User Pilot

JANUARY 31, 2023

Ask for customer feedback and act on it There’s no such thing as bad feedback. That doesn’t mean they all need to land with your support team. Appcues- best for mobile customer activation Appcues is another no-code user onboarding platform that helps non-technical teams track and analyze product usage.

Strategy 98

Strategy SaaS Software Review Onboarding 98

Valuize Consulting

DECEMBER 13, 2021

As Customer Success as a discipline has grown, it has also developed an accompaniment of misconceptions and myths, generating a lot of confusion about how to do it right and scale successfully. Due to this quota-less engagement model, many internal organizations view Customer Success as akin to “expensive customer support.”

Customer Success 52

Customer Success Scale Technical Review Underperforming Technical Team 52

Chart Mogul

SEPTEMBER 15, 2023

You can think of Horizontal SaaS as broad-based tech that is industry agnostic; a sales person at a Cybersecurity company can use HubSpot the same way a sales person at a Health Supplements company might use it. You might want to review the 101 section above before diving in. Keep an eye out as we will be making regular updates.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

User Pilot

MAY 8, 2023

TL;DR Chameleon is a digital adoption platform with a difference: while the other tools discussed are mostly no-code, Chameleon will require some developer involvement. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience. So let’s dive right in!

Software Review 52

Software Review Underperforming Technical Team SaaS Technical Review 52

User Pilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Blue ocean strategy is especially relevant today as many industries are seeing declining profits and growth due to commoditization and saturation. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete.

Strategy 52

Strategy Technical Review Business Innovation 52

User Pilot

MARCH 15, 2023

To help you make a confident decision, we’ll compare each tool’s features, strengths and weaknesses, reviews, and pricing. Using a tool for interactive user guides is essential as it reduces dependency on developers and enables you to trigger user guides contextually. Let’s dive in.

Software Review 52

Software Review Underperforming Technical Team Onboarding Outsourced Development 52

User Pilot

MAY 17, 2024

There are multiple reviews on websites like G2 citing slow resolution times, high success manager turnover, and an overall lack of technical assistance from the Whatfix team. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Software Review 52

Software Review Technical Review SaaS Onboarding 52

User Pilot

MAY 18, 2023

While review sites offer some insights, they often lack in-depth comparisons. Their technology is excellent for using targeted feature adoption flows to quickly familiarize new employees with internal capabilities. Personalize the surveys as you wish (you will need help from a developer or may require CSS skills).

Software Review 52

Software Review Technical Review SaaS Systems Review 52

User Pilot

MAY 5, 2023

Selecting the appropriate product growth platform for your SaaS can be a genuine challenge, and relying solely on review sites may not always be sufficient. TL;DR Chameleon is a digital adoption platform with a difference: while the other tools discussed are mostly no-code, Chameleon will require some developer involvement.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

JUNE 27, 2023

Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. It helps product teams create personalized user experiences through product tours, onboarding checklists, and feature announcements.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

MAY 30, 2023

We compare each tool’s features, use cases, pricing, and pros and cons – going beyond what you typically find on review sites. Chameleon dashboard Chameleon is a digital adoption platform with a difference: while the other tools discussed are mostly no-code, Chameleon will require some developer involvement.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

MAY 8, 2023

We know that review sites aren’t always super-helpful. TL;DR Chameleon is a digital adoption platform with a difference: while the other tools discussed are mostly no-code, Chameleon will require some developer involvement. Personalize the surveys as you wish (you will need help from a developer or may require CSS skills).

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

MARCH 1, 2023

There are so many options on review sites that it’s difficult to pick just one. First, it isn’t truly a no-code tool: you will either need CSS knowledge or a developer’s help to customize the surveys created with it. It helps keep teams aligned with the shared feature-planning guide. Cons of Pendo?

Software Review 52

Software Review Underperforming Technical Team Onboarding Technical Review 52

User Pilot

JUNE 27, 2023

We understand that choosing the right platform can be challenging, and traditional review sites may not provide sufficient information. It helps product teams create personalized user experiences through product tours, onboarding checklists, and feature announcements. What is Usetiful best for?

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Uncover weak spots of your product and bottlenecks that disturb the customer journey. There are several reasons why you may need one: Collecting customer feedback should be a standard procedure for any product team.

Software Review 52

Software Review Onboarding Underperforming Technical Team Technical Review 52

User Pilot

MARCH 20, 2023

It’s important to use a tool for creating interactive user guides because it reduces reliance on developers and allows you to trigger guides contextually. However, it’s not entirely no code, and some developer assistance may be required. Userlane is a no-code tool that enables users to create interactive user guides.

Software Review 52

Software Review Onboarding Underperforming Technical Team Scale 52

User Pilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Uncover weak spots of your product and bottlenecks that disturb the customer journey. There are several reasons why you may need one: Collecting customer feedback should be a standard procedure for any product team.

Software Review 52

Software Review Onboarding Underperforming Technical Team Pricing 52

User Pilot

MAY 18, 2023

Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience.

Software Review 52

Software Review SaaS Onboarding Technical Review 52

Sales Hacker

MAY 27, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Sean Whiteley is a three-time founder and the current CEO of Qualified, the AI pipeline automation platform purpose-built for inbound GTM teams. From the on-premise and internet era to cloud computing and now ai, he shares our expectations.

