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The AI API : The Twilio Moment for Machine Learning

Tom Tunguz

Training, deploying, & optimizing machine learning models has historically required teams of dedicated researchers, production engineers, data collection & labeling teams. Even fully staffed, teams required years to develop models with reasonably accurate performance. Today, it’s a matter of days or weeks.

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The new dawn of Machine Learning

Intercom, Inc.

GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?” Today, we have an interesting topic to discuss.

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Machine Learning vs. Artificial Intelligence: What’s The Difference? 

SaaS Metrics

Have you ever mixed-up artificial intelligence and machine learning? Artificial intelligence—often called AI—is the big idea. Machine learning, or ML for short, is just one tool inside. Read more The post Machine Learning vs. ML helps computers. You’re not alone.

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The Promise and Pitfalls of Chaining Large Language Models for Email

Tom Tunguz

Over the last few weeks I’ve been experimenting with chaining together large language models. Bad data from the transcription -> inaccurate prompt to the LLM -> incorrect output. Tn machine learning systems, achieving an 80% solution is pretty rapid. I dictate emails & blog posts often.

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How Banks Are Winning with AI and Automated Machine Learning

By leveraging the power of automated machine learning, banks have the potential to make data-driven decisions for products, services, and operations. Read the whitepaper, How Banks Are Winning with AI and Automated Machine Learning, to find out more about how banks are tackling their biggest data science challenges.

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How to Improve Your LLM : Combine Evaluations with Analytics

Tom Tunguz

The future of LLM evaluations resembles software testing more than benchmarks. Real-world testing looks like this , asking LLMs to produce Dad jokes like this zinger : I’m reading a book about gravity & it’s impossible to put down. LLMs are tricky. 1 can be greater than 4. This is called non-determinism.

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10 Ways Customer Data & Machine Learning Can Enhance Customer Experience

User Pilot

Machine learning is a trending topic that has exploded in interest recently. Coupled closely together with Machine Learning is customer data. Combining customer data & machine learning unlocks the power of big data. What is machine learning?

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How Banks Are Winning with AI and Automated Machine Learning

By leveraging the power of automated machine learning, banks have the potential to make data-driven decisions for products, services, and operations. Read the white paper, How Banks Are Winning with AI and Automated Machine Learning, to find out more about how banks are tackling their biggest data science challenges.

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Resilient Machine Learning with MLOps

Today’s economy is under pressure from inflation, rising interest rates, and disruptions in the global supply chain. As a result, many organizations are seeking new ways to overcome challenges — to be agile and rapidly respond to constant change. We do not know what the future holds.

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Intelligent Process Automation: Boosting Bots with AI and Machine Learning

But in order to reap the rewards of Intelligent Process Automation, organizations must first educate themselves and prepare for the adoption of IPA. In Data Robot's new ebook, Intelligent Process Automation: Boosting Bots with AI and Machine Learning, we cover important issues related to IPA, including: What is RPA?

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MLOps 101: The Foundation for Your AI Strategy

Many organizations are dipping their toes into machine learning and artificial intelligence (AI). Download this comprehensive guide to learn: What is MLOps? How can MLOps tools deliver trusted, scalable, and secure infrastructure for machine learning projects? Why do AI-driven organizations need it?

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5 Things a Data Scientist Can Do to Stay Current

With the number of available data science roles increasing by a staggering 650% since 2012, organizations are clearly looking for professionals who have the right combination of computer science, modeling, mathematics, and business skills. Fostering collaboration between DevOps and machine learning operations (MLOps) teams.

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How to Choose an AI Vendor

You know you want to invest in artificial intelligence (AI) and machine learning to take full advantage of the wealth of available data at your fingertips. But rapid change, vendor churn, hype and jargon make it increasingly difficult to choose an AI vendor.

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Trusted AI 102: A Guide to Building Fair and Unbiased AI Systems

The risk of bias in artificial intelligence (AI) has been the source of much concern and debate. How to choose the appropriate fairness and bias metrics to prioritize for your machine learning models. How to successfully navigate the bias versus accuracy trade-off for final model selection and much more.

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Data Science Fails: Building AI You Can Trust

The game-changing potential of artificial intelligence (AI) and machine learning is well-documented. Any organization that is considering adopting AI at their organization must first be willing to trust in AI technology.