SaaStr

JANUARY 6, 2021

We also recommend diving into some of our top articles on how to succeed during the interview process and your first few months once you’ve gotten the job including: How to Succeed as a First-Time VP of Sales. Uzio , an HR, benefits, and compensation solution, is looking for a VP of Sales to manage a growing team of five AE’s.

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Sales Hiring Scale Payment Solutions Payments 313

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Why Localize Incrementally [1.5

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Payment Methods Payment Solutions SaaS Payments Software Review 78

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I But really excited about this interview. Jump to video.

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Scale Sales Payment Methods Merchant Services 144

OpenView Labs

NOVEMBER 30, 2021

And there’s more and more bifurcation between the ‘haves’ – the fast growers – and the ‘have nots’ of SaaS than ever before. The new data reveals a similar picture for private SaaS startups. . The first call with a candidate is no longer an interview; it instead needs to be 100% focused on setting the hook.

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Payment Services Benchmarks SaaS Payments Merchant Services 80

SaaStr

JANUARY 14, 2020

We all know and could name several successful B2C and B2B companies. So we cracked open a basic programming book and we started learning how to write our first lines of software together. Want to see more content like this? Join us at SaaStr Annual 2020. Aaron Skonnard | Co-Founder and CEO @ Pluralsight. FULL TRANSCRIPT BELOW.

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B2B B2C Scale New CTO 132

FastSpring

APRIL 30, 2024

If you’re selling your software, plugin, add-on, or other digital product for a one-time fee, you’re likely thinking about switching to a recurring subscription model. In this episode of Growth Stage, we interview Fred Linfjärd of Planday about his experiences switching from a one-time billing model to subscriptions.

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Subscription Payment Features Payments Payment Solutions 146

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

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Benchmarks Churn Payments SaaS Payments 135

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. Add in-app video tutorials to make the onboarding process smooth. Use gamification to encourage existing customers to engage with your app.

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SaaS Payments Strategy Payment Solutions SaaS 72

FastSpring

JANUARY 8, 2019

They also offer Fulfillment by Amazon, where they handle the fulfillment process for your business at extra cost. A set of subroutine definitions, protocols, and tools for building application software. An API may be used for a web-based system, operating system, computer hardware, or software library. Back office.

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Payment Methods Merchant Services Payment Services Outsourcing Services 64

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. Add in-app video tutorials to make the onboarding process smooth. Use gamification to encourage existing customers to engage with your app.

SaaS Payments 61

SaaS Payments Strategy Payment Solutions SaaS 61

FastSpring

MARCH 27, 2023

It got us thinking: Why is there no purpose-built operating system for corporate learning and development teams, when their jobs are so strategic to the business, and they’re managing massive budgets, but they can’t track things like ROI?” Stream the full interview below or find it wherever you listen to podcasts.

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Payment Solutions Payment Services SaaS Payments VP of Engineering 105

Sales Hacker

SEPTEMBER 10, 2020

We analyzed the data from over 502 B2B sales teams and hosted interviews with dozens of market leaders. more of their time browsing SaaS sites. This could mean training employees to use new software for virtual demonstrations or provide more social media support. Let’s get started. Consumers are spending more than 5.8%

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B2B Sales Payment Methods SaaS Payments 64

SaaStr

AUGUST 9, 2019

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. * What is a good payback period? *

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SaaS Payments Cloud Technical Review Scale 128

FastSpring

APRIL 13, 2023

But they quickly realized the market was too small and that there was a bigger opportunity elsewhere — in wider B2B and B2C commerce. Dopple’s earliest customers are already seeing a 40% increase in conversions, and 71% of their visitors interact with 3D-enabled products. That’s where 3D products were really going to explode.

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Payment Methods Marketing Payments SaaS Payments 136

SaaStr

JUNE 19, 2020

Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. In 2008 he became an angel investor and discovered Zendesk, Clio, FreeAgent – and his love for SaaS. Christoph co-founded Point Nine Capital in 2011.

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Development Team Review Software Review Management SaaS Payments 153

SaaStr

MARCH 13, 2020

Prior to Pipe, Harry co-founded Skurt raising over $11M in the process before being acquired by Fair.com. In Today’s Episode We Discuss: * How Harry made his way from the UK to founding one of Silicon Valley’s hottest SaaS startups with the founding of Pipe. * Harry has also angel invested in the likes of BreathePod and Try.com.

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SaaS Payments Payment Methods Finance Payments 207

Sales Hacker

MARCH 30, 2021

They’ve built a new process of guided selling, which Neil discusses during the show. How Revenue Grid enables smarter selling. Now, without further ado, let’s listen to this interview with Neil Ringers. Revenue Grid, as an app exchange partner, has a lot of credibility in the Salesforce world.

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Scale Payments Technical Advisors Sales Recruiting 103

Chargify

JUNE 27, 2019

Churn is part and parcel of running a SaaS company. Here’s how Joel York from Chaotic Flow defines customer churn: “SaaS churn is the percentage rate at which SaaS customers cancel their recurring revenue subscriptions.”. Stages of SaaS customer lifecycle. Some customers won’t get enough value out of your product.

