User Pilot

MARCH 29, 2023

Its analytics are better-developed than Userflow, but all its plans are more expensive. Just like us, they struggle to pinpoint any major weaknesses of the product. I’ve looked at other adoption software and I’m glad we went with Userpilot. However, their usage limits are low, as are UserGuiding analytics.

Software Review 98

Software Review Underperforming Technical Team Technical Review Onboarding 98

Intercom, Inc.

APRIL 22, 2019

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Here are five quick takeaways: Businesses focused on scaling need to think of customer support as a revenue team , not a cost center. For us, that first fit was with growing sales teams.

Scale 156

Scale Scaling Underperforming Technical Team AI Search 156

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. Now, there’s 5,000 and 2,799 of them were horizontal software companies and one was Veeva. Actually, two.

Payment Solutions 204

Payment Solutions Pricing Payments Payment Services 204

Neil Patel

APRIL 20, 2021

online course, ebook, software), so you naturally want others to believe in it, too. HelpScout doesn’t just try to sell help-desk software. Volusion.com has a unique value proposition that simply and strongly projects the core benefit of its software. The viral effect of bad customer service is alarming.

Sales 140

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 140

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 162

Payments Merchant Services Payment Solutions Payment Services 162

Sales Hacker

SEPTEMBER 2, 2023

Share Alright, AI continues to be the biggest talking point of 2023 ( are we sick of talking about it yet? ) – with every SaaS company on the face of the earth looking to experiment with some kind of AI integration into their software; It’s become quite apparent that less is more in today’s world. 1) Data/insights often lack.

AI 95

AI Revenue Scale ChatGPT 95

Outseta

MAY 8, 2020

What I’m hoping this post provides is an objective look at the world of technology start-ups—the good, the bad, and the ugly. Best of all, the types of smart people that you run into in tech run the gamut from highly technical software engineers, to massively creative designers and marketers, to analytical data wizzes and finance experts.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

Baremetrics

AUGUST 1, 2021

This data can prove to be invaluable in understanding which channels to invest in, as well as analyze your marketing department’s core strengths and weaknesses (by comparing your CAC with the industry benchmarks). Start by improving on the customer experience and integrating the live chat software on your website.

Acquisition 98

Acquisition Strategy SaaS Underperforming Technical Team 98

Andreessen Horowitz

SEPTEMBER 25, 2023

While a lot of the focus today is on the development of foundational large language models (LLMs) , the transformer architecture was invented only 6 years ago, and ChatGPT was released less than a year ago. The light bulb was invented in 1879, but it wasn’t until 1930 that 70% of US houses had electricity.

Artificial Intelligence 139

Artificial Intelligence AI Scale VP of Engineering 139

Sales Hacker

APRIL 22, 2019

Showpad’s all-in-one platform empowers sales and marketing teams to engage buyers through industry leading training and coaching software and innovative content and engagement solutions. At Priceline, I joined this really interesting group of people that was focused on new market development. Nick Worswick : Yes.

Development Team Review 64

Development Team Review Scale Software Review Sales Hiring 64

Sales Hacker

DECEMBER 8, 2020

How to build a more diverse team [24:50]. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics. Learn how modern sales teams with deals, win deals now. Modern sales teams, winning deals using 6sense. Show Introduction [00:09]. Sam’s Corner [34:03].

Scale 114

Scale Sales Hiring Sales Recruiting Technical Review 114

User Pilot

JANUARY 31, 2023

Ask for customer feedback and act on it There’s no such thing as bad feedback. That doesn’t mean they all need to land with your support team. Appcues- best for mobile customer activation Appcues is another no-code user onboarding platform that helps non-technical teams track and analyze product usage. Data is power.

Strategy 98

Strategy SaaS Software Review Onboarding 98

Chart Mogul

SEPTEMBER 15, 2023

The Case For Next Era Metrics Playbook by Kyle Poyar, OpenView Partners Here’s the thing: the traditional SaaS metrics playbook can be extremely misleading when it comes to managing a PLG, vertical SaaS, or usage-based software business. AKA, it’s misleading for the majority of new software businesses being founded today.)

