Remove cro-audit
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Fractional CROs and CMOs: The Only Times I’ve Ever Seen Them Work

SaaStr

They usually come in and handle compliance and oversight for an existing finance team that perhaps lacks the seasoned experience to handle models, venture capital and debt, prepare for an audit, etc. In my experience, this “fractional” breaks model breaks down with a “Fractional CRO” or “Fractional CMO”. I will tell you it rarely is.

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4 Recent, Very Bad, Truly Terrible Customer Success Experiences. Just This Week.

SaaStr

I don’t think we audit and listen to enough customer success calls. Reporting to sales or a CRO is usually a bad idea. And we both, and many others, think it’s a bad trend to report to a VP of Sales or even a “CRO” Why? First, most importantly — listen to these calls. You might cry if you do.

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CRO Confidential: How Customer-First Focus Drives Retention and Revenue With Brex GM of Startups Lucas Fox (Pod 635 + Video)

SaaStr

In this edition of CRO Confidential, Sam Blond (former CRO at Brex and current Partner at Founders Fund) hosts his former colleague Lucas Fox (GM of Brex for Startups). The post CRO Confidential: How Customer-First Focus Drives Retention and Revenue With Brex GM of Startups Lucas Fox (Pod 635 + Video) appeared first on SaaStr.

Retention 227
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The 15 Best SaaS Blogs To Learn New Techniques and Make Data-Driven Decisions [+ SaaS Bloggers & Influencers]

User Pilot

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

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How to Stop Micromanaging After $1m-$2m ARR. You Have To.

SaaStr

Do you understand intuitively how to pass Fortune 500 Security Audits? But you’re gonna be stuck being the CMO, CCO (Chief Customer Officer), and maybe even the CRO for a while. And have you really built a 99.999% availability product? Do you know how to speak to customers about DR and HIPPA? Micromanage less.

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How To Drive Up Your Average Deal Size. And Remember — Almost All Pricing is Relative.

SaaStr

I knew for this company, the CRO was the CEO’s #1 most important exec. Embrace security audits, SecOps, disaster recovery, penetration testing, ISO and HIPAA and all the acronyms. Fair enough. I said let me guess. 10,000,000 a year I said. His jaw dropped. “Exactly. How did you know?” But it will.

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An Inside Look at My Digital Marketing Agencies Around the World

Neil Patel

My blog attracts millions of viewers, and accolades have stacked up for entrepreneurship, marketing, and influence. Neil Patel’s foray into digital marketing began with his blog. As Neil learned tips, tricks, and best practices, he decided to share what he learned on a blog to help other businesses find similar success.