User Pilot

DECEMBER 12, 2023

Looking for a good retention analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Retention 52

Retention Software Review Technical Review Underperforming Technical Team 52

SaaStr

SEPTEMBER 8, 2022

Intellum is an Atlanta-based learning technology company that combines the best of customer experience with customer education to help large brands and fast-moving companies increase revenue, improve customer retention and decrease support costs. Take advantage of automation to manage your security assessments and NDAs.

SaaS Payments 219

SaaS Payments Payment Services PayFac as a Service Payfac 219

Totango

DECEMBER 10, 2019

When you make customer retention for B2B business models a priority, you’ll not only save money on acquisition costs; you’ll also unlock the growth potential of your existing customer base. Let’s explore why customer retention for B2B is so important and how you can make it happen. How to Increase Customer Retention for B2B Companies

Retention 64

Retention B2B Enterprise Payment Services 64

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. They must also ensure that sub-merchants are compliant with the regulations set by card companies, e.g. PCI compliance.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

FastSpring

DECEMBER 9, 2022

Without a MoR, your company will have to keep track of and ensure compliance with all local taxes and regulations in any country or region where you have customers. If something goes wrong with taxes, local compliance, chargebacks, authorization rates, etc., Retention Management. Table of Contents. Analytics and Reporting.

Payment Services 142

Payment Services Merchant Services Payment Methods SaaS Payments 142

Stax

MARCH 6, 2024

Enhanced customer retention The convenience of a “set and forget” payment model lowers the barriers for customers to continue using a service, fostering loyalty and reducing churn. The smooth process fosters trust and loyalty in the brand. Recurring billing is no different. Thankfully, the common mistakes are known.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

User Pilot

MAY 27, 2024

Want to learn how to design an effective loyalty segmentation strategy and boost customer retention ? Benefits of customer loyalty segmentation include greater retention, improved customer experience , and increased profitability. This loyalty translates into repeat purchases, subscription renewals , and brand advocacy.

Customer Lifetime Value 82

Customer Lifetime Value Retention Engagement User Experience 82

User Pilot

MAY 26, 2024

Cohort Analysis : Userpilot’s cohort analysis capabilities allow you to measure user and feature retention over time. By tracking specific groups of users based on shared characteristics or behaviors, you can understand how different cohorts interact with your product and improve retention strategies. No in-app engagement or surveys.

Technical Review 52

Technical Review Artificial Intelligence Software Review SaaS 52

Payrix

APRIL 2, 2024

However, while certain services, like PCI compliance, are universally essential, others may vary in relevance across different verticals. We think of security and compliance value added services, we think of services or solutions that just help a business run their business more efficiently, more effectively, more productively.

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

FastSpring

MARCH 3, 2023

And much more… Fully Branded Self-serve Features for Your Customers FastSpring provides a self-serve portal where your customers can: Renew subscriptions Manage billing periods Update payment information View payment history And much more … We manage all of the backend maintenance for this portal so your team doesn’t have to.

Payment Services 121

Payment Services Payment Features Merchant Services Payments 121

Scytale

DECEMBER 5, 2023

In other words, SOC 2 is more than simply a compliance standard. SOC 2 ACADEMY If you’re leading SOC 2 compliance at your organization, then this course is for you Enroll Now Benefits of SOC 2 Compliance So why is SOC 2 so important? It’s a Chance to Show, Not Just Tell A SOC 2 report is a special kind of compliance document.

compliance 52

compliance Scale Software Review Technical Review 52

ProfitWell

FEBRUARY 26, 2020

Customer retention can hold more weight than acquisition. Retention shows that you are providing a valuable service that keeps your customers coming back. An easy way to visualize retention is through the leaky bucket metaphor. Trying to build a business with poor retention is like trying to fill a leaky bucket.

Payment Solutions 52

Payment Solutions Retention Payments Software Review 52

Stax

FEBRUARY 19, 2024

Vertical SaaS solutions are tailored for specific industries, addressing niche needs with in-depth customization and compliance with industry standards. It should be easy and seamless to upgrade once a business outgrows the functionality of one plan, as this helps SaaS businesses boost customer retention. What is Vertical SaaS?

