SaaStr

OCTOBER 31, 2019

Bessemer Venture Partners’ Alex Ferrara takes a look at trends and predictions for the cloud industry in 2019. One of the most popular sessions from SaaStr Annual, this presentation will provides an in-depth look at the cloud computing industry across Europe and globally. Want to see more content like this? A few more.

Cloud 100

Cloud Scale AWS Machine Learning 100

CloudGeometry

MARCH 3, 2022

Cost to serve a customer-facing feature is money that comes out of your pocket, and goes straight into the cloud provider’s pocket. When you want to procure more cloud resources faster, cloud providers make it easiest to buy speed, whether or not that pays off for you in the long run. It‘s almost always a function of time.

Well Architected Framework 130

Well Architected Framework VPCs (Virtual Private Cloud) SaaS Cloud 130

SaaStr

NOVEMBER 24, 2021

Salespeople are often compensated at the highest rate when they win brand new business, but that might not be good for revenue expansion and might contribute to churn. So instead, Roberge suggests updating sales comp plans to pay higher for expansion revenue wins over brand new wins.

Sales Hiring 194

Sales Hiring Scale Compensation Sales 194

Blulogix

NOVEMBER 8, 2023

Whether it’s cloud computing resources, software applications, or data storage, usage-based pricing offers adaptability and efficiency. Reduced Churn Customers are more likely to stay with a service that provides them with the exact value they need, no more and no less. Reduced churn is a natural outcome of usage-based pricing.

Technology 52

Technology Pricing Payment Features Subscription 52

ProfitWell

MAY 15, 2020

It seems as though more and more companies are jumping on the cloud bandwagon…and for good reason. If you haven’t transitioned to SaaS yet, I promise moving to a cloud-based computing system sounds more complicated than it actually is. Simply, any company that sells software via a central, cloud-based system can be considered SaaS.

SaaS Payments 75

SaaS Payments Payment Services Payment Solutions Payments 75

ProfitWell

SEPTEMBER 10, 2020

Gartner is estimating that the cloud services industry as a whole will outpace the growth of overall IT services by a factor of three, with SaaS making up $143.7 28% of IT spending will shift to the cloud by 2022. Gartner is also predicting that nearly a third of IT spending will shift to the cloud by that same year.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

Baremetrics

MARCH 30, 2021

It is perfect for any cloud-based business of any size that manages subscriptions through product catalogs and multiple payment methods. Their integration to SF is also quite awful, and most of the time, the data does not appear. Get deep insights into MRR, churn, LTV and more to grow your business. Try Baremetrics Free.

Payment Solutions 105

Payment Solutions Payments Payment Features Payment Methods 105

OpenView Labs

MARCH 4, 2021

The company struggled with poor churn and anemic expansion revenue. Products like Snowflake and Google Cloud Platform take this a step further and even offer $300+ in free usage credits for new developers to test drive their products. Once a customer has churned off the platform, it’s extremely difficult to win them back.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

SaaStr

JUNE 3, 2020

And G2 Gives, we partner with philanthropies, we partner with some of our customers like AWS and Google Cloud, who can then make donations for every review, to thank their customers. They’re scrutinizing their existing status and cloud spend more than ever. And so we will have additional churn challenges across SaaS.

Software Review 181

Software Review Scale Technical Review SaaS 181

Chart Mogul

JUNE 23, 2022

If you think about your DevOps, moving from one cloud infrastructure setup to another is quite a demanding task that requires resources and manpower. You might be hard-pressed by your AWS bill but you’re not going to start replacing the engine to lighten the load mid-flight. — Travis.web1 (@coloradotravis) May 22, 2022.

SaaS 52

SaaS DevOps as a Service Marketplace as a Service Forecasting 52

OpenView Labs

FEBRUARY 11, 2021

For example, when coming to a cloud vendor, deciding to be vendor agnostic at the time of product design ensures you aren’t tied down to AWS, Microsoft Azure, or Google Cloud. It’s logical, therefore, that spoilage is a leading indicator of churn. Look at spoilage as a loan from the customer. It also requires vigilance.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

SmartKarrot

OCTOBER 17, 2022

Role: Customer Success Director Location: Remote, United States Organization: Vonage As a Customer Success Director, you will maintain a portfolio of accounts with low churn, high adoption, and high health scores.

Customer Success 19

Customer Success Scale AWS Cloud 19

Chargify

AUGUST 17, 2020

However, with the introduction of Events-Based Billing by Chargify, this event-based billing model is now available to small and medium-sized businesses, giving them the ability to offer the same pricing models and bill customers just as precisely as Amazon Web Services (AWS) or the popular voice and messaging platform Twilio.

AWS 98

AWS Payment Services SaaS Payments Payments 98

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo?

New CTO 256

New CTO Scale Sales Hiring AWS 256

SaaStr

DECEMBER 14, 2021

When it launched in 2011, Treasure Data’s positioning was a Hadoop-based big data warehouse in the cloud. Commoditization From AWS & Google Cloud. As a result, the logo churn went up, the NRR stopped increasing, and the deal rate decreased as the sales cycle got longer. The Platform: $0 – $5 Million ARR.

Sales Hiring 271

Sales Hiring Data AWS Leadership 271

SaaStr

DECEMBER 13, 2021

We’re currently in the age of the public cloud. Databricks started out in the Cloud; we never provided an on-prem offering, only a SaaS Cloud offering. For us, the SaaS model Amazon Web Services (AWS) offered was an amazing one to look at. Open Source is here to stay—and Open Source + SaaS is the future.

AI 239

AI Enterprise SaaS AWS 239

SmartKarrot

JANUARY 18, 2021

Customer Lifetime Value Increasing customer retention/reducing customer churn Customer account expansion through upsells/cross-sells. E.g. deploying an overlay network on top of public cloud services like AWS, Google cloud or Alibaba cloud. Let’s understand each of the above points in detail.

Customer Lifetime Value 10

Customer Lifetime Value Scale SaaS Acquisition 10

SaaStr

SEPTEMBER 13, 2020

373: Bessemer’s 5th Annual State of the Cloud Report returns for a definitive look at the cloud industry today. We want to take you through the cloud journey over the last several years. Now, the cloud index fell along with it. If you go back to before 2014, what you see is the power of the cloud.

Sales Hiring 158

Sales Hiring Scale Payments Cloud 158

Outseta

AUGUST 23, 2017

Perhaps worst of all, those last few accounts that they had so desperately tried to close would cancel, churning at a much higher rate than the business they closed earlier in the quarter. What would happen is one of the development guys would come to me and say ‘We need more cloud hosting servers, I think we should use these, can we do it?’

Forecasting 52

Forecasting Scale Underperforming Technical Team Technical Review 52

Sales Hacker

AUGUST 18, 2023

Lucas Price , former SVP Sales @ Zipwhip, now Founder/CEO at Yardstick I work with a lot of partners that are trying to make this leap by working with Cloud Platforms or large System Integrators (Deloitte, Accenture). Seth Hammac , Global Partnerships & Alliances @ AWS Ok so what CAN you do to set yourself up for success?

Scale 70

Scale VP of Engineering Sales Hiring Enterprise 70

Chart Mogul

DECEMBER 22, 2021

Cloud destinations (coming soon) — we are in process of adding the ability to export your MRR movements data from ChartMogul onto the cloud. We will support exports to Amazon S3, Microsoft Azure Blob, and Google cloud storage. This year, we also migrated ChartMogul to AWS cloud.

Software Review 52

Software Review Systems Review Payment Features PayPal 52

Sales Hacker

MARCH 10, 2020

Nicole is the VP of Marketing at Tackle.io, a company that helps ISVs sell their software through the cloud marketplaces. She’s the VP of marketing at Tackle.io, a company that helps ISVs sell their software through the cloud marketplaces. Sam Jacobs: Hey everybody, it’s Sam Jacobs. Welcome to the Sales Hacker Podcast.

Sales Hiring 73

Sales Hiring Scale Marketing AWS 73

SaaStr

JUNE 19, 2020

What’s your churn rate? Know your data, know your metrics, know your churn rate, know your revenue growth rate. This is one of the most iconic cloud companies of our lifetimes. I didn’t say their technology is terrible, the audio is awful. So just answer the question. How much money are you raising?

Software Review 168

Software Review Technical Review Sales Hiring Investment 168

SaaStr

APRIL 24, 2020

John Mellor: But then probably the biggest transition was watching Adobe transition into the subscription business model with its Creative Cloud product as it’s known today. And so, you’ve got this tendency to evaluate scenarios in your head, and some of those scenarios are pretty awful. Our CEO, of course, was there.

Scale 215

Scale Leadership Strategy Technology 215

SaaStr

JULY 10, 2020

For most, we’re struggling with the opposite, which is really how do you retain and prepare for inevitable churn. We know about Zoom and we know about Slack and we even know about AWS, but look at these other categories. RingCentral is coming up on $30 billion market cap for doing cloud contact centers. Look at Shopify.

Scale 189

Scale Sales Hiring Pricing Sales Recruiting 189