article thumbnail

HubSpot: “Yes, We Had a Great Quarter. But … To Be Clear … Things Aren’t Bouncing Back Yet”

SaaStr

So HubSpot had a great quarter, despite there being many challenges in the sales and marketing segments overall in the past 18 months: $2.5B B2C and B2B2C are usually ahead of B2B. ARR 23% Growth 22% Customer Growth 15% Operating Margins (non-GAAP) That’s about as good as it gets. But it’s a lot harder to close them.

B2C 216
article thumbnail

Customer Segmentation Models: A Smarter Approach

Baremetrics

There are many models of customer segmentation. For B2C companies, it's demographic groupings that are particularly important, such as age, income, job title, education, and similar statistics. Value-based: This segment is grouped by the economic value the group seeks. For B2B companies, it's the firmographic groupings.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer Segmentation Benefits to Optimize Your Marketing Strategy

Baremetrics

1 What is Customer Segmentation? 2 Pitfalls of Not Segmenting Customers 3 Benefits of Market Segmentation 4 How Baremetrics Helps. What is Customer Segmentation? Customer segmentation is the process of grouping your customers according to certain criteria. Table of Contents.

article thumbnail

What is a good SaaS Churn Rate?

Sixteen Ventures

Make it 54, subtract that – which is the retention rate – from 100 and you have the annual SaaS churn rate: 46. Then we get punitive; since there’s just a lot of churn in this market (segment), we’ll give them even LESS. Put this in a spreadsheet cell and hit enter: =(1-.05)

Churn 133
article thumbnail

The Difference Between a VP of Sales and a CRO

Sales Hacker

From B2C consumer-focused tech to the next B2B enterprise cloud giants, B2B, and B2C technology companies are springing up left and right and sprinting toward multi-billion dollar valuations (whether on the private or public markets) faster than ever. This intense focus will equate to higher net revenue booking and retention.

article thumbnail

Unique Ways to Use the B2B SaaS Business Model to Leverage Your Business’s Revenue Growth

Subscription Flow

One of the most fundamental changes any startup can go through is entering this market niche. In their early stages, SaaS software startups typically target the early adopters in the tech or mid-market segments. One distinction is the platforms they initially choose to use.

article thumbnail

4 Things Marketing Can Learn from Product Led Growth

OpenView Labs

Product led growth (PLG) is a go-to-market strategy that relies on the product itself to drive acquisition, retention and expansion. You can use it to target specific market segments or incorporate some PLG tactics into your business without completely replacing existing strategies like content marketing.