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

FastSpring

MARCH 15, 2021

You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. The subscription model naturally shifts your focus from customer acquisition to customer retention. As soon as a customer completes a purchase, it’s all about renewal and retention. Forgetting Tax Compliance.

Payment Features 140

Payment Features Payment Services Subscription Payment Solutions 140

Clouded Judgement

APRIL 4, 2024

We are trusted by some of the world’s largest organizations and brands to protect their data.” Rubrik’s net retention is 133% Gross Margin Adjusted CAC Payback (Previous Q S&M) / (Net New ARR x Gross Margin) x 12.

Benchmarks 117

Benchmarks Data Cybersecurity Cloud 117

User Pilot

MAY 17, 2024

TL;DR Google Analytics is a web analytics service offered by Google that tracks and reports website traffic and mobile app traffic and events, currently as a platform inside the Google Marketing Platform brand. Set up your metrics to measure growth and retention. What are the main use cases for Google Analytics?

SaaS 52

SaaS Scale Software Review Trends 52

FastSpring

MAY 20, 2024

Tax compliance, include calculation, collection, and remittance of VAT and sales taxes. Customizable checkouts that are localized to customers and branded with your company branding, plus they’re available as embedded , popup, or a hosted FastSpring web storefront to accommodate your business needs.

Payments 148

Payments SaaS Payments Merchant Services Payment Solutions 148

Stax

JANUARY 31, 2024

Card Type: Different card types ( debit , credit, rewards cards) and card brands carry different interchange rates. Compliance and Regulation: Changes in regulations or compliance requirements can also influence interchange rates. Improve your customer retention strategies. Audit your data security measures.

Payment Services 88

Payment Services Merchant Services Payment Methods Accept Credit Card Payments 88

User Pilot

JANUARY 11, 2024

Once you’ve got all the data you need, you’ll also need to perform KYC (know your customer) verification to achieve regulatory compliance. These checks help prevent the illegal use of global financial services, ensuring compliance with global best practices. Monitor customer satisfaction and retention with Userpilot.

Onboarding 90

Onboarding Payment Services Customer Success Payment Solutions 90

User Pilot

JULY 6, 2023

The 15 best SurveyMonkey alternatives include: Userpilot Hubspot Typeform Jotform Qualtrics Zoho Survey Alchemer QuestionPro Qualaroo Survicate Retently Survio SurveySparrow SurveyKing Feedier Want to trigger in-app surveys code-free? Design surveys to match your brand aesthetics. Customize your surveys to match your brand colors.

Payment Solutions 82

Payment Solutions Payment Methods Software Review Payments 82

SaaStr

JANUARY 6, 2023

For example, Attentive builds text message-based marketing communication tools for over 5000 different brands. The goal is to drive a lot of revenue for each one of these brands. SMS is a highly-regulated field and Attentive found that there were a lot of brands, particularly larger brands, very worried about this.

Enterprise 130

Enterprise Sales Funnel Innovation Branding 130

Stax

JANUARY 3, 2024

purchase history, preferences), loyalty programs, and targeted promotions can enhance customer retention, leading to customer loyalty and encouraging repeat business. Security and compliance standards Security is paramount in any POS system to protect sensitive customer information. Features like customer data collection (e.g.,

Point of Sale 88

Point of Sale Payment Solutions Payment Methods Payment Services 88

User Pilot

FEBRUARY 28, 2024

Pendo's theme customization capabilities let you create different color palettes to ensure that all in-app guidance aligns with your brand assets and native UI. You'll then be able to customize the progress icon , text font/styling, and change the color to bring it in line with your existing brand palette. Custom themes.

Software Review 89

Software Review Engagement Technical Review AI 89

User Pilot

APRIL 3, 2024

Main features Analytics Dashboards : Userpilot offers various analytics dashboards, including product usage , Core Feature Engagement, user activation , and user retention. Cohort Tables : Track and analyze retention rates among different user cohorts, providing valuable insights into user engagement and loyalty over time.

Scale 78

Scale SaaS Mobile Data Analysis 78

Panintelligence

FEBRUARY 7, 2024

By democratizing data visualization through simple drag-and-drop interfaces embedded in your product (with your branding)—you can rapidly gain a competitive advantage. The beauty of embedded analytics is that it upholds compliance too. Time Things move very quickly at SaaS companies.

