Clouded Judgement

AUGUST 25, 2023

Our modern and intuitive SaaS platform combines our proprietary data and application layers into one vertically-integrated solution with advanced machine learning and artificial intelligence capabilities. Our land-and-expand strategy is designed to align our success with that of our customers.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

SaaStr

MARCH 1, 2024

The number of patents filed in 2021 in Artificial Intelligence was 30x the number published six years earlier. We’re on the cusp of a golden age in AI, and the lesson learned from Cloud was that Cloud sped up the pace of development by a lot. Microsoft Google Meta Each is playing a different strategy.

Generative AI 250

Generative AI Outsourcing Services AI Software Review 250

User Pilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. Marketers are now making AI an integral part of their marketing strategies. This article examines what artificial intelligence in marketing looks like today.

Artificial Intelligence 66

Artificial Intelligence AI Search AI Machine Learning 66

Intercom, Inc.

JULY 25, 2022

In addition, many don’t have the strategies, talent, and culture needed to succeed. Effective customer engagement holds the key to customer retention and loyalty. One of the top benefits of creating engaging, personalized customer experiences is increased customer loyalty and retention, according to 69% of survey respondents.

Technical Review 209

Technical Review Engagement Artificial Intelligence Systems Review 209

User Pilot

MAY 31, 2023

AI and machine learning can help boost customer retention , provide quick responses via chatbots , and drive self-service. Here are a few ways to do this: Using artificial intelligence to answer customers’ questions via natural language processing (NLP), you can speed up customer support.

Artificial Intelligence 83

Artificial Intelligence AI Machine Learning SaaS 83

User Pilot

SEPTEMBER 21, 2023

A customer retention model helps you predict what customers want using data. It helps you generate insights from past user behaviors, and you can use that information to design customer retention strategies that work. Difference between retention models and retention analysis?

Retention 93

Retention Customer Lifetime Value Machine Learning Artificial Intelligence 93

User Pilot

JUNE 19, 2023

What is cohort retention analysis? How do you leverage it to reduce churn and improve your retention rates ? TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. What is cohort retention analysis? Cohort retention analysis heatmap.

Retention 87

Retention Social Media Customer Lifetime Value Acquisition 87

Blulogix

FEBRUARY 20, 2024

This blog post explores how technology underpins successful monetization strategies, transforming the way businesses approach subscription models, pricing, and customer engagement. Data Analytics and AI: Analytics and artificial intelligence are at the heart of understanding customer behavior and preferences.

Payments 52

Payments Payment Services Artificial Intelligence Technology 52

User Pilot

JANUARY 14, 2024

Greater integration of artificial intelligence and machine learning technologies Artificial Intelligence has been a part of the product management landscape for at least a couple of years now. Tuning large-scale LLM models is very different than core product for a news feed.

Artificial Intelligence 84

Artificial Intelligence Trends Technical Review Management 84

Andreessen Horowitz

SEPTEMBER 18, 2023

This piece, Part A, uses Clay Christensen’s Jobs to be Done lens, along with an assessment of viable product wedges and business models, to share what we see as the most promising applications of AI in enterprise healthcare.

Healthcare 138

Healthcare AI Artificial Intelligence Payment Solutions 138

SaaStr

NOVEMBER 15, 2022

The Evolution of Language For SaaS Business. In 2022, founders and investors must be ready to pivot strategy at any moment. The shift to using SaaS metrics as a common language led to a common definition of what a great cloud business should look like. Gross Retention = 90% +. Gross Margin = 70% +. ASP = $30K +.

Metrics 224

Metrics Machine Learning Artificial Intelligence Technical Review 224

SmartKarrot

APRIL 17, 2023

Understanding the basics of AI chatbots An artificial intelligence chatbot is a computer program designed to converse with users through text-based or voice-based interfaces, using Artificial Intelligence (AI) technologies such as Natural Language Processing (NLP) and Machine Learning (ML).

Artificial Intelligence 10

Artificial Intelligence Communication Machine Learning AI 10

User Pilot

MARCH 21, 2024

When done properly, learning how to optimize customer activity cycle can build lasting relationships and drive growth. But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle.

