User Pilot

OCTOBER 19, 2024

In this article, we explore the concept of customer satisfaction – how to measure it, why it is important for your business, and how you can improve customer satisfaction levels. Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. What is customer satisfaction?

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

SaaStock

JANUARY 25, 2019

Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. Vindi is a PCI-certified online payment platform for recurring billing. The tool supports multi-currency billing and electronic invoicing. Founded : 2011.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Stax

MAY 5, 2025

Through Visa, Mastercard, Apple Pay, or money transfers, the gateway enables more payment options for users and businesses. In this article, we will cover the ins and outs of payment gateways, why it’s wise to integrate one with your app, and how to actually do it. Q: What is a Merchant Account, and what are its types?

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

User Pilot

NOVEMBER 14, 2024

In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. For instance, creating invoices is vital for a small business proprietor but not so much for an accountant.

Strategy 105

Strategy Payment Solutions Customer Lifetime Value Payments 105

Chart Mogul

SEPTEMBER 17, 2020

So that’s why I want to ask you what questions *YOU* have about MRR — share them here and we’ll answer them in the article. Because MRR is based on subscriptions, it has a strong forward-looking element. Example: A customer pays $60 for an annual subscription. MRR stands for Monthly recurring revenue. Sure, it is.

Payments 145

Payments Revenue Payment Features SaaS Payments 145

Stax

MARCH 21, 2024

SaaS services are also used in customer relationship management (CRM), human resources management, analytics, and communication. In this article, we’ll explore the many benefits of SaaS and how to implement SaaS payments. Make sure to implement workflows to handle failed payments and cancellations.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Methods 88

Stax

MARCH 6, 2024

For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. Consider this: Consumers are already conditioned to the subscription model. Learn More What is Recurring Billing?

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

User Pilot

AUGUST 28, 2023

As the number of potential customer communication channels and touchpoints continues to increase, omnichannel communication is a must. In this article, we discuss what omnichannel communication involves, how it can help you deliver seamless experiences, and how to get started implementing it.

Communication 98

Communication Strategy Social Media Underperforming Technical Team 98

SaaStr

NOVEMBER 7, 2023

Yet, Anthropc sends out a detailed list of everything like the core features of appointment scheduling, treatment planning, supply tracking, and billing and invoicing. Let’s say you have a big pool of SDRs and a ton of communications going out. Adam knows nothing about vets or zoos and only a little about SaaS.

Generative AI 293

Generative AI AWS Artificial Intelligence AI 293

Buffer Resources

AUGUST 28, 2023

TikTok has its revamped Creativity Program , YouTube has the YouTube Partner Program , and now, Instagram creators who want to monetize their content directly have the Subscriptions feature. What are subscriptions on Instagram? For example, creator Joy Ofodu created an Instagram subscription to offer exclusive content.

Payment Features 98

Payment Features Payments Subscription Payment Methods 98

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! It also offers tools for managing recurring payments and subscriptions.

Payments 105

Payments Payment Services Payment Methods Payment Solutions 105

User Pilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands.

Communication 98

Communication Onboarding User Experience Retention 98

Intercom, Inc.

APRIL 26, 2022

Perfecting your FAQs and knowledge base articles will instantly increase the value customers get from your site. With Intercom, you can flawlessly communicate with your customers, wherever they may be. We support multi-language live chat, emails, and articles to name but a few – and we’re building on supporting new languages everyday!

Payment Methods 219

Payment Methods Payment Services Payment Solutions Payments 219

Stax

DECEMBER 20, 2023

With the majority of processors relying on negotiations and tacking on hidden costs like exorbitant setup fees, dishonest monthly subscription fees, or unfavorable long-term contracts, it can be hard to know what the best rates really are. Then, look into reviews regarding their turnaround time on support requests.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Features 88

Stax

FEBRUARY 26, 2024

Although it’s not a necessary tool in every small business owner’s arsenal, the contactless virtual terminal is a smart solution for some types of businesses, like those that take payments online or over the phone. But what exactly is a contactless virtual terminal and can your business benefit from adding it to your payment solutions?

Payment Methods 88

Payment Methods Payment Services Merchant Services Payment Solutions 88

Payrix

AUGUST 21, 2024

Payrix: Recognizing that change can be difficult, how did you go about communicating your migration plans to your customers? Salo: When you’re talking about any type of migration, whether it’s software, payments, or anything else, your communication strategy is the key. Get started today.

Payment Solutions 130

Payment Solutions Payments Merchant Services Payment Methods 130

Stax

SEPTEMBER 19, 2024

Billing and invoicing software (e.g., QTC software for task allocation and updates Billing Invoice generation post-order completion. Billing and invoicing software Revenue Recognition Recording incoming revenue per accounting standards (IFRS, GAAP). Stax Bill) Order Management Fulfillment of orders according to agreed terms.

Payment Services 88

Payment Services Payment Solutions Payments Payment Features 88

Neil Patel

JANUARY 26, 2021

Personal touches and direct communication will benefit both you and your customers. Keep Track of Your Small Business’s Invoices and Payments. Every small business needs to manage payments, invoicing, and billing. It’s a simple system that keeps interesting articles you save.

Payment Methods 144

Payment Methods Payment Solutions Payment Services Strategy 144

Intercom, Inc.

MAY 8, 2018

Our Demand Generation team optimizes the website experience for our prospects (which is the bulk of our website traffic), and our Product Marketing team looks after customer communication. So we lead with the Article Search app and a content showcase of our product tour videos. Define your goals.

