SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo?

New CTO 255

New CTO Scale Sales Hiring AWS 255

SaaStr

MAY 19, 2019

Xero is one of those SaaS companies most of us have heard of and know is a big success and sort of know about, but, not really ??. What lessons can we learn from this huge Kiwi SMB success, for other founders? ” So even in SMB sales in smaller markets, if you take dominant market share — you can get to $500m+ in ARR!

SMB 219

SMB Customer Lifetime Value AWS Churn 219

Clouded Judgement

MARCH 22, 2024

Subscribe now ARR (Annual Recurring Revenue) vs ERR (Experimental Runrate Revenue) ARR (Annual Recurring Revenue) is one of the most popular SaaS (Non-GAAP) metrics. In it's truest form, ARR is used by pure SaaS business models to describe the aggregate annual value of the entire customer set.

AI 183

AI Revenue Cloud Technical Advisors 183

Clouded Judgement

JUNE 9, 2023

They did call out sequential growth in Confluent Cloud every quarter this year which was a big positive Still seeing elongated deal cycles and less expansion revenue The Bad AWS: Headwinds Getting Worse Their quarter ended in March, but on the earnings call they called out weakening growth in April.

Trends 130

Trends Cloud Azure AWS 130

SaaStr

MARCH 31, 2022

And it’s one of the three large cloud vendors that we all know: Microsoft, AWS, and Google. AWS’s marketplace has seen 1.5 million subscriptions transacted and Google’s marketplace has seen 3X growth in SaaS sales. Like I said, we run 100% of our platform on AWS, so the fit was great.

Scale 203

Scale Marketplace as a Service Cloud SaaS Payments 203

OpenView Labs

FEBRUARY 3, 2022

To find out which of these features are most common, OpenView surveyed over 500 SaaS companies ranging from pre-revenue to $100 million in ARR. Despite disparities in reporting, self-reported data on CAC payback does reveal a clear trend: The fastest growing SaaS companies report a median CAC payback period of only 8 months.

Headcount 73

Headcount SaaS Compensation Acquisition 73

SaaStr

JUNE 3, 2020

It’s 2020 and SaaS buyers are more skeptical and suspicious, more disbelieving, more unconvinced than they were in 2019. The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And what I’d like to talk to you about today is the SaaS Trust crisis we’re seeing.

Software Review 181

Software Review Scale Technical Review SaaS 181

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 100

Cloud Scale AWS Machine Learning 100

SaaStr

JUNE 1, 2021

I’m going to skip by my life story, and how I grew up as a small child in India, and how the dusty streets influenced my take on unit economics, and SaaS subscription models. Let’s assume the probability of success for a SaaS company is roughly one percent, and that formula is true, given some definition of success, right?

Part-Time VPE 224

Part-Time VPE Technical Cofounder CTO Hire New CTO 224

SaaStr

JULY 1, 2020

Patrick Campbell’s got thousands of SaaS companies and pricing and issues. Then, we’ll end of the day with me and Stewart Butterfield and obviously Slack is doing well, but Slack also has a massive SMB base and its challenges. We can save companies $100,000 on their AWS bill. That’s how it all works.

Merchant Services 179

Merchant Services Scale Sales Recruiting Sales 179

Intercom, Inc.

DECEMBER 13, 2018

Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. Because I had a background in SaaS, I had the opportunity to join the team.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

OpenView Labs

MAY 5, 2021

The answer likely depends on your market segmentation, as freemium may ease adoption friction for SMB/mid-market companies. Yes, SaaS is powerful. Yes, SaaS is powerful. Yes, SaaS is pervasive. On-premise (or “cloud-prem”) is still a thing. And yet on-premise deployments are still very common, especially the enterprise.

Business 52

Business SMB Scale DevOps as a Service 52

Casey Accidental

DECEMBER 11, 2023

Let’s look at an example in SaaS. Canva was more of a single player and SMB tool. Companies build a deep understanding of how they achieved product/market fit in the first market, and make as few tweaks as possible to adapt the product/market fit to these adjacent audiences. They needed those new products to work, and they did.

