Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Since then, you’ve spent over 12 years in post-sales leadership. Dee: Fantastic.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

APRIL 17, 2019

Steve has previously said, “Sales and marketing must be one team.” Where does Steve find common points of tension between sales and marketing? I mean, my career started as a software engineer, and out of frustration, I went into sales. Glassdoor had a business-to-consumer and a business-to-business.

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

SaaStr

MAY 29, 2020

Prior to Workplace, Christine was Head of America’s for Facebook’s Audience Network and before that spent 5 years as a Group Director across multiple different sales and account teams within Facebook’s mid-market channel. Christine Trodella: We’re very different businesses. Loving our podcast content?

Scale 220

Scale Sales Recruiting Pricing Leadership 220

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Loving our podcast content?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Speaker video: Stripe is really a set of developer tools for building and operating an online business. The exchange of value.

Scale 152

Scale Payment Services Payment Methods Scaling 152

SaaStr

AUGUST 5, 2019

The SaaS business model has risen to popularity for many reasons – it’s fast-paced, creates residual revenue streams, and well, the multiples are strong. However, while many are flocking to reap the benefits of the SaaS model, truly understanding how it works sustaining success over time is not as easy as some make it look.

Sales Recruiting 166

Sales Recruiting Construction Scale SaaS 166

SaaStr

NOVEMBER 28, 2019

If we combine it with a business model that nobody really understands, it’s just too much. And so again we would just have added to more kind of friction in the sales cycle and there was a whole video long sales cycle. And then the next one that we best now is proving a business model. Felix : Yes.

Sales Hiring 177

Sales Hiring Scale Sales Recruiting Government 177

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

SaaStr

JULY 10, 2020

I’ve held a bunch of technology leadership roles in startups, in rocket ships and turnarounds, including about 10 years at Google, and just over three years leading efforts at Evernote. So over the course of those 20 or so odd years in technology leadership roles. Thank you, Jason and the SaaStr community, for including me.

Scale 182

Scale Sales Hiring Pricing Sales Recruiting 182

Kellblog

JULY 18, 2019

While the sales-and-marketing types will emphasize “its proven-ness” you will want to know how much technical debt there is associated with this old architecture. Selling SFA to sales, e.g., would be in the most attractive category while selling soft productivity improvement tools to HR would be in the least.

Underperforming Technical Team 79

Underperforming Technical Team Startup Software Technical Cofounder 79

SaaStr

OCTOBER 4, 2019

How does leadership change for Jesse in the face of scale? How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? You’re facing extremely long sales cycles, which doesn’t really align with the quick results you want to have as a business. What are the challenges?

Scale 121

Scale SaaS Payments SMB Sales Hiring 121

FastSpring

MARCH 27, 2023

So essentially building the first operating system for corporate learning and development teams in bringing thought leadership community best practices around the LearnOps category. Ryan Austin 01:34 Sure, no, starting businesses are really tough as everybody knows. And I just started a consulting business, it was a service business.

Payment Solutions 91

Payment Solutions Payment Services SaaS Payments VP of Engineering 91

SaaStr

JULY 10, 2021

Then we needed to hire a sales guy who had experience selling to enterprise. We got the guy who ran enterprise sales at Rackspace. UberConference started as this freemium, kind of funnel builder for later sales product. Dan : We’d start it with sales. As a B2B enterprise company, sales was our first key.

Sales Hiring 253

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 253

SaaStr

MAY 24, 2019

Why SaaS is your business model, not your mission. I was personally responsible for my action, to any concurrent projects on the delivery side, I was responsible for managing digital marketing, recruiting. And we actually measured the output and we did the full economics model. Missed the session? Andrew Filev.

Sales Hiring 145

Sales Hiring Scale SMB Sales Recruiting 145

SmartKarrot

OCTOBER 7, 2021

Understand the customers’ business models and industries to best position adaptive insights to support their business goals. Collaborate with Sales on large-scale enterprise renewals in your portfolio. Act as the advocate for customer needs and quarterback issues cross-departmentally and to senior leadership.