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Churn Payment Solutions Payment Methods SaaS Payments 77

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million

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Marketplace as a Service Scale Payment Solutions Payment Services 189

Navint

FEBRUARY 20, 2019

Q: Sean, you’ve worked for some of the major software players in the recurring revenue technology space—Zuora, Apttus, and Salesforce. To read more about Sean’s background from this interview, click here.). How do all these experiences prepare you for your new role at Navint? What made you want to be a part of this consultancy?

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Payments Technology Scale Revenue 53

ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? So how do you know what a healthy churn rate is for your SaaS company? Zuora’s 2019 Subscription Economy Index reports average customer churn rates across a number of different industries, ranging from Business Services on the low end (16.2%

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Churn SaaS Payments Payments Payment Methods 55

Intercom, Inc.

OCTOBER 29, 2020

We’ve decided to do something a little bit different this week, and today’s episode won’t be an interview where I interview Des or vice versa, it’s just going to be a conversation between the two of us. Karen: I’d like to welcome you all to this very special episode of Inside Intercom.

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Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

GetUplift

DECEMBER 12, 2021

This guide provides a detailed breakdown of my emotional marketing process. It’s a process that my team and I at GetUplift have used to 10x our clients’ conversion rates. The process for using your research to create social media ads, landing pages, and email sequences that actually convert. So, let’s dive in. Introduction.

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Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

wepay

JANUARY 17, 2018

A key phase for any SaaS or software platform business is when they move beyond the idea, startup and product fit stages of their business to growing successfully. The stages of a SaaS company. The Chargify blog discusses the various stages of SaaS startup growth and takes a stab at codifying them. Grow fast or die slow.

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Payments Payment Solutions Growth Hacking Startup 40

Chart Mogul

SEPTEMBER 19, 2019

SaaS founders and operators need help structuring and understanding the importance of sales basics. It’s a collection of your processes and practices that help you achieve your sales targets and continually improve your sales organization. And now, some on the how and the who : How is sales involved in that process?

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Sales Hiring Scale Sales Recruiting Startup 93

Sales Hacker

MARCH 2, 2020

The New Solution Selling. Strategy and Process. B2B Is Really P2P. Sales Enablement. The Sales Enablement Playbook. Enablement Mastery. Blueprints for a SaaS Sales Organization. The New Solution Selling. This is the update to Mike Bosworth’s early 90’s classic, Solution Selling.

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Scale Sales Hiring Sales Recruiting Payment Methods 141

ProfitWell

MAY 8, 2020

Listen wherever you get podcasts: How is B2B SaaS growth trending over time? ??7 Daily updates of the index can be found in your subscriber newsletter each day, so be sure to check back to see what’s up in the B2B SaaS market—for better informed decisions on market spend, sales forecasting, and growth choices.

Scale 52

Scale Payment Solutions Payments SaaS Payments 52

SaaStr

NOVEMBER 22, 2019

Why does Travis believe that SaaS has upended the economic model but not the engagement model? 285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. What questions must you ask?

Underperforming Technical Team 154

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 154

Intercom, Inc.

NOVEMBER 23, 2022

The process of an acquisition is, more often than not, a black box. Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. And so, yeah, very surreal.

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Acquisition Payments Payment Methods Scale 118

OpenView Labs

MAY 29, 2020

You may need a third party to do these interviews for you so that customers feel like they can be completely open. Maybe they need new products and services, or adjustments to what you’ve been offering. Reduce upfront/adoption costs and offer flexible payment terms. Marketing software is absurdly inexpensive for what it does.)

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Payment Methods Marketing Sales Hiring Advertising 54

Chart Mogul

SEPTEMBER 19, 2019

SaaS founders and operators need help structuring and understanding the importance of sales basics. It’s a collection of your processes and practices that help you achieve your sales targets and continually improve your sales organization. And now, some on the how and the who : How is sales involved in that process?

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. In Today’s Episode We Discuss: * How Eric made his way into the world of startups and SaaS. What were the biggest challenges in the process? * What has changed?

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Sales Hiring Scale SaaS Payments Payment Services 137

Sales Hacker

SEPTEMBER 16, 2019

Inside sales may be used by any sales team, but it’s one of the top sales models in B2B, especially for SaaS and tech. Outside sales is the sales of products and services through in-person, face-to-face interactions. Products that will involve an ongoing commitment, payment, or could affect the future in a large way.

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Sales Hiring Scale Sales Recruiting Payment Methods 81

SmartKarrot

MARCH 8, 2022

Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Amarachi Ogueji. Anita Toth. Annette Franz. Daphne Lopes.

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VP of Engineering Customer Success Scale SaaS Payments 21

SmartKarrot

MAY 29, 2020

Some are even involved in upselling products and services. Suppose you went for an account manager interview in the SaaS Company and the interviewer asks you about your salary expectations. This way, you will let the interviewer know that you are a skillful individual and respect yourself.

Management 10

Management Healthcare SaaS Payments Technical Review 10

SaaStr

JULY 8, 2020

I will tell you how many COs I’ve talked to that say, “I’ll come to SaaStr, but I don’t want my series B or series C VC interviewing me,” which is sort of interesting. We can only process so much change, and I feel like we’ve been through three worlds since early March. The rate of change, right?

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Investment Technical Review Part-Time VPE Development Team Review 155