Strategy 99

Strategy Software Review Social Media Engagement 99

User Pilot

MAY 16, 2023

Omnichannel strategies are important to foster strong customer relationships. Leverage predictive customer analytics and machine learning to boost customer retention. As a result, you create a competitive advantage with an intuitive customer experience and drive more conversions and retention.

Trends 96

Trends Engagement Artificial Intelligence Machine Learning 96

User Pilot

FEBRUARY 29, 2024

Constantly meeting customer expectations increases the chances of retention and the longer they stick with you, the more money your business will get from them. Retention tables. Userpilot features retention tables to help monitor retention rates for your users. A retention table in Userpilot. Retention analytics.

Artificial Intelligence 94

Artificial Intelligence Social Media Software Review AI Search 94

User Pilot

APRIL 10, 2024

More importantly, we share 17 engagement strategies to help SaaS companies enhance their CX. Creating an excellent customer experience reduces the strain on the support teams , increases customer satisfaction , retention, and loyalty, and promotes customer advocacy. Let’s get right to it.

Strategy 52

Strategy Customer Lifetime Value AI Artificial Intelligence 52

Totango

FEBRUARY 28, 2024

We have two exceptional products that will continue to receive upgrades and enhancements as we work tirelessly to support your customer-led growth strategies with a unified solution that combines the unique power of both platforms. Today, nothing changes. The revolution is here, and your customers are calling.

Revenue 106

Revenue Scale Artificial Intelligence Outsourced Development 106

Intercom, Inc.

OCTOBER 24, 2018

Our belief in a modern support model will never change, but we’ve spent a lot of time iterating on how best to scale our support. Slow response times and degrade your support experience overall, relying on strategies like no-reply email addresses and endless hold times. Here’s a look at how we have managed it and how you can too.

Scale 178

Scale Customer Support Scaling Strategy 178

User Pilot

NOVEMBER 25, 2023

Looking for a good retention analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Retention 61

Retention Software Review Technical Review Scale 61

User Pilot

FEBRUARY 9, 2023

It can lead to greater customer retention and satisfaction in the long run. TL;DR Predictive customer analytics uses data, statistical algorithms, and machine learning to analyze past customer behavior and predict future actions. It involves using historical data, statistical algorithms, and machine-learning techniques.

Retention 93

Retention Machine Learning Artificial Intelligence Trends 93

Totango

AUGUST 11, 2021

The quality of your customers’ experience impacts satisfaction and retention. We’ll cover strategies for enhancing experience throughout your customer’s lifecycle, with an eye toward increasing retention. Deploy Automation and Artificial Intelligence. Here are 7 digital customer experience best practices.

Artificial Intelligence 117

Artificial Intelligence Payment Services Payments Payment Methods 117

Stax

MAY 30, 2024

For example, you can leverage Artificial Intelligence (AI), machine learning algorithms, and predictive analytics to improve decision-making, efficiency, and user experience for both service providers and customers. That’s why you need to have a robust marketing strategy.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

CustomerSuccessBox

NOVEMBER 17, 2021

We will be discussing all Net Revenue Retention in this blog. What is Net Revenue Retention? But SaaS leaders know the importance of Net Revenue Retention and tracking it. Net revenue retention is the impact your current customer has on your revenue. Calculating Net Revenue Retention. Increasing NRR Accountability.

Retention 52

Retention Revenue Artificial Intelligence Systems Review 52

SmartKarrot

MAY 2, 2023

With that said, we do understand the troubles of trying to decipher the customer’s opinions and that’s where ChatGPT LLM solutions come in! These intelligent tools analyze call sentiment and further provide valuable insights into how your customers/clients perceive your business and its offerings. What is ChatGPT LLM Solutions?

Artificial Intelligence 10

Artificial Intelligence ChatGPT Scale Social Media 10

User Pilot

SEPTEMBER 19, 2023

The result is a decline in the churn rate and an increase in customer retention. In this article, we investigate what it takes to create a churn prediction model and why you must do so. Understanding the churn prediction model A churn prediction model is a machine learning model that predicts whether a customer will likely churn.

