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PLG for Enterprise: Best Practices for Scalable Business Growth

User Pilot

Unlike sales-led businesses, a product-led growth company relies on product virality to drive customer acquisition and frictionless experiences that enable users to realize the product value. As enterprise products tend to be complex, their value may be difficult to experience through free trials or freemium.

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SaaS Conversion Funnel: How to Track & Drive Growth

User Pilot

TL;DR The SaaS conversion funnel is a visual representation of your ideal customer journey from awareness to product adoption and revenue expansion. It differs from the SaaS sales funnel which ends when a user makes their first purchase, or the SaaS marketing funnel which ends with brand advocacy.

SaaS 84
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What is Customer Acquisition Cost? A detailed guide

CustomerSuccessBox

Customer Acquisition Cost (CAC) can be calculated by dividing all the Marketing and Sales costs required to acquire a new customer within a specific time. An average SaaS business spends 92% of their first-year revenue on customer acquisition. How To Calculate Customer Acquisition Cost.

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The Growth Marketer Role in SaaS: All You Need to Know

User Pilot

TL;DR Growth marketing focuses on enhancing customer lifetime value and retention through continuous experimentation and optimization. In contrast, traditional marketing managers primarily concentrate on classic marketing campaigns for customer acquisition. This article will help answer that exact question.

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Marketing Funnel Analysis: Step-By-Step Guide (+Best Tools)

User Pilot

What is marketing funnel analysis? How is it different from sales funnel analysis? TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond. Why is conducting marketing funnel analysis important?

Marketing 102
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Closed-Loop Analytics for SaaS: How to Bridge the Data Gap

User Pilot

Marketing teams may look at Google Analytics while your sales team will likely check their CRM platform. Closed-loop marketing can lower your customer acquisition cost, improve the user experience, increase conversion rates , and shorten the sales cycle. Lead becomes a customer, and the original source is credited.

Data 97
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14 Essential Product Health Metrics to Track in SaaS

User Pilot

Tracking these metrics helps you gain growth insights, track user engagement , and measure customer satisfaction. Customer acquisition cost estimates the cost of acquiring a new customer to optimize customer marketing efforts. Lifetime value determines revenue potential from each customer.

Metrics 91