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. The cloud software industry has changed. Many of these are names that you know, and this is actually the largest we’ve seen in history.

Cloud 109

Cloud Scale AWS Machine Learning 109

User Pilot

MARCH 15, 2023

To help you make a confident decision, we’ll compare each tool’s features, strengths and weaknesses, reviews, and pricing. Using a tool for interactive user guides is essential as it reduces dependency on developers and enables you to trigger user guides contextually. Let’s dive in.

Software Review 52

Software Review Underperforming Technical Team Onboarding Outsourced Development 52

User Pilot

MARCH 20, 2023

Or is there any other in-app onboarding software that better suits your requirements? It’s important to use a tool for creating interactive user guides because it reduces reliance on developers and allows you to trigger guides contextually. However, it’s not entirely no code, and some developer assistance may be required.

Software Review 52

Software Review Onboarding Underperforming Technical Team Scale 52

User Pilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? Apty focuses on employee adoption of enterprise software so its user feedback functionality is designed to collect feedback from employees using 3rd party software. Is Chameleon or Apty the best tool for customer feedback?

Software Review 52

Software Review Onboarding Underperforming Technical Team Pricing 52

User Pilot

MAY 18, 2023

This isn’t necessarily a bad thing, but if you’re hoping to get two platforms for the price of one, you may be disappointed. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience. Userpilot is a comprehensive digital adoption platform (DAP).

Software Review 52

Software Review SaaS Underperforming Technical Team Onboarding 52

User Pilot

FEBRUARY 23, 2023

And is there a better in-app onboarding software that would better fit your needs? Uncover weak spots of your product and bottlenecks that disturb the customer journey. There are several reasons why you may need one: Collecting customer feedback should be a standard procedure for any product team.

Software Review 52

Software Review Onboarding Underperforming Technical Team Technical Review 52

User Pilot

MARCH 14, 2019

Five minutes for users to say “oh, I get it” about your software. According to TechCrunch, if your users don’t get your software, 77% of them won’t come back. You won’t be able to create the perfect product experience with the open library software. You have five minutes only.

Onboarding 44

Onboarding Revenue Underperforming Technical Team User Experience 44

User Pilot

MARCH 1, 2023

And is there a better in-app feedback software that would better fit your needs? First, it isn’t truly a no-code tool: you will either need CSS knowledge or a developer’s help to customize the surveys created with it. It helps keep teams aligned with the shared feature-planning guide. Cons of Pendo? – Parita P.

Software Review 52

Software Review Underperforming Technical Team Onboarding Technical Review 52

User Pilot

MAY 5, 2023

TL;DR Chameleon is a digital adoption platform with a difference: while the other tools discussed are mostly no-code, Chameleon will require some developer involvement. It is a cloud-based software that allows you to create product tours and in-app experiences to drive adoption faster. All of this is possible without coding.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

FEBRUARY 23, 2023

And is there a better in-app onboarding software that would better fit your needs? Uncover weak spots of your product and bottlenecks that disturb the customer journey. There are several reasons why you may need one: Collecting customer feedback should be a standard procedure for any product team.

Software Review 52

Software Review Onboarding Underperforming Technical Team Pricing 52

User Pilot

JUNE 27, 2023

TL;DR Whatfix is an intuitive digital adoption platform that helps streamline user onboarding and software adoption. It helps product teams create personalized user experiences through product tours, onboarding checklists, and feature announcements. Tired of bad digital adoption tools? Let’s dive straight in!

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

MARCH 24, 2023

Its simple interface and templates “force” you into a predefined approach to onboarding, coupled with enterprise software with a high price tag and some enterprise-level integrations make Appcues positioning confusing: Is it a simple tool (as its UI suggests) for startups? It’s a little bit confusing, right?

