SaaStr

JANUARY 10, 2020

To date Bob has raised over $15m with Crossbeam from friends of the show including Andy @ Uncork, Matt @ Firstmark, Bill @ First Round and Matt @ Salesforce Ventures, to name a few. Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Loving our podcast content?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Point Nine Land

DECEMBER 12, 2018

The main reason is that your customer acquisition costs are highly front-loaded. While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years.

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

SaaStr

MARCH 8, 2019

We were both in business school, and my aha was I was spending some time at a local venture capital firm helping with them just thinking about how do we grow these companies, saying, “What’s the plan? Increasingly organizations talk about B2D marketing, to developers. Some developer’s tinkering with something.

Scale 107

Scale Sales Hiring Underperforming Technical Team Social Media 107

SaaStr

MAY 31, 2019

How can one prevent their customer support team from being a wall of protection for the product and eng team? Stripe recently announced their 5th office would be… “remote”, so how does Parker feel about the building of remote teams? What are the most important things when establishing your first remote team?

VP of Engineering 132

VP of Engineering Sales Hiring Scale Systems Review 132

Point Nine Land

MARCH 7, 2019

Lemkin recently posted a tweetstorm about his observation that most startups are bad at finance. If there’s a trade-off between hiring a CFO and, say, a marketing leader or 1–2 developers, most founders will understandably go for the latter. Like, all of them. So, when is the right time to hire a CFO? Some time around the $0.5–1.5

Sales Hiring 72

Sales Hiring Outsourcing Services Payment Services Finance 72

Outseta

AUGUST 23, 2017

You can’t have a top down budget created by an executive team and approved by the board, while also having self managed teams that are empowered to make decisions by sensing and responding to what the market and the business is telling them. The executive team needed this plan to drive alignment.

Forecasting 52

Forecasting Scale Underperforming Technical Team Technical Review 52

Sales Hacker

DECEMBER 1, 2020

If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. Learn how modern sales teams win deals now at 6sense.com/saleshacker. It’s a bad look, it’s a bad way to end your relationship. And a lot of that early founding team came from ExactTarget lineage.

VP of Engineering 63

VP of Engineering Branding Scale Marketing 63

SaaStr

AUGUST 19, 2022

And also on the side, doing a strategy of pure, just changing our ICP and fully picking it and making it super narrow and super focused, and having 25% of the team doing that. And 75% of the team continuing business as usual. When do you recommend to diversify the distribution channels or the customer acquisition channels for a SaaS?

Scale 215

Scale Sales Hiring Scaling VP of Engineering 215

SaaStr

MARCH 8, 2019

We were both in business school, and my aha was I was spending some time at a local venture capital firm helping with them just thinking about how do we grow these companies, saying, “What’s the plan? Increasingly organizations talk about B2D marketing, to developers. Some developer’s tinkering with something.

Scale 48

Scale Sales Hiring Underperforming Technical Team Social Media 48

Sales Hacker

OCTOBER 13, 2020

Managing a technical team as a non-technical person [24:13]. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement alive and keep your team doing what they do best, which is winning. RELATED: How To Build A Data Drive Sales Team. Ideas Ryan finds transformative [29:33].

Marketplace as a Service 94

Marketplace as a Service CTO Hire Sales Recruiting Data 94

SaaStr

FEBRUARY 26, 2019

Join Qualtrics Co-Founder and CEO alongside SaaStr Founder and CEO Jason Lemkin as Ryan reflects on the survey software maker’s acquisition by SAP this year. Ryan Smith: The backstory here is we turned down an acquisition offer for $500 million in 2012. And the team deck doesn’t say who the CEO is? Ryan Smith: No.

Acquisition 128

Acquisition Sales Recruiting Scale Sales Hiring 128

ProfitWell

DECEMBER 3, 2019

Do you gun straight for the glamour (and pressure) of venture capital investment? What about a venture capitalist who might be sympathetic to your mission? Going into the pursuit of funding without a plan can lead you nowhere—or, even worse, leave you saddled with a funding plan that’s bad for you and your business.

