Incredo

DECEMBER 3, 2019

Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. What does it mean for your SaaS? And we do not really fit perfectly with our SaaS.

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FastSpring

JANUARY 26, 2024

In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Jake about his thoughts on: What Customer Success is at a high level. We really do touch every organization in the business, which consists of product and engineering, services, sales, marketing, product, and people,” he explains. “So And much more!

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FastSpring

MARCH 27, 2023

Stream the full interview below or find it wherever you listen to podcasts. On this podcast, we share stories from global SaaS leaders like Ryan, that you can use to inspire new growth strategies in your own business. And I just started a consulting business, it was a service business. Ryan Austin 01:00 Sure.

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Payment Solutions Payment Services SaaS Payments VP of Engineering 136

FastSpring

APRIL 13, 2023

Dopple’s earliest customers are already seeing a 40% increase in conversions, and 71% of their visitors interact with 3D-enabled products. Jera Brown interviewed Dopple founder and CEO Justin on how he launched Dopple and found success by pivoting to a new market. It starts with self service. But that’s not how we live.

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Payment Methods Marketing Payments SaaS Payments 147

SaaStr

JUNE 14, 2019

Before that Dave was SVP/GM of Service Cloud @ Salesforce where he led the $500m line of business for customer service applications. In Today’s Episode We Discuss: * How did Dave make his way into the world of SaaS over 20 years ago? What are the clear differences between a good book and a bad book? What are they?

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Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 141

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Book a demo now to find out more.

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Upscope

JULY 18, 2021

We're not Nike whose underlying brand story is about honouring great athletes and we're not Apple who can "Think Different" We're a simple SaaS company that needs to build a brand and that starts with simpler story telling around the product and what it does for the customer. ” Source. " Who is the bad guy?

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Upscope

JULY 18, 2021

We're a simple SaaS company that needs to build a brand and that starts with simpler story telling around the product and what it does for the customer. Trying to squeeze a Luke Skywalker story arc into the first draft of a SaaS product story is not simple and can go wrong. Does it deliver on the brand promise consistently?”

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User Pilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Customer Analytics Software is designed to facilitate the collection, sorting and analysis of data from customers. Userpilot is well known in the SaaS world for its so-called “ microsurveys.”

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Sales Hacker

MARCH 2, 2020

As a lifelong learner, I turn to books whenever I want to expand my thinking or improve my performance. And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Books that made the cut: Are on my own bookshelf. Strategy and Process.

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User Pilot

MAY 9, 2024

The customer onboarding process is essential for product success. The article will teach you how to design an onboarding strategy for your SaaS. TL;DR Customer onboarding helps new users understand and engage with a SaaS product effectively. Book the demo to learn more! Measure success and iterate.

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Sales Hacker

AUGUST 4, 2023

This is when startups were for nerds, and Ivy League grads were still going straight into investment banking instead of SaaS sales. I actually had my first job interview with Udemy from a payphone call center outside of Grenada, Nicaragua. I called my publisher at Wiley and got us a book deal. I got the job and locked in.

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FastSpring

JUNE 11, 2024

In this episode of Growth Stage, we interview affiliate marketing veteran and attribution animal Adam Riemer of Adam Riemer Marketing about his thoughts on: What proper affiliate marketing looks like. Podcast Full Interview: Audio Listen online or find it on more podcast services. Set up a demo or try it out for yourself.

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Sales Recruiting Software Review Payment Solutions SaaS Payments 113

FastSpring

OCTOBER 12, 2023

In Dave’s words, “What is it about your product or service that the users say in their own words they love ?” I think SaaS businesses and subscription businesses are particularly bad at having vague, waffley headlines on their homepages,” he states. Stream the entire conversation or read the highlights below. Jump to highlights.

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Payment Methods SaaS Payments Payment Solutions Payments 179

ProfitWell

OCTOBER 9, 2019

The My Wife Quit Her Job Podcast is an interview based show where I bring in small business entrepreneurs who are killing it online.". 2Checkout—online payment processing—hosts a webinar on October 24 with Conversion Optimization Expert Shannon MacLeod , to rundown the essentials of conversion optimization. Noah Kagan Presents.

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ProfitWell

JANUARY 17, 2020

Another solid one: Forgetting to interview fellow leaders in your space. Here's an article we wrote on trends amongst successful SaaS CEOs that can help. At 2x its final private valuation and a triumph for investors, Visa will now own financial services API startup Plaid. Again, it’s all about feedback. billion dollars.

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Sales Recruiting SaaS Payments Payment Services Payment Solutions 41

SaaStr

SEPTEMBER 3, 2019

So I have thought for a really long time, and I wrote a book about this, but the more I think about how to drop the cost of user acquisition, the more clear it becomes to me that it’s not about the typical model that people have in their mind when they’re thinking about this, and the typical problem set that people are trying to solve.

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Acquisition Software Review Payment Methods Marketplace as a Service 138

SmartKarrot

MARCH 8, 2022

She has also hosted the very successful Customer Success Podcast and written the informative book called ‘The Customer Success Economy.’ Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. Amarachi Ogueji. Anika Zubair. Anita Toth. Catherine Blackmore.

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VP of Engineering Customer Success Scale SaaS Payments 21

ProfitWell

MAY 8, 2020

Listen wherever you get podcasts: How is B2B SaaS growth trending over time? ??7 Daily updates of the index can be found in your subscriber newsletter each day, so be sure to check back to see what’s up in the B2B SaaS market—for better informed decisions on market spend, sales forecasting, and growth choices. I'll tell ya just why.).

