FastSpring

JANUARY 26, 2024

Jake, Head of Customer Success for Sideways 6, explains that the current trend is to measure their success through the customer’s success, with CS being an integral part of impacting the entire business. But really around that, that idea of getting customers that love your brand and love your product. And much more!

Customer Success 144

Customer Success VP of Engineering Payments Payment Methods 144

FastSpring

SEPTEMBER 16, 2022

Companies don’t just invest in new programs to benefit random business people on the internet; they do it because it serves their own business in some way. And yes, having a successful online community is a great way for FastSpring to expand its brand recognition and maybe even bring in some leads once in a while.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. Thanks to massive technological advances happening in big data and AI, Justin saw new possibilities for improved user experiences with a brand. And he wanted in.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

Neil Patel

JANUARY 4, 2021

However, lots of opportunities exist for marketing on the channel , so it can be a great place to build a follower base and get the word out about your products and brand. What if you could take passive interaction to the next level and actually buy and sell directly from the platform? That’s possible with Instagram shopping.

Payment Methods 145

Payment Methods Payment Solutions Payment Services Payments 145

Buffer Resources

JUNE 22, 2023

Welcome back to Creators Unlocked , a series where we interview creators about their best practices and advice for other creators. Diversify your platforms in anticipation of change The Internet is always changing, and staying ahead of the curve is a must for any creator. Make sure any revenue generation aligns with these elements.”

Social Media 89

Social Media Payments Payment Methods Technical Review 89

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity. 

Technical Review 103

Technical Review Systems Review Sales Recruiting AI Search 103

Buffer Resources

JANUARY 15, 2024

I spoke to leading B2B content marketers (an in-house content director, agency owners, top freelancers, and thought leaders) to find out what they think B2B brands can do to create good content in 2024. " Short thinks brands need to spend more time and resources understanding their audience. Interview them. Listen intently.

B2B 110

B2B Technical Advisors SaaS Payments Underperforming Technical Team 110

OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. ARR business to be top quartile in 2021 they now need to be growing at 300% or faster. This is most visible among publicly traded companies.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

User Pilot

AUGUST 10, 2023

Relational NPS surveys are designed to gather information on the health of your brand identity and customer relationships. How to use relational and transactional NPS data to drive business growth: Segment detractors and reach out to them to offer personalized help. Invite passives to interviews to learn more about their expectations.

SaaS Payments 81

SaaS Payments Payment Solutions Software Review Interviewing 81

Chart Mogul

JULY 28, 2021

Jenna Wyer, VP of Partnerships and Head of Payments at Recurly, joins me on this week’s episode of SaaS Open Mic. Jenna Wyer , VP of Partnerships and Head of Payments at Recurly , joins me on this week’s episode of SaaS Open Mic. We discuss what it takes to build a successful partnership program.

Payment Solutions 72

Payment Solutions Payments SaaS Interviewing 72

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. And so the MVP really was an API to initiate and reconcile payments, specifically, ACH and wires is what we started with.

Payment Solutions 113

Payment Solutions Payment Methods Payment Services Payments 113

Unbounce

SEPTEMBER 16, 2021

Thousands of businesses are willing to spend unbelievable amounts of money to rank at the top of search engine results pages (SERP) and in the most relevant places for their users around the web. In 2019, small businesses spent between $9,000 and $10,000 per month on PPC , with Google making an average of $116.5 Retargeting.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

FastSpring

APRIL 4, 2024

In this episode of Growth Stage, we interview John, Chief Sales Officer of Demandbase , about his adventures solving exponential growth puzzles within organizations like Canva and others using both PLG and sales-led growth motions. Are you looking for a merchant of record that will partner with you to grow your business internationally?

Scale 130

Scale Sales Payment Methods Merchant Services 130

Neil Patel

DECEMBER 2, 2020

Are you looking for a hiring system that lets you integrate email campaigns, pre-screenings, or specific candidate analytics? Is testing a big part of your hiring process? Make a list of the features your business can’t compromise on, and use those as a filter for narrowing your best options. Interviewing Software.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity. 

Technical Review 62

Technical Review Systems Review Sales Recruiting AI Search 62

GetUplift

FEBRUARY 14, 2024

Though obviously using our own brand name hopefully and not theirs). Brands — and the messaging and copy experts behind them —do this because we convince ourselves our competitors probably know what they’re doing, or because we like what they’re doing and want to be the same. It’s a hard sell.

B2B 65

B2B Technical Review Payment Solutions Scale 65

Chart Mogul

JULY 28, 2021

Jenna Wyer, VP of Partnerships and Head of Payments at Recurly, joins me on this week’s episode of SaaS Open Mic. Jenna Wyer , VP of Partnerships and Head of Payments at Recurly , joins me on this week’s episode of SaaS Open Mic. We discuss what it takes to build a successful partnership program.

Payment Solutions 52

Payment Solutions Payments SaaS Interviewing 52

Baremetrics

JANUARY 17, 2022

Free newsletters are great to build brand credibility, nurture and retain customers, but they can use resources like time and money without generating revenue. But if they succeed, they may connect with leads better and get a considerable extra replenishing of the revenue. What’s the difference between free and paid newsletters?

