article thumbnail

Why Founder-Led Sales Breaks Earlier Than You Think

SaaStr

Founder-led sales generally stops scaling around $1m-$2m ARR. A sign to hire a real sales leader. Over the years at SaaStr we’ve talked a lot about hiring a great VP of Sales, when it works, when it does, and how it moves the needle. To stick with founder-led sales longer than most folks do, i.e. past $1.5m-$2m ARR or so.

article thumbnail

SaaStr is Turning 10! How a Blog Turned into A Global SaaS Community for 250,000+

SaaStr

This led to our first meet-ups in 2013 and 2014, the first SaaStr Annual in 2015 , the industry’s leading podcast in 2016, the first SaaS founder coworking space in 2017, and SaaStr Pro , the first learning management system for SaaS founders in 2018. Founders were able to recruit on-site. VCs were able to meet with Founders.

Scale 272
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Things That Are Different As A More Experienced Entrepreneur

SaaStr

” now we have a strong team, enough revenues to start taking things more seriously, and a global (if accidental) footprint. Still, an overall deep-dive on lessons learned the second and third time around: Not Easier : Recruiting – Not Easier. Sales — Not Easier. I know how sales works much, much better.

article thumbnail

My Top 10 Year One SaaS Mistakes. Save Yourself Some Pain & Just Don’t Make Them Yourself.

SaaStr

Not Hiring 2-3 Sales Reps to Start. More on that here: When You Hire Your First Sales Rep — Just Make Sure You Hire Two. I should have invested a little more in sales reps, more quickly, one we had some initial traction (see above). But I couldn’t see it, because we came up about 50% short on our revenue plan.

article thumbnail

The 6 Things The Old Me Would Tell The Young Me

SaaStr

I did a version of this Old Me-Young Me post in 2018. You will be able to do a secondary sale of some of your shares if you continue to do well. But even if they do, as long as your customers remain happy, your revenue base will still compound. 120%+ net revenue retention at $10m ARR with happy customers will drive you there.

article thumbnail

Meet your first wave speakers for Customer Success Summit 2018

Totango

Our world-class speaker lineup for 2018 Customer Success Summit will share the impressive business results that customer success best practices should deliver. Manager, Partner & Customer Experience. Dante is the Manager of Partner & Customer Experience at Google Cloud. Dante Otero. Christopher McNamara.

article thumbnail

Intercom tour: Meet the Sydney office

Intercom, Inc.

In 2018, it became clear we needed to scale, and fast – our APAC customer base had increased more than 900%, and about 10 to 12% of the company’s revenue was already there. Liam: Samira Alamudi is a Sales Development Manager in our Sydney office as part of the Asia Pacific or APAC team. Offices come later.