Venture Capital 56

Venture Capital Scale SaaS Benchmarks 56

ChurnZero

APRIL 27, 2021

million round of financing led by Grotech Ventures in 2017. Grotech Ventures is a team committed to helping creative and driven entrepreneurs build technology companies that last. A: Very few of our early-stage investments have a Customer Success team at the time we invest. Let’s hear what they each had to say. .

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

Outseta

JANUARY 20, 2020

I was managing a team of 15 and the company had grown to about 140 employees. They were clearly property management and software development, and as someone that was hired to accelerate Buildium’s growth I immediately saw countless opportunities to grow the company by moving into new markets. We mostly succeeded. I’m proud of all that.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

FEBRUARY 21, 2020

Prior to its July 2002 acquisition by Novell, SilverStream was a public company that had reached a revenue run rate in excess of $100M, with approximately 800 employees and offices in more than 20 countries around the world. How does David think about scaling sales teams? Do you need business development reps?

Scale 190

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 190

SaaStr

NOVEMBER 21, 2019

Pietro Bezza | Managing Partner @ Connect Ventures. Ophelia Brown | Founder, Partner @ Blossom Capital. Emilie Maret | Fellowship Team @ The Family. Evgenia Plotnikova | Principal @ Dawn Capital. Christina Fonseca | Venture Partner @ Indico Partners (moderator). I’m the founder of Blossom Capital.

New CTO 147

New CTO Sales Hiring B2C CTO Hire 147

Kellblog

NOVEMBER 9, 2019

First, from a career development perspective, how one should manage the presence of such badges on your resume. Consider ServiceMax who, roughly speaking, was left at the altar by Salesforce with a product built on the Salesforce platform and business plan most thought predicated on an acquisition by Salesforce. ”). [5]

Management 77

Management Underperforming Technical Team Scale Startup 77

ProfitWell

DECEMBER 4, 2019

An existing SaaS customer spends more, on average, than a new customer, and are more than seven times more likely to churn (leave your business) to go to a competitor because of poor customer service than they are for a better product. Chorus is a leading conversation intelligence platform for sales teams. Consistent updates.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

SaaSOptics

AUGUST 16, 2018

He’s experienced in leading multiple B2B software companies from startup through acquisition. Brian, why don’t you give a quick little overview of Bigfoot Capital? The problem these companies generally face is they’re sitting in a gap in the capital market. Tim McCormick: 00:06:56 .

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

He’s experienced in leading multiple B2B software companies from startup through acquisition. Brian, why don’t you give a quick little overview of Bigfoot Capital? The problem these companies generally face is they’re sitting in a gap in the capital market. Tim McCormick: 00:06:56 .

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

He’s experienced in leading multiple B2B software companies from startup through acquisition. Brian, why don’t you give a quick little overview of Bigfoot Capital? The problem these companies generally face is they’re sitting in a gap in the capital market. Tim McCormick: 00:06:56.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaStr

AUGUST 20, 2019

In this session, Anna and Sameer will highlight SendGrid’s journey from growth stage through acquisition and why focusing on people and culture is mission critical to success as a company goes through the scaling process. I’m Sameer Dholakia, CEO of now Twilio SendGrid as of Friday after our completed acquisition.

Scale 132

Scale Acquisition Scaling Sales Hiring 132

Intercom, Inc.

JULY 23, 2020

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. billion in 2015. How will you stand out from the pack?

Technical Review 199

Technical Review Payment Methods Payment Solutions Development Team Review 199

The SaaS Garage

MARCH 12, 2020

A few days ago I had lunch with some friends, all of them softare and Venture Capital veterans, who I all know from the early days of the 21st century. And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept.

Underperforming Technical Team 94

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 94

The SaaS Garage

MARCH 12, 2020

A few days ago I had lunch with some friends, all of them softare and Venture Capital veterans, who I all know from the early days of the 21st century. And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept.

Underperforming Technical Team 52

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 52

Sixteen Ventures

DECEMBER 31, 2019

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development. Customer Acquisition. Stretch vs. Bad-Fit Customers. The Cost of Bad Fit Customers: The $1.2M

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136