Customer Success 19

Customer Success Sales Recruiting Scale User Experience 19

SaaStr

JANUARY 10, 2020

Does Bob agree with the notion that channel sales have completely died in the world of SaaS? And in the course of doing that, I think I really discovered and fell in love with SaaS as a business model and it really doubled down on my interest in data analytics. Why is this? What are the drivers of its death?

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

SmartKarrot

JUNE 10, 2021

Build high-level relationships with key customer contacts to grow the influence within accounts. Provide thought leadership to customers by representing background screening industry expertise. Oversee the customer transition from the Sales Team to the Customer Success team.

Customer Success 10

Customer Success Sales Recruiting Technical Review Technical Support 10

SmartKarrot

APRIL 13, 2020

The Atlassian Corporation has reached billions in revenue even without an enterprise sales team, all by creating user-friendly software development, team collaboration, project management tools including JIRA and Confluence. Having acquired over 15 million users in less than 7 years, Canva boasts of its product and business model.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Unbounce

JUNE 16, 2020

Depending on your business model and stage of growth, a partner program will likely take on different forms. Your partners act as an outsourced sales and marketing team. Working with established partners in existing markets, you don’t need new offices, hires, or associated marketing and sales spends. Reduced Cost.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

SaaStr

AUGUST 20, 2019

We were signing up hundreds of new paying customers every month with five sales reps. This business is special. And that was an important shift, I think, for our leadership team. How did you take away from the business and actually spend time recruiting? Anna Khan: I think we talked about you going in as a CEO.

Scale 132

Scale Acquisition Scaling Sales Hiring 132

SaaStr

FEBRUARY 26, 2019

And we were about a $50 million sales run rate, but I’d never done a media interview. Ryan Smith: So the first media interview or press release we did, we said, “Hey, we’re raising a series A round, and Julie Bort from Business Insider got on the phone and was like, “How old are you? .” Think about that.

Acquisition 127

Acquisition Sales Recruiting Scale Sales Hiring 127

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. That’s all written on our platform.

Technical Advisors 155

Technical Advisors Scale Sales Hiring Sales Recruiting 155

SaaStr

JULY 8, 2020

If you didn’t analyze its business model, you would think that intuitively. ” From a sales perspective, how is that going to change sales? The fact that a lot of our portfolio comes in enterprise, they got a lot of sales done or relationship building done around conferences whether it’s-.

Investment 159

Investment Technical Review Part-Time VPE Development Team Review 159

SaaStr

MAY 9, 2019

Number three is not understanding their business model. Who’s going to lead sales? Who’s going to be responsible for recruiting? So you want employees who are excited to help you find product market fit, not employees who think, “Oh, this is a rocket ship that’s just false started.”

Sales Hiring 167

Sales Hiring Scale Payment Solutions Banking 167

Intercom, Inc.

OCTOBER 8, 2018

“We’re having yet another existential crisis about who we are and what we do” Meanwhile, in company leadership meetings everywhere, this is what’s going on. Then, lots of other functions like product management and engineering, which can sit close to those disciplines. We spent all our energy talking to ourselves.

Sales Recruiting 220

Sales Recruiting Leadership Engineering Finance 220

Sales Hacker

SEPTEMBER 5, 2018

If talent acquisition, development, and retention are top-of-mind for you as a sales leader, here are 40+ of the best sales training programs to check out! No wonder recruiters go ballistic trying to outdo each other in attracting the best professionals to create value for their companies. Cohen Brown Management Group, Inc.

Scale 81

Scale Sales Recruiting Underperforming Technical Team Sales 81

Sales Hacker

AUGUST 18, 2020

This week on the Sales Hacker podcast, we’ve got a fantastic episode for you. He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. We’re on iTunes.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Intercom, Inc.

SEPTEMBER 26, 2019

In the summer of 2015, Box co-founder Aaron Levie recruited Jeetu Patel to create an open platform where developers could build Box content management into their own products. We did that so we had a way to engage the community at a different level, bring some of our thought leadership and learn from other companies that are there.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170