoditized faster than ever. Corrective actions can address any gaps.

Strategy 65

Strategy Technical Review Business Innovation 65

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. What Amazon Web Services and Twilio Get Right. How AWS Does It.

AWS 98

AWS Payment Services SaaS Payments Payments 98

User Pilot

SEPTEMBER 4, 2023

The Significance of the Blue Ocean Strategy In an increasingly crowded marketplace, the blue ocean strategy offers companies the opportunity to break out of hypercompetitive red oceans. With globalization and advancing technology, products and services are becoming commoditized faster than ever. Corrective actions can address any gaps.

Strategy 52

Strategy Technical Review Business Innovation 52

SaaStr

NOVEMBER 21, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. And there’s a lot of benefit to running a software as a service, in general. You might sell it through Facebook marketplace. How does Rob think about usage vs seat-based pricing in SaaS?

SaaS Payments 261

SaaS Payments Scale Payment Services Payment Solutions 261

Chart Mogul

SEPTEMBER 15, 2023

Source 16 Startup Metrics by Jeff Jordan, Anu Hariharan, Frank Chen, and Preethi Kasireddy, a16z We have the privilege of meeting with thousands of entrepreneurs every year, and in the course of those discussions are presented with all kinds of numbers, measures, and metrics that illustrate the promise and health of a particular company.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaSX

FEBRUARY 26, 2020

Today’s digital marketplace is a vast and wild place. Don’t entrust your product to a third-party representative unless your current business model can stand on its own two feet all by itself and, perhaps more importantly, can prove its own viability. It can get a little lonely out there. Ask yourself: .

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

User Pilot

JULY 28, 2023

A concierge MVP lets your users know there’s a significant amount of manual processing going on, while a Wizard of Oz MVP presents a smooth front end and hides the work in the background. They saw a spike in interest from attendees of a local conference and iterated the product as demand grew to build a marketplace based on user needs.

Marketplace as a Service 75

Marketplace as a Service Social Media Development Machine Learning 75

SaaStr

AUGUST 15, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I actually just got off the boat, Nick, and scurried up to make sure that I was ready to go for the presentation. We’ve got everything from self-service all the way up to the enterprise. Jay Snyder.

Payment Methods 201

Payment Methods Merchant Services Scale Payments 201

Chargify

AUGUST 17, 2017

Note: For the purposes of this specific post, the tactics presented are targeted to established SaaS companies that have already verified product/market fit and experienced initial traction. But when the external environment presents novel challenges, or competition intensifies, these policies may be a severe drag on progress.”.

Scale 53

Scale Sales Hiring SaaS Artificial Intelligence 53

Chargify

MARCH 28, 2018

While the convenience of combo meals abounds in all fast food restaurants today, in 1958 the opportunity to purchase a main dish, side, and drink for a set price (and less than if all the items were purchased individually) was a novel idea, and one that helped them stand out in a very competitive marketplace. TV is a great example.

Pricing 47

Pricing Innovation Scale SaaS 47

SaaStr

JUNE 16, 2020

I was an account executive covering financial services vertical and covering in New York. Adnan Chaudhry: And at first, I just want to acknowledge that we’re going to talk about the business models of some of our broader customers, some of the things Salesforce is going through. It’s a business crisis.

Sales Hiring 160

Sales Hiring Scale SaaS Payments Payment Services 160

OpenView Labs

JUNE 4, 2019

Our culture is fascinated with underdogs and overnight successes— companies, products, or services that seem to rise out of nowhere and completely change their respective industries. We’ll examine the term’s origins, look at true disruptive innovations from past and present and examine why Uber and Tesla are mislabeled as disrupters.

Innovation 71

Innovation Technical Review Travel Business Model 71