Churn 102

Churn Machine Learning Artificial Intelligence Data Analysis 102

User Pilot

MARCH 26, 2024

Businesses can take this data to adapt their marketing campaigns , strategies, or capital allocation toward more effective solutions. Retention tables. Conducting longer-term effectiveness for your users is possible with Userpilot's retention analysis feature. Pricing Google Analytics operates a freemium model of pricing.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Businesses can take this data to adapt their marketing campaigns , strategies, or capital allocation toward more effective solutions. Retention tables. Conducting longer-term effectiveness for your users is possible with Userpilot's retention analysis feature. Pricing Google Analytics operates a freemium model of pricing.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Businesses can take this data to adapt their marketing campaigns , strategies, or capital allocation toward more effective solutions. Retention tables. Conducting longer-term effectiveness for your users is possible with Userpilot's retention analysis feature. Pricing Google Analytics operates a freemium model of pricing.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Businesses can take this data to adapt their marketing campaigns , strategies, or capital allocation toward more effective solutions. Retention tables. Conducting longer-term effectiveness for your users is possible with Userpilot's retention analysis feature. Pricing Google Analytics operates a freemium model of pricing.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Businesses can take this data to adapt their marketing campaigns , strategies, or capital allocation toward more effective solutions. Retention tables. Conducting longer-term effectiveness for your users is possible with Userpilot's retention analysis feature. Pricing Google Analytics operates a freemium model of pricing.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

SaaStr

NOVEMBER 8, 2022

As someone who grew Snowflake by 300% in the previous two years with a 0% turnover, you’ll want to hear his tactical strategies for those in leadership roles. . Most of you are familiar with the customer life cycle, including customer acquisition, onboarding, adoption, cross-selling and upselling, and retention. . Phase 5: Retention .

Underperforming Technical Team 226

Underperforming Technical Team Technical Review Acquisition Company Culture 226

Clouded Judgement

JUNE 30, 2023

Tons of takeaways and exciting product announcements from each, but the one quote that I believe summarizes both conferences perfectly was something Frank Slootman said in his opening keynote: “In order to have an AI strategy, you need a data strategy” I couldn’t agree more with this. ie they need a data strategy.

AI Search 130

AI Search AI Cloud Data 130

User Pilot

MAY 26, 2024

Cohort Analysis : Userpilot’s cohort analysis capabilities allow you to measure user and feature retention over time. By tracking specific groups of users based on shared characteristics or behaviors, you can understand how different cohorts interact with your product and improve retention strategies.

Technical Review 52

Technical Review Artificial Intelligence Software Review SaaS 52

Blulogix

FEBRUARY 27, 2024

It synthesizes the wealth of knowledge shared in our blog series, providing a cohesive, in-depth exploration of agile monetization strategies that are shaping the future of business success.

AI Search 88

AI Search Machine Learning Artificial Intelligence Blockchain 88

SmartKarrot

JUNE 15, 2022

That is why it is essential to pursue the best customer retention strategies. That is where machine learning proves to be a game-changer! That is where machine learning proves to be a game-changer! Learn everything you can, try new approaches, and succeed like never before. Minimizing Effort.

Artificial Intelligence 10

Artificial Intelligence Machine Learning Customer Success AI Search 10

Totango

SEPTEMBER 30, 2022

For example, as the traditional one-and-done handoff of pre- to post-sales gives way to a continuous cycle of managing and optimizing customer journeys to drive retention and growth , it’s crucial for CS and sales teams to collaborate effectively. Creating a single source of truth.

Scale 89

Scale Customer Success Artificial Intelligence Scaling 89

User Pilot

FEBRUARY 25, 2024

Predictive analytics are driving business decisions such as product and marketing strategy. Predictive analytics are guiding strategy-making Predictive analytics is a great way to estimate how users will engage with your product in the future. There’s an increase in the overall user satisfaction and retention of existing customers.

SaaS Payments 98

SaaS Payments Trends Payment Solutions Payment Methods 98