Payments 113

Payments Scale Payment Solutions Technical Review 113

OpenView Labs

AUGUST 5, 2019

On paper, the segmented sales model that many SaaS businesses use seems great – who wouldn’t want to copy the success of Salesforce? Otherwise, you’re assuming an awful lot of risk that can hurt your business and then some later. Many startups blindly follow the segmented model because “that’s the SaaS sales model.”

Sales Hiring 41

Sales Hiring Sales Recruiting Sales AWS 41

Sales Hacker

AUGUST 18, 2023

Lots of SaaS companies have great products, but they don’t position them into a big enough business problem to break through the noise at an enterprise level. Seth Hammac , Global Partnerships & Alliances @ AWS Ok so what CAN you do to set yourself up for success? There are two main challenges that I see; 1.

Scale 67

Scale VP of Engineering Sales Hiring Enterprise 67

SaaStr

AUGUST 26, 2022

I just thought that if there was anybody left at the end of day two that had anything they wanted to talk about, scaling SaaS, fundraising, hiring, anything, and I could be helpful, we could do a little extra Q&A. Now there are 20 or 30 public SaaS companies we can learn from. But the downturn in SaaS, at best, is uneven.

Sales Hiring 209

Sales Hiring Scale Sales Recruiting Scaling 209

SaaStr

JANUARY 28, 2020

And then, we ripped it out and Aaron went and talked to some of the top SaaS companies from today and added the case studies. Maria is one of the top SaaS leaders in marketing, just finished up the CMO Vanna plan, which IPOed. This is the best of times in SaaS, right? We wrote a book together. Aaron : Yeah. Maria : Yeah.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

Sales Hacker

SEPTEMBER 14, 2021

Amy: We’re a SaaS offering and we’ve been around for almost 14 years, building what we think is the best HR software in the world for small and medium businesses. I actually was supposed to go to AWS and he called me and he said, “Hey, I’m going to go work for Paul Allen.” Give us the pitch.

Sales Recruiting 79

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 79

SaaStr

SEPTEMBER 13, 2020

We’ve all seen AWS and what they’ve done with their platform. Everyone knows Shopify for what it is today, but in the earlier days, it really was the best SaaS platform for SMB eCommerce providers. We’re all a little bit woke to the power of debt in SaaS if you do it right. It is staggering.

Sales Hiring 158

Sales Hiring Scale Payments Cloud 158

SaaStr

OCTOBER 25, 2019

In Today’s Episode We Discuss: * How Liat made her way into the world of SaaS and came to be VP of Customer Engagement at one of Silicon Valley’s hottest startups in Airtable. Jason’s interview with Loren: Announcer: You’re listening to SaaStr’s podcast, the best in SaaS content to help you scale up and grow faster.

Sales Hiring 110

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 110

Sales Hacker

OCTOBER 7, 2021

Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). are just as critical as understanding the fundamental SaaS metrics such as LTV/CAC, payback, etc. It took me a long time to admit to myself that I don’t enjoy transactional SMB sales.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Mucker Capital

APRIL 6, 2023

But if you target SMBs or consumers, PLG is a fantastic way, and you have a very large user base to reach out to as well. If you have a very complicated product–for example you sell AWS or you sell Snowflake–those are infrastructure products. Figma made the product SaaS-based. The pricing for SaaS is much more complicated.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

OnStartups

JULY 7, 2021

The strategy behind it, I think, is strong in terms of it gets HubSpot into a thing which is where I think the future of SaaS companies is going to be heading. And then I met Brian in grad school and we both have this kind of shared passion for SMB. It's like, okay, you've got an AWS instance somewhere that's costing you.

Payment Methods 40

Payment Methods Software Review Technical Review Payment Solutions 40

OnStartups

JULY 7, 2021

The strategy behind it, I think, is strong in terms of it gets HubSpot into a thing which is where I think the future of SaaS companies is going to be heading. And then I met Brian in grad school and we both have this kind of shared passion for SMB. It's like, okay, you've got an AWS instance somewhere that's costing you.

Payment Methods 140

Payment Methods Software Review Technical Review Payment Solutions 140