Management 95

Management Payment Solutions Scale Payment Methods 95

Buffer Resources

JANUARY 15, 2024

I spoke to leading B2B content marketers (an in-house content director, agency owners, top freelancers, and thought leaders) to find out what they think B2B brands can do to create good content in 2024. " Short thinks brands need to spend more time and resources understanding their audience. Interview them. Listen intently.

B2B 55

B2B Technical Advisors SaaS Payments Underperforming Technical Team 55

Natalia Luneva

JANUARY 13, 2021

This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. 1 Focus on creating a brand, not just a company. 3 Educate, educate, educate.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Sales Hacker

AUGUST 4, 2023

I actually had my first job interview with Udemy from a payphone call center outside of Grenada, Nicaragua. We did some hacky stuff, turning virtual assistants in the Philippines into SDRs, leveraging ToutApp (one of the first sales engagement platforms), and building web scrapers via Upwork to assemble endless leads lists.

Scale 61

Scale Sales Hiring Sales Payments 61

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 152

Scale Payment Services Payment Methods Scaling 152

FastSpring

DECEMBER 8, 2022

I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. What’s the sequence?

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Outseta

SEPTEMBER 11, 2017

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. I say profitable as we are using our client's’ financial data to determine what to pay, or often not pay, in the digital advertising platforms we manage. Geoff: Someone once told me. Soren used to be a rocket scientist.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

Neil Patel

JANUARY 31, 2022

E-commerce marketing can have a variety of goals, from building brand awareness to driving sales, and use a variety of approaches including SEO , paid ads, social media, and affiliate marketing. E-commerce marketing covers every aspect of driving engagement and awareness of your brand. Sign up for their platform and create an account.

Payment Methods 107

Payment Methods Social Media Marketing Software Review 107

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 117

Scale Payment Services Payment Methods Sales Hiring 117

User Pilot

FEBRUARY 10, 2023

Userpilot is a product growth platform that can help you collect and act on your customer data. These insights usually are gathered through surveys and interviews. Behavioral data Behavioral data is inferred feedback about a customer’s interactions with your brand. Segment disengaged users.

SaaS Payments 93

SaaS Payments Payment Methods Payment Solutions Payment Services 93

User Pilot

FEBRUARY 21, 2023

There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. It starts from the moment a user has their AHA moment and continues until they become brand advocates. Now, given these benefits, what makes the user adoption process successful? User adoption phases.

SaaS Payments 79

SaaS Payments Strategy Payment Solutions SaaS 79

ProfitWell

DECEMBER 16, 2019

We gathered in Boston to discuss all things subscription—kicking off with our Pricing and Monetization Workshop. Chathri Ali , COO of ReCharge Payment, has built a thriving remote work culture. Transparency throughout the entire interview process. Every business will someday build a studio. December 12, 2019.

Scale 41

Scale Payment Methods Payment Services Payments 41

ProfitWell

NOVEMBER 12, 2019

Today, we have the world’s largest list of branded podcasts and video shows , a fresh drop for Webflow users, and more sports entering the subscription space. The World's Biggest List of Branded Podcasts and Video Shows. According to Jay, they define a "brand" as companies that sell products as their primary revenue source.

Payment Methods 43

Payment Methods Merchant Services PayPal Payments 43

SaaStr

JULY 9, 2019

Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. Our first MVP was actually an SMS based app where job seekers would send six SMSes in order to register on our platform.

Scale 162

Scale Sales Recruiting Scaling SaaS Payments 162

FastSpring

OCTOBER 12, 2023

Full Interview: Audio Only Full Interview: Video 3 CRO Insights From Dave Gowans Why Full Funnel CRO Is Especially Important for SaaS and Subscriptions “The easiest and most straightforward bit of CRO is what you can do on the website,” Dave says. But I’m not going to know if it ultimately resulted in revenue.

Payment Methods 169

Payment Methods SaaS Payments Payment Solutions Payments 169

User Pilot

FEBRUARY 21, 2023

There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. It starts from the moment a user has their AHA moment and continues until they become brand advocates. Now, given these benefits, what makes the user adoption process successful? User adoption phases.

SaaS Payments 65

SaaS Payments Strategy Payment Solutions SaaS 65

SaaStr

AUGUST 9, 2019

What ratio of revenue is healthy for professional services to account for? Below, we’ve shared the full transcript of Harry’s interview with Vikas Bhambri. I do want to break the interview today up into a couple of different parts really. What sort of terms make them less beneficial for the vendor? * Eyal Manor. Megan Lueders.

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

FastSpring

DECEMBER 11, 2018

From the first click on a paid-search ad to the final confirmation page after purchase, you need to provide customers with a consistent, branded experience. In order to understand what customers are experiencing, be sure to go through the conversion process yourself. Invest in an all-in-one ecommerce platform to make your life easier.

Payment Methods 61

Payment Methods Business Underperforming Technical Team Social Media 61

Chart Mogul

SEPTEMBER 19, 2019

Between hiring, training, and helping new employees excel, iterating on customer feedback, building brand awareness, et al., How after that payment was processed or that service order was signed, you set your sights on cloning that customer. Hiring manager video interview: this is the deep dive. Here’s what I mean….

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93