Software Review 52

Software Review Pricing Onboarding Mobile 52

User Pilot

MAY 17, 2024

Whatfix is priced lower than its closest competitor (WalkMe) while letting you onboard both customers and employees to software applications. There are multiple reviews on websites like G2 citing slow resolution times, high success manager turnover, and an overall lack of technical assistance from the Whatfix team.

Software Review 52

Software Review Technical Review SaaS Onboarding 52

User Pilot

JUNE 27, 2023

It allows product teams to create captivating in-product experiences such as product tours, onboarding checklists, and feature announcements without coding. It helps product teams create personalized user experiences through product tours, onboarding checklists, and feature announcements. Let’s dive right in! Try the best one!

Software Review 52

Software Review SaaS Onboarding Pricing 52

User Pilot

JUNE 27, 2023

It helps product teams create personalized user experiences through product tours, onboarding checklists, and feature announcements. Usertiful is especially praised by its customers for having a simplistic, user-friendly design and a helpful customer support team. Tired of bad digital adoption tools? What is Usetiful best for?

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

MAY 18, 2023

It enables product teams to track product usage and user behavior to guide product development and optimize the user experience. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience. Tired of bad digital adoption tools?

Software Review 52

Software Review SaaS Onboarding Technical Review 52

SaaStr

JANUARY 28, 2020

Aaron : Well, also, as someone who went through this, especially like the 2000, 2001 times. Every retail shop was closed by 2000. And some folks would come back and say, “I want to renegotiate because the world has ended,” but enterprise software is budgeted. I mean, literally. We were wrong.

Sales Hiring 234

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 234

SaaStr

MARCH 12, 2019

We sold software. And we’ve got this megaphone called social media, that every single customer can talk about a great product experience, and they can also talk about a bad one. For Slack, it was one that a team sends 2000 messages. We raised 30 million bucks, we can expand the team. How did that gain work?

Scale 264

Scale Sales Hiring Revenue VP of Engineering 264

Sales Hacker

MAY 13, 2025

He also co-founded WGI Group, LLC, to provide growth capital to early and expansion stage startups in enterprise software, consumer internet and digital media industries. Why software innovation must start with intelligence, not workflow. 29:00 The shift from product-led to intelligence-led SaaS development. Mike Walrath: Yeah.

AI Search 71

AI Search AI ChatGPT Software Review 71

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. SPIN Selling is essential reading for anyone involved in selling or managing a sales team.

Scale 143

Scale Sales Hiring Sales Recruiting Payment Methods 143

Sales Hacker

MAY 27, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Sean Whiteley is a three-time founder and the current CEO of Qualified, the AI pipeline automation platform purpose-built for inbound GTM teams. From the on-premise and internet era to cloud computing and now ai, he shares our expectations.

Technical Review 65

Technical Review AI Search AI Scale 65

User Pilot

MARCH 7, 2024

AI writing assistants help teams make their microcopies concise but informative and engaging. Your ability to engage users is evidence that you understand both your user preferences , needs, and pain points and the weak spots of your product experience. Consequently, it leads to higher user satisfaction, retention, and loyalty.

Engagement 105

Engagement Metrics Underperforming Technical Team Scale 105

SaaStr

MAY 15, 2020

Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? Then, I started a company, which I sold in early 2000. One thing we did as a company was … It was last Monday, our executive team said, “You know what?

Sales Hiring 248

Sales Hiring Scale Technical Review Outsourcing Services 248

Sales Hacker

OCTOBER 21, 2019

Manager of Enterprise Account Development at Lucidchart. Building out a new enterprise development team, and scaling it from 3 to 14 reps over a one-year period. . I want to lead and inspire larger teams while being a successful mother. . I’ve been in sales since 2000. Andrea Johnson. Ang McManamon. Heather Cange.

Sales Recruiting 97

Sales Recruiting Scale Sales Hiring VP of Engineering 97