Outsourcing Services 52

Outsourcing Services Outsourced Development SaaS Underperforming Technical Team 52

Blulogix

JANUARY 18, 2024

Streamlining Subscription Renewals with a Robust Billing Platform By BluLogix Team Subscription renewals stand as a critical pillar in the structure of any subscription-based business, playing a significant role in both customer retention and as a potential point of revenue loss if not managed effectively.

Subscription 52

Subscription Payment Features Scale compliance 52

User Pilot

MAY 8, 2024

In-app messaging tools are powerful communication channels that improve app retention and enhance brand loyalty. It includes all the features in the Growth plan plus SAML SSO and activity logs, custom roles and permissions, priority support, security audit and compliance, custom contract and SLA, and premium integrations.

Engagement 84

Engagement AI Search Software Review AI 84

Subscription Flow

MARCH 20, 2024

In today’s increasingly digitalized financial landscape, where worries regarding data security as well as regulatory compliance are critical, this component is essential. It improves marketing efforts and streamlines operations with features like adaptable branding, reports, models, and marketing tools.

Payment Services 82

Payment Services Payments Payment Solutions Payment Methods 82

How To Buy Saas

APRIL 1, 2024

WhatsApp marketing agencies are dedicated and specialized companies that can help your brand use WhatsApp as a marketing medium to curate and execute successful campaigns. While they mostly work with medium to large-sized brands, smaller businesses can also get some guidance and advice if necessary.

Payments 52

Payments Payment Services Marketing Business 52

User Pilot

MAY 12, 2024

The result – is less frustration and confusion and higher user adoption and retention. All in all, UserGuiding is a pretty flexible solution that can improve the onboarding process, boost user engagement, and increase customer retention. The result – is less frustration and confusion and higher user adoption and retention.

Software Review 52

Software Review SaaS Onboarding Technical Review 52

FastSpring

JANUARY 5, 2021

Global Compliance. Compliance. Specifically, you need to find a platform that manages compliance for: GDPR. Even though a third-party is handling your billing and invoicing, all billing communication and digital invoices should reflect your branding. Simplicity. Usability. Functionality. Revenue Recovery. Reporting.

Payment Methods 93

Payment Methods Payment Solutions Payment Services Payments 93

Subscription Flow

FEBRUARY 16, 2024

You can customize the look and feel of your store to fit your brand with the many themes and applications available. By doing this, you not only lower the chance of breaches of data but also avoid any compliance-related problems. Shopify is a one-size-fits-all platform for starting and running your online business.

Payment Methods 52

Payment Methods Payment Services SaaS Payments Merchant Services 52

User Pilot

MARCH 29, 2024

It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. Chameleon for no-code growth Chameleon is a product adoption platform.

Software Review 52

Software Review Onboarding Technical Review User Experience 52

Stax

MAY 30, 2024

billion social media users and leverage the 90% likelihood of consumers buying from brands they follow. Also, Retail Dive says that 90% of consumers are likely to buy from brands they already follow on social media. Social Media Presence Build awareness and relationships on platforms like Facebook, X (formerly Twitter), and Instagram.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Neil Patel

OCTOBER 7, 2020

It all depends on how the software is branded. This includes things like labor cost management, employee retention, fatigue management, compliance, and more. The Pro version is designed for high compliance industries like corrections, oil and gas, and petrochemical. Modern time tracking has gone digital. Best of all?

Software Review 145

Software Review Software Systems Review Scale 145

User Pilot

APRIL 21, 2024

Retently : Focused on NPS surveys specifically, Retently enables users to A/B test survey designs, run segmented campaigns, and analyze feedback via the NPS dashboard. In addition, it also offers other NPS functions, like: NPS survey builder with the option of white-labeling, branding, and setting up a custom theme.

Software Review 52

Software Review Software Pricing Enterprise 52

User Pilot

MAY 12, 2024

Set up your metrics to measure growth and retention. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic and mobile app traffic and events, currently as a platform inside the Google Marketing Platform brand. Set up your metrics to measure growth and retention.

SaaS 52

SaaS Software Review Scale Underperforming Technical Team 52