Scale 52

Scale Payment Solutions Payments SaaS Payments 52

User Pilot

FEBRUARY 29, 2024

In addition to aiding the collection of valuable product data through surveys and in-app tracking, Userpilot enables you to visualize the data and create tailored experiences based on it. Book a demo today to see firsthand how it helps you with feature data collection and analysis. What is feature usage? Heatmap analytics in Userpilot.

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SaaS Payments Payment Solutions SaaS User Experience 110

User Pilot

MARCH 7, 2023

Churn happens even to the most successful SaaS companies. TL;DR In SaaS, cancellation (also referred to as “ churn “) is when a customer stops using your product and then unsubscribes from their plan. Unsatisfactory customer service. Involuntary churn due to failed payments. Terrible primary onboarding.

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SaaS Payments Subscription Payment Features Payment Methods 105

User Pilot

MAY 8, 2024

You can identify needs through surveys , interviews, social listening, competitor analysis, user behavior analysis , and customer journey mapping. Deliver exceptional customer support using AI and self-service resources. Book the demo to see how to use it to better satisfy customer needs.

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SaaS Payments Payment Solutions Payment Services Payments 105

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. In this saas marketing strategy guide, we are going to tell you everything about saas marketing. What is SAAS marketing?

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Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

SaaStr

FEBRUARY 11, 2021

In SaaS, #1 most common misfire, with a bullet, is the VP/head of sales. Because in SaaS start-ups, it seems like the majority of first VP Sales fail. First, in this post, I want to outline what a VP of Sales in a SaaS company actually does. That’s the magic in a great SaaS VP Sales. Don’t even make it 12 months.

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Sales Hiring Scale Sales Recruiting Sales 363

Intercom, Inc.

AUGUST 29, 2019

But that’s easier said than done, which is why we’ve published our new book Intercom on Sales : a deep dive into the many lessons we’ve learned about how selling works at scale, covering everything from hiring tactics to the needs of modern buyers to fundamental processes for forecasting and managing deals.

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Scale Sales Hiring Scaling Payment Services 172

SaaStr

NOVEMBER 22, 2019

Why does Travis believe that SaaS has upended the economic model but not the engagement model? 285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. What questions must you ask?

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Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

GetUplift

DECEMBER 12, 2021

This guide provides a detailed breakdown of my emotional marketing process. It’s a process that my team and I at GetUplift have used to 10x our clients’ conversion rates. The process for using your research to create social media ads, landing pages, and email sequences that actually convert. So, let’s dive in. Introduction.

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Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

ChurnZero

OCTOBER 16, 2020

Whether Customer Success or Sales should own the renewal, expansion, and upsell is a hot-button issue in today’s SaaS sphere. As such, we decided to tap industry experts for a verbal duel on the subject where the winners take home the esteemed (and priceless) prize of bragging rights and SaaS street cred. Enter the Sales Manager.

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Scale Customer Success SaaS Payments Sales 98

SaaStr

AUGUST 15, 2020

This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company. So really well said.

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Payment Methods Merchant Services Scale Payments 195

User Pilot

AUGUST 15, 2023

It is the process that guides you to a successful product release. A product launch plan provides structure to your launch, enabling you to prioritize resources, prepare for every possibility, and reach potential customers. Go-to-market and pricing strategies that detail your marketing plan and preferred sales process.

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ChatGPT SaaS Payments Marketing Social Media 98

SaaStr

OCTOBER 21, 2019

As for Robert, prior to MessageBird, he was co-founder and CEO of Zaypay.com which focused on driving mobile payments into 50+ countries, enabling 1.5bln users to pay for virtual goods through their phones (sold to Mobile Interactive Group (MIG). How did he see his decision-making process change post raise? Nick Mehta.

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SaaStr

DECEMBER 13, 2019

Below, we’ve shared the transcript of Harry’s interview with Yousuf. So tell me how did you make your way from the wonderful coast of the UK into the world of SaaS and come to now be one of the leading CIOs in the really rising mega wave of enterprise SaaS? Harry Stebbings. Yousuf Khan. Definitely working on it.

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SaaStr

AUGUST 27, 2019

First step, we have who has worked with a number of SAAS companies in New York City as a CFO, and is now CEO of Concert Finance, a sales commission platform. But what that really meant to us was that we were going to change her reps payout from billing to booking. If billing’s what you can do, push yourself to booking.

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Sales Recruiting Sales Hiring Scale Sales 132

User Pilot

FEBRUARY 26, 2024

Looking for an effective user engagement analysis tool and wondering if Lou Assist is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You’ll also get a custom service-level agreement (SLA). Let’s get started!

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Software Review Engagement Systems Review Technical Review 52

SmartKarrot

JANUARY 18, 2022

SaaS (Software as a service) has become a buzzword in recent years. A SaaS company is a service provider that hosts applications and makes them available to customers over the internet. India has seen exponential growth in SaaS investments in the last decade. This article will help you –.

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SaaS Payments Payment Solutions Payment Methods Payments 11

Intercom, Inc.

OCTOBER 29, 2020

We’ve decided to do something a little bit different this week, and today’s episode won’t be an interview where I interview Des or vice versa, it’s just going to be a conversation between the two of us. Karen: I’d like to welcome you all to this very special episode of Inside Intercom.

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Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

Chart Mogul

JUNE 6, 2019

The first thing that comes to mind when you think of a SaaS business? Yet, people lie at the heart of every software company, so taking good care of them is imperative for every SaaS business that wants to succeed. How often did you have to update the credit card details in the 20+ SaaS solutions that you use? Exciting, right?

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