Sales Hacker

JULY 8, 2019

This week on the Sales Hacker podcast, we speak with Kim Rose , VP of Customer Success at Buildium. Kim is a successful executive who spent 8 years out of the workforce. She’s walking us through how to render long-term success in the workforce and add customer value in your career. How’d she do it?

Customer Success 58

Customer Success Scale Fractional VPE Part-Time VPE 58

ChurnZero

DECEMBER 17, 2018

ChurnZero the real-time Customer Success platform announced that it has joined HubSpot as a Connect Beta Integrator. HubSpot, a leading growth platform, works with Connect integrators to help grow their business through listing and marketing and distribution resources to increase shared customers. About HubSpot.

Venture Capital 53

Venture Capital Subscription Payment Features Churn 53

SaaStr

MARCH 20, 2020

How does Rachel see marketing move ever close to the function of customer success today? What is the optimal way for customer success and marketing to work together? * How does Rachel think about the importance of getting in front of your customers? And this was right around the time of 2006 to seven.

SMB 180

SMB Scale Startup Marketplace as a Service 180

Intercom, Inc.

JULY 11, 2019

We coined the term way back in 2006 when we founded the company, and a lot of our story, historically speaking, has been around marketing. We really popularized content marketing and how to generate traffic and leads and turn that into customers. There’s some fundamental change in the business process.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

SmartKarrot

SEPTEMBER 24, 2021

It was establishes in the year 2006 and helps to deliver complete automation of the online sales management & optimization process through highly efficient in-house tools. You might also like: Enterprise Customer Success Software: 10 Must-Have Features – Getting customer success software? PayPro Global.

Payments 10

Payments Payment Solutions Payment Features SaaS Payments 10

SaaStr

NOVEMBER 22, 2019

I had the good fortune, my first SaaS experience was at the Mothership Salesforce in 2006, prior to even the word cloud being thrown around. All of these muscles that I had built from my time running customer facing teams in B2B SaaS, you can apply that to the world of Venture. And that was really the fork in the road for me.

Underperforming Technical Team 159

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 159

SaaStr

NOVEMBER 19, 2019

The WebPT store starts in 2006. We started building in 2006. I think sometimes when you can’t actually find a solution for something, it does take a little bit of initiative to just go out and build it yourself. That’s exactly what we did. Heidi Jannenga: As I mentioned before, we were boot strapped.

Scale 169

Scale SMB VP of Engineering Leadership 169

FastSpring

APRIL 1, 2021

Cancellation: How do customers cancel their trial or paid version? Can they do it on their own, or do they need to contact customer success? It may be hard to embrace automation for this critical moment, but automation tools can help with the tedious, difficult, or timely parts of the customer success workflow.

Payment Solutions 98

Payment Solutions SaaS Payments Payment Methods Strategy 98

SaaSHolic

FEBRUARY 23, 2022

Brian Halligan Brian is the founder and CEO of HubSpot , a super hot startup founded in 2006 in Boston that went public in 2014 — leading the marketing automation market worldwide. Expert on customer success, retention and growth, he’s the founder of Sixteen Ventures. Both Byron and BVP are very active on twitter.

Venture Capital 52

Venture Capital SaaS Social Media Startup 52

SaaSHolic

FEBRUARY 6, 2023

Brian Halligan Brian is the founder and CEO of HubSpot , a super hot startup founded in 2006 in Boston that went public in 2014 — leading the marketing automation market worldwide. Expert on customer success, retention and growth, he’s the founder of Sixteen Ventures. Both Byron and BVP are very active on twitter.

Venture Capital 52

Venture Capital SaaS Social Media Startup 52

Sales Hacker

MAY 20, 2019

I saw an opportunity to do the work that I love, which is building teams, scaling teams from demand generation through customer success. Most sales organizations build their sales development playbook based off of predictable revenue, which is a process that ended in 2006. I realize now how fortunate I was.

Scale 62

Scale Scaling Outsourcing Services Outsourced Development 62

Chart Mogul

NOVEMBER 20, 2020

You can create a robust feedback collection strategy and deploy the best industry practices so your brand is in a better position to understand customers and deliver inclusive, high-performing, and reliable customer experiences across your websites and apps.

Underperforming Technical Team 52

Underperforming Technical Team Software Review Technical Review Branding 52

Chart Mogul

NOVEMBER 20, 2020

You can create a robust feedback collection strategy and deploy the best industry practices so your brand is in a better position to understand customers and deliver inclusive, high-performing, and reliable customer experiences across your websites and apps.

Underperforming Technical Team 52

Underperforming Technical Team Software Review Technical Review Branding 52

Sales Hacker

MAY 20, 2019

I saw an opportunity to do the work that I love, which is building teams, scaling teams from demand generation through customer success. Most sales organizations build their sales development playbook based off of predictable revenue, which is a process that ended in 2006. I realize now how fortunate I was.

Scale 49

Scale Scaling Outsourcing Services Outsourced Development 49

SmartKarrot

FEBRUARY 4, 2022

The services include customer engagement , immersive virtualization technologies, analytics, and blockchain. Founded in: 2006. Founded in: 2006. Founded in: 2006. To understand how SmartKarrot can helps SaaS companies keep and grow loyal customers, Request a Demo. AWS offers cloud services to businesses.

Marketplace as a Service 10

Marketplace as a Service SaaS AWS Cybersecurity 10

SmartKarrot

JANUARY 18, 2022

Found by Chandra Mohan Grover in 2006, IBSFintech is a SaaS company that offers financial solutions for managing corporate trade finance and Forex treasury. To understand how SmartKarrot can helps SaaS companies keep and grow loyal customers, Request a Demo. IBSFintech.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

InsightSquared

NOVEMBER 12, 2019

Since the term was coined around 2006, Sales Enablement has won the prize for the most often discussed and most commonly misunderstood topic in Sales Operations. These firms are finding great promises in combining Sales Operations with the upstream Marketing Operations and the downstream Customer Success teams.

Sales 10

Sales Technical Review Systems Review Sales Enablement 10

Sales Hacker

OCTOBER 21, 2019

I feel like I’ve been in and around sales since I was a kid, but my first real ”sales” job was while I was in college, back in 2006. I actually started my SaaS life in customer success, where the focus is 100% on the customer. This was because of the trust we had cultivated with our customers. . It was fun.

Sales Recruiting 90

Sales Recruiting Scale Sales Hiring VP of Engineering 90

Sales Hacker

JULY 21, 2020

I was, I think, employee 19 at this company, so this is about 2006. I had grown to be the head of sales and customer success. Struggling just for the sake of struggling has nothing to do with success. Customer success is harder than you think. The truly successful person has control over their time.

Outsourcing Services 72

Outsourcing Services Scale Outsourced Development Technical Review 72

SmartKarrot

JANUARY 28, 2022

Founded in: 2006. monday.com is a SaaS platform that enables its users to build customized applications. The company builds a product discovery platform that intends to change the way customers navigate websites and discover and shop products online. Founded in: 2006. Founder/CEO: Yoav Izhar-Prato. monday.com.

SaaS Payments 10

SaaS Payments Payment Solutions Payment Methods Payment Services 10