Payment Solutions 176

Payment Solutions Payment Methods Payments SaaS Payments 176

Baremetrics

MAY 4, 2020

The customers who actively cancel their subscription. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

FastSpring

APRIL 1, 2021

This is especially true for SaaS businesses, where it’s common for customers to either come in through or go through a free trial after an initial engagement method (think ads, news articles, or referrals). 2: Communicate Expectations Clearly Throughout the Trial Period. Basics to communicate about a free trial.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

Stax

MAY 21, 2024

As software and management systems have progressed in the modern age, time-consuming tasks like recurring payments and client management are streamlined through this process. In this article, we will explain the benefits of implementing payment management systems into your software.

Payment Solutions 88

Payment Solutions Payment Services Payments Software Review 88

SaaSOptics

APRIL 14, 2022

SaaS pricing is typically done on a subscription basis where customers pay a recurring monthly or annual fee to use a company’s software. In this article, we’ll be discussing the different SaaS pricing models and why usage-based pricing stands out among the rest. Types of Pricing Models.

Payments 98

Payments Pricing SaaS Payments Payment Services 98

Stax

MARCH 18, 2025

If your SaaS business is facilitating payment collection from within your platform, this article is worth a read to understand and secure your system. Payment tokenization helps safeguard cardholder data, so your users can collect and process payments securely.

Payment Services 88

Payment Services Payment Methods SaaS Payments Merchant Services 88

Intercom, Inc.

JUNE 6, 2018

They come to us looking for a messaging tool that will have a demonstrable impact on their business, not just another communications channel. With the Stripe Subscriptions app , converting trial users into paying ones takes all of 30 seconds. The Stripe Subscriptions app in Intercom’s Messenger is huge win for our sales team.

Scale 179

Scale Payment Methods Payment Solutions Payment Services 179

Stax

MARCH 11, 2025

As a business owner, you must have a clear understanding of how online payments processing works to be able to create a hassle-free checkout process that will keep buyers coming back to your eCommerce store. Talk to sales How Online Payment Processing Works On the surface, online credit card processing happens in seconds.

Payment Methods 88

Payment Methods Payment Services Merchant Services SaaS Payments 88

User Pilot

MAY 30, 2025

Chargezoom , a B2B invoicing platform, struggled to keep up with its ever-increasing customer base. So, for this article, we asked Erin Gordy, the director of customer success, to tell us how her team went from being on the verge of collapsing to preventing churn and increasing account expansion. Email-only communication.

Churn 65

Churn Scale Payment Features Sales Hiring 65

Intercom, Inc.

MARCH 16, 2021

“Keep open lines of communication with every customer-facing team so you can share critical insights that drive business growth” Your support team is in a unique position – you know your customers’ pain points, questions, and desires better than anyone else. Conversations closed by articles. Customer retention.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Totango

DECEMBER 3, 2021

In this article, we’ll explore why customer health scores are so important, the different ways you can evaluate customer health, and how Totango can help you to build a successful customer health journey. . Service Utilization: Is the customer fully using the services/subscriptions they signed up for?

Payment Features 99

Payment Features Forecasting Customer Success Metrics 99

Stax

MAY 30, 2024

The article lists ten top accounting apps that help track and organize financial data efficiently. It’s intentionally created to be very friendly for SMB users, featuring robust invoicing and time tracking features. It helps you with automatically sending invoices, managing your products and services, and sending payment reminders.

Payment Solutions 88

Payment Solutions Payment Methods Payment Services Technical Advisors 88

Scytale

OCTOBER 30, 2024

In this article, we will guide you through everything you need to know about HIPAA compliance tools and help you find the best solution for your business. TigerConnect TigerConnect is a secure messaging platform that’s perfect for healthcare providers looking to improve communication while staying HIPAA-compliant.

Payment Services 52

Payment Services compliance Payment Solutions Payment Methods 52

Incredo

JANUARY 14, 2020

You searched it on Google, found an article on a video software provider’s blog, and clicked on the headline. At the end of the post, you saw a freebie on a similar topic. Say you want to know how videos can help you increase the impact of your social media ads. What just happened is that you entered another SaaS company’s sales funnel.

Sales Funnel 239

Sales Funnel SaaS Sales Social Media 239

Neil Patel

JUNE 23, 2021

However, if you communicate your offer accurately, you can expect a higher ROI. The ‘free invoicing software’ ad above leads to a landing page, only to show that the software has a 30-day free trial. Share links to major media mentions in your ad and pull a relevant quote from the article. Google Ads Copy Strategies.

Strategy 142

Strategy Social Media Advertising Engineering 142

Intercom, Inc.

SEPTEMBER 18, 2019

We know that the target audience reading this article is likely to be business owners looking to grow their companies. We simply set up a live chat marketing message to pop up anytime a blog visitor viewed the “Everything we’ve learned about scaling sales” article or podcast. Market or upsell new product functionality.

Scale 36

Scale Marketing Pricing Engagement 36

Stax

MARCH 26, 2024

That said, these tools are more than just a means to accept payments; they represent a comprehensive solution that integrates sales, inventory management, and customer data into a unified system. This article covers the what, why, and how of online terminals; all a business owner needs to know to dive in and thrive.

Payment Methods 88

Payment Methods Merchant Services Payment Services Payments 88

User Pilot

APRIL 30, 2024

This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. Slack helps to streamline internal communication with channels, direct messaging, and integration capabilities. There are many SaaS products , but knowing that, how do you choose the best?

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104