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Four digital customer success trends to watch in 2025

ChurnZero

While those consumer innovations may still be a few years away, 2025 is sure to be a year of creativity and change in the B2B technology space, particularly in customer success (CS). I, for one, cant wait to see what creativity and technology combined come up with in that regard. But dont let this comparison discourage you.

Trends 52
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CRO Confidential: Moving Beyond Traditional Sales, Clay CEO & Co-Founder Kareem Amin on the Future of AI-Driven Growth

SaaStr

They’ve achieved this due to the systems they’ve set up and the profiles they’ve hired for. The idea for Clay came from the goal of giving the power of programming to more Go-To-Market leaders rather than more technical founders or engineers. So let’s dive in. They’re a creative approach to GTM.

AI Search 274
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GTM 146: The Future of Search, AI, and Digital Presence with Mike Walrath, CEO of Yext

Sales Hacker

in July 2007. 00:04:00] But that changed when we sold right media to Yahoo in 2007. And so I kind of had to bone up on the history of, what had gone on between, call it the late nineties and 2007 in the search space, we’re in a moment there in 2008, 2009 where we’re just getting our. At Yahoo!, But they took over.

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Thanks to Cumul.io, Hook, Jiminny, Leaseweb,and Zendesk for Sponsoring SaaStr Europa 2023!

SaaStr

Services include Public Cloud, Private Cloud, Hybrid Hosting, Colocation, Content Delivery Network, Cyber Security Services, and Dedicated Servers supported by exceptional customer service and technical support. Zendesk products are built with love to be loved.

Scale 261
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SaaStr’s Podcast “Best Of Guide” Our Top 10 Podcasts of All Time

SaaStr

David’s successful exits as an investor at Matrix include HubSpot, JBoss, AppIQ, Tabblo, Netezza, Diligent Technologies, CloudSwitch, TribeHR, GrabCAD, OpenSpan, and Enservio. We often have VPs of Sales from tech titans on the show but who trains those VPs and sales reps to be the best in the world at sales? Episode No.

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How to Build a Product Customers Love and Drive Nearly $1B in Revenue Along the Way with Klaviyo CEO Andrew Bialecki

SaaStr

The friend wasn’t very technical and asked Andrew to help him. So Andrew and his co-founder set a goal to get 10-20 raving fans to show that data and those reviews to Shopify to get them to stop and take a look. When Klaviyo started during the post-2007-2008 recession hangover, it was a great time to build.

Revenue 307
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Even More of SaaStr’s Most Respected Leaders Unveiled!

SaaStr

He rises to number ten on our list due to the high session average and initial bookmarks by our attendees. Nick Mehta’s tenure in tech began as co-founder and VP of marketing for Chipshot.com which he founded in 1998. Mikkel later founded Zendesk in 2007 while living in Copenhagen, Denmark.