Sales Hacker

MARCH 1, 2024

This allows brands to be more intentional about messaging to make sure it aligns with their product and company values, and provides real value to an audience. Because they’ve already established their brand, audience, and distribution , launching a product to their supporters garners immediate sales.

VP of Engineering 72

VP of Engineering Scale SaaS AI Search 72

SaaStr

JUNE 7, 2021

As we gear up for SaaStr Annual 2021 in the SF Bay Area , we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. And if you haven’t heard: SaaStr Annual will be back in 2021 in SF Bay Area , better than ever! How do you pull that off in the early days?

Sales Hiring 331

Sales Hiring Underperforming Technical Team SaaS Headcount 331

Intercom, Inc.

NOVEMBER 30, 2022

If you are a B2B SaaS company, 2021 saw your valuation increase massively, which probably saw your bank balance increase, and the exact same was true for your current customers. Our NRR correlates perfectly with their PM headcount growth. Due diligence took the form of “I’m sure someone else already looked at this”.

Engineering 151

Engineering Scale Business Sales Hiring 151

CustomerSuccessBox

DECEMBER 3, 2021

You may find yourself protecting your headcount, rooting for investments you want in tech, and giving suggestions for new product features. Additional Read : Customer Success statistics for 2021. Customer Success Manager headcount and performance. Also, the CFO might be worried about the ‘increase in headcount’ investment.

Customer Success 52

Customer Success Data Technical Review Headcount 52

Intercom, Inc.

AUGUST 24, 2021

But according to a commissioned study by Forrester Consulting on behalf of Intercom from April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , only 43% of support leaders believe that they can deliver personalized support experiences with their current tech stack. Scaling without sacrificing satisfaction.

Scale 129

Scale Customer Support Scaling Headcount 129

OPEXEngine

OCTOBER 6, 2022

Enhanced service with tailored benchmark models for go-to-market, cost management, and headcount analytics. It is the beginning of a series of developments that further OPEXEngine’s mission to integrate performance benchmarking for the leading technology brands that rely on best-in-class intelligence to inform their strategy and investments.

Technical Review 40

Technical Review Development Team Review Benchmarks Headcount 40

Unbounce

MAY 16, 2023

AI chatbots are totally changing the way folks interact with brands online. Analyze brand sentiment. This information can give you a deeper understanding of your audience and inform ways you might improve the perception of your brand. AI can also create images and videos, helping you pump out a steady stream of new content.

Social Media 52

Social Media AI Artificial Intelligence Headcount 52

SaaStr

MARCH 22, 2022

According to author Dan Schawbel, in 2021, 70% of job seekers said they want to work for a company that demonstrates a commitment to diversity and inclusion. If you only have one or two headcount to add to your team this year, it’s going to be really hard to make significant improvement in this area. It ties back a lot to brand.

Sales Hiring 211

Sales Hiring Sales Recruiting Scale Sales 211

Sales Hacker

SEPTEMBER 2, 2023

So there are many areas of opportunity, but not everything branded with AI is worth a look. We’ve put ourselves in a prime position to invest in AI infrastructure, Enterprise AI, and Vertical AI companies and we have been since our inception in 2021. You still need a moat and a real, scalable market opportunity.

AI 80

AI Revenue Scale ChatGPT 80

SmartKarrot

DECEMBER 18, 2020

So, to stay ahead of the curve, it is worth having a look at the latest trends in customer service that are going to hit the road in the year 2021. 3 Proactive customer engagement is going to be the top priority for the year 2021. Customer service technology trends have shown that year 2021 would bring more investment into this. #5

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

DECEMBER 18, 2020

So, to stay ahead of the curve, it is worth having a look at the latest trends in customer service that are going to hit the road in the year 2021. 3 Proactive customer engagement is going to be the top priority for the year 2021. Customer service technology trends have shown that year 2021 would bring more investment into this. #5

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

Sales Hacker

JUNE 16, 2022

Even if you don’t control the headcount and even if layoffs come later, help them find a new role. 2021 and 2022 Salesforce Sales Leader to Follow; founder, consultant, author. Building a personal brand on LinkedIn, Twitter and YouTube has never been more important. Make them feel safe. Richard Harris. rharris415.

Scale 92

Scale Sales Hiring Sales Headcount 92

Kellblog

JANUARY 2, 2024

PE software acquisitions were at roughly pre-pandemic levels in the first three quarters of 2023, though still well below 2021 and 2022 highs. I bought my copy in December, 2022 so to me it was a brand-new book, but it had been released seven months earlier and had already won recognition from the FT, Forbes, and The Globe & Mail.

AI Search 108

AI Search Technical Review Technical Advisors ChatGPT 108