Technical Review 65

Technical Review AI Search AI Scale 65

Intercom, Inc.

MARCH 31, 2022

That’s because Intercom is a single connected platform, so the survey results can trigger powerful workflows for everyone from the sales team, to the marketing team, to the support team. The history of surveys is essentially the history of the technology used to collect and interpret information. Take Zoe Sinnott.

Technical Review 118

Technical Review Scale Government Underperforming Technical Team 118

Sales Hacker

MAY 13, 2025

29:00 The shift from product-led to intelligence-led SaaS development. B2B companies like Hivebrite and Equilend trust TriNet to help handle the infrastructure of their workforce, so their teams can focus on execution. Reviews, they took over a lot of the reputation stuff. What is the rating of those reviews?

AI Search 71

AI Search AI ChatGPT Software Review 71

SaaStr

MARCH 12, 2019

And we’ve got this megaphone called social media, that every single customer can talk about a great product experience, and they can also talk about a bad one. For Slack, it was one that a team sends 2000 messages. Every night at 5:00pm let’s do film review. We raised 30 million bucks, we can expand the team.

Scale 264

Scale Sales Hiring Revenue VP of Engineering 264

SaaStr

MAY 15, 2020

Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? Then, I started a company, which I sold in early 2000. Did a lot of consulting for high tech startups, I really love the startup space. What works? What does not work?

Sales Hiring 251

Sales Hiring Scale Technical Review Outsourcing Services 251

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. SPIN Selling is essential reading for anyone involved in selling or managing a sales team.

Scale 143

Scale Sales Hiring Sales Recruiting Payment Methods 143

Sales Hacker

OCTOBER 21, 2019

As far as additional career goals, I would love to serve on the board of a technology company. Manager of Enterprise Account Development at Lucidchart. Building out a new enterprise development team, and scaling it from 3 to 14 reps over a one-year period. . I’ve been in sales since 2000. Andrea Johnson.

Sales Recruiting 97

Sales Recruiting Scale Sales Hiring VP of Engineering 97

SaaStr

OCTOBER 24, 2019

Jos White of Notion and Christian Lanng of Tradeshift team up to show you how to work within, and sometimes around, rules in the workplace. I’m an entrepreneur-turned-investor, co-founder of an early generation one, SaaS company called Message Labs that we founded in 2000. Work smarter, not harder. Join us at SaaStr Annual 2020.

Payments 126

Payments Payment Features SaaS Payments Underperforming Technical Team 126

SaaStr

SEPTEMBER 6, 2019

263: Building a company made up of distributed teams presents a plethora of complex challenges that can derail productivity and impact employee retention. But with it comes immense benefits and competitive advantages such as the diversification of ideas, speedier product development, and representation in important regions and time zones.

Sales Hiring 151

Sales Hiring Scale Underperforming Technical Team Software Review 151

Sales Hacker

JUNE 10, 2025

Today, he’s building tools to help tech executives collaborate on company insights, search strategies, introductions, and the deepest database of unposted GTM roles anywhere. How to Work with VC Talent Teams ” → A tactical guide on how to engage with venture capital talent teams effectively (e.g.,

Sales Recruiting 65

Sales Recruiting Sales Hiring AI Search Scale 65

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. Ari is a partner of Techstars on the ventures team and has been a VC for about five years and has more than a decade of experience as an entrepreneur. We discuss: How seed and Series A investment criteria differ.

SaaS 40

SaaS Sales Hiring Scale Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. Ari is a partner of Techstars on the ventures team and has been a VC for about five years and has more than a decade of experience as an entrepreneur. We discuss: How seed and Series A investment criteria differ.

SaaS 40

SaaS Sales Hiring Scale Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. Ari is a partner of Techstars on the ventures team and has been a VC for about five years and has more than a decade of experience as an entrepreneur. We discuss: How seed and Series A investment criteria differ.

SaaS 40

SaaS Sales Hiring Scale Venture Capital 40

Andreessen Horowitz

OCTOBER 16, 2023

You live in a deranged age — more deranged than usual, because despite great scientific and technological advances, man has not the faintest idea of who he is or what he is doing. We are told to be angry, bitter, and resentful about technology. Truth Our civilization was built on technology. We are told to be pessimistic.

Underperforming Technical Team 29

Underperforming Technical Team Artificial Intelligence VP of Engineering Technical Review 29

Kellblog

DECEMBER 27, 2021

Let’s start with a review of my 2021 predictions, keeping in mind one of my favorite quotes, often misattributed (including by me) to Yogi Berra : “predictions are hard, especially about the future.” ” Kellblog 2021 Predictions Review. Tech flight happens, but with a positive effect. Tech bubble relents.

Blockchain 145

Blockchain Technical Review Venture Capital Sales Hiring 145

Sales Hacker

JANUARY 21, 2025

Prior to Docusign, Rob spent over ten years at Adobe, leading the global sales and go-to-market teams for their Digital Media Business Unit and holding responsibility for over $7B in revenue. Leading a large, remote-first team. It helps me and the team be so much more productive. 55:56 – The power in simplicity.

Scale 99

Scale Scaling Strategy Sales Hiring 99