Andreessen Horowitz

SEPTEMBER 25, 2023

While a lot of the focus today is on the development of foundational large language models (LLMs) , the transformer architecture was invented only 6 years ago, and ChatGPT was released less than a year ago. The light bulb was invented in 1879, but it wasn’t until 1930 that 70% of US houses had electricity.

Artificial Intelligence 142

Artificial Intelligence AI Scale ChatGPT 142

Valuize Consulting

DECEMBER 13, 2021

As Customer Success as a discipline has grown, it has also developed an accompaniment of misconceptions and myths, generating a lot of confusion about how to do it right and scale successfully. Myth #1: You can create a powerful digital engagement model and scale your Customer Success organization without investing in Operations.

Customer Success 52

Customer Success Scale Technical Review Underperforming Technical Team 52

Kellblog

DECEMBER 27, 2021

Before diving in, let me remind readers that I do these predictions in the spirit of fun, they are not business or investment advice, and that all of my usual disclaimers and terms apply. Management changes , as leadership teams drift from a spirit of value creation for customers to value extraction from them. Tech bubble relents.

Blockchain 143

Blockchain Technical Review Venture Capital Sales Hiring 143

Natalia Luneva

DECEMBER 23, 2020

The more an organism grows, the more energy it has to invest into maintaining its size and further growth becomes harder. For example, I recently observed how a founder praised a developer with a $2000 bonus. Gathering and maintaining a team of high performers isn’t easy. This principle applies to companies as well.

Scale 52

Scale Underperforming Technical Team Sales Hiring Social Media 52

SaaStr

JULY 29, 2020

So we’re really proud of that and our whole team is really proud of that. And one thing that’s been really cool starting the company 10 years ago in an economic downturn to today, about six months ago Matthew and I and our team took the company public on the New York Stock Exchange. Which ones are we bad at?

Sales Hiring 166

Sales Hiring Outsourcing Services Scale Sales Recruiting 166

Outseta

MAY 8, 2020

What I’m hoping this post provides is an objective look at the world of technology start-ups—the good, the bad, and the ugly. Before I lived it, I thought of the tech world as being very business oriented—a place owned by analytical types and developers writing rigid blocks of code that looked like gibberish to me.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

SaaStr

JULY 22, 2019

That’s not a bad start. We work with mostly modern teams. Developers were really loyal to the product, and they were able to take the product with them whenever they went. Join us at SaaStr Europa 2020. Roger Scott | EVP @ New Relic. FULL TRANSCRIPT BELOW. Good afternoon. How’s everybody doing?

Scale 169

Scale Scaling Sales Hiring Underperforming Technical Team 169

Baremetrics

AUGUST 1, 2021

This data can prove to be invaluable in understanding which channels to invest in, as well as analyze your marketing department’s core strengths and weaknesses (by comparing your CAC with the industry benchmarks). My best advice is to segment your target clients, then create individual conversion funnels for each.

Acquisition 98

Acquisition Strategy SaaS Underperforming Technical Team 98

SaaStr

SEPTEMBER 6, 2019

263: Building a company made up of distributed teams presents a plethora of complex challenges that can derail productivity and impact employee retention. But with it comes immense benefits and competitive advantages such as the diversification of ideas, speedier product development, and representation in important regions and time zones.

Sales Hiring 132

Sales Hiring Scale Underperforming Technical Team Software Review 132

User Pilot

MARCH 15, 2023

To help you make a confident decision, we’ll compare each tool’s features, strengths and weaknesses, reviews, and pricing. Using a tool for interactive user guides is essential as it reduces dependency on developers and enables you to trigger user guides contextually. Let’s dive in.

Software Review 52

Software Review Underperforming Technical Team Onboarding Outsourced Development 52

SaaStr

JANUARY 21, 2020

Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. When I was hired, I came in with one salesperson and zero dollars in recurring revenue and over the next four years grew the sales team to over 140 employees and 55 million in recurring revenue. Want to see more content like this?

Sales Recruiting 254

Sales Recruiting Sales Hiring Scale Sales 254

SaaStr

MARCH 12, 2019

And we’ve got this megaphone called social media, that every single customer can talk about a great product experience, and they can also talk about a bad one. For Slack, it was one that a team sends 2000 messages. We raised 30 million bucks, we can expand the team. I’ve worked with hundreds of teams on this.

Scale 206

Scale Sales Hiring Revenue VP of Engineering 206

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 158

Scale Underperforming Technical Team Sales Hiring Branding 158

SaaStr

NOVEMBER 13, 2020

Interesting for a couple reasons, but Sunil’s been investing in cloud internet since before almost anybody. So, not that many people have started so early in the career, so long in the space, and great investments that we know like Datadog and Fastly, and good at it. GP and founder of Amplify Partners. Jason Lemkin: Crazy.

Sales Recruiting 166

Sales Recruiting Development Team Review Technical Review Sales Hiring 166

Neil Patel

APRIL 20, 2021

Millennials are a unique set of people born between 1982 and 2000 and making up 26% of the world’s population. The viral effect of bad customer service is alarming. 66% of customers who experienced negative (bad) customer experience want to discourage others from buying from that company. Be willing to work hard.

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

SaaStr

OCTOBER 24, 2019

Jos White of Notion and Christian Lanng of Tradeshift team up to show you how to work within, and sometimes around, rules in the workplace. I’m an entrepreneur-turned-investor, co-founder of an early generation one, SaaS company called Message Labs that we founded in 2000. Work smarter, not harder. Join us at SaaStr Annual 2020.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 118

Payments Merchant Services Payment Solutions Payment Services 118

User Pilot

MAY 30, 2023

Chameleon dashboard Chameleon is a digital adoption platform with a difference: while the other tools discussed are mostly no-code, Chameleon will require some developer involvement. Personalize the surveys as you wish (you will need help from a developer or may require CSS skills). Tired of bad Digital Adoption tools?

Software Review 52

Software Review SaaS Technical Review Onboarding 52

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Many of these are names that you know, and this is actually the largest we’ve seen in history. I think it’s a really staggering stat. We talked about growth.

Cloud 100

Cloud Scale AWS Machine Learning 100

A Smart Bear

OCTOBER 4, 2017

A “team of one” is the fastest, most efficient team, as measured by “output per person.” Communication and decision-making occupy the minimum possible time. A team of one is brittle, but fast. Predictability is also required for healthy team-growth. Why is this impossible when you have 500 employees?

Scale 61

Scale