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Ensuring Intercom’s business continuity during uncertain times

Intercom, Inc.

As the COVID-19 situation continues to impact people, businesses, and communities everywhere, we know it is more important than ever to stay in touch with your customers, and Intercom is committed to helping you stay connected. We have robust plans in place to ensure we continue to deliver the highest levels of technical and business service.

AWS 192
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Best Business Credit Cards

Neil Patel

A business credit card is much more than just a convenient payment method; it’s a way for you to earn rewards and benefits for your company. The best business credit cards offer features like purchase protection, membership rewards, travel insurance, and some even pay you cash. The Top 5 Options For Business Credit Cards.

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How to Win Big by Serving High-Growth Startups with Zendesk’s Head of Startups

SaaStr

ARR, Zendesk today gets 14% of new business from startups. Next, they moved to credits, which are very popular, with AWS and Google Cloud being great examples of companies that are always giving credits out to startups. Those travel so fast from venture teams straight to founders, boards, and other VC funds.

Startup 182
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Tabular: Turning Your Data Swamp into a Data Lakehouse with Apache Iceberg

Clouded Judgement

If you want features in your lakehouse (on top of open source Iceberg) for ingestion, CDC, streaming (file loading, Kafka connect, etc), schema evolution, compaction, optimization, time travel, snapshots, auto-scaling, maintenance (no more writing spark jobs to delete snapshots!), A natural question is “why do we have two tiers?

Data 130
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Are You Ready To Be a Public Company?

Andreessen Horowitz

But as a public company, the reality is that a low or volatile stock price sucks and can hurt your business. Can you accurately forecast your business within +/-10% 4 quarters out—and meet or beat it? You know best what drives your business. This doesn’t mean a company has to wait until they’re profitable to go public.

Travel 115
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How to Categorize Expenses in a SaaS Startup v2.0

Baremetrics

This series attempts to give practical advice to SaaS CEOs and Founders on how to organize and automate their financial backend , giving them freedom to spend time with more value-adding parts of their business like financial planning. Keep an eye on the Type column, and scroll down to see what do you currently have stowed away in there.

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Leveraging AI in SaaS: Current Trends and Future Directions

How To Buy Saas

Most notably, it’s started to help businesses who use cloud-based services operate and deliver their services to their customers more efficiently. How has AI changed SaaS businesses? Most interestingly, we’ll discuss how artificial intelligence has improved the operation of SaaS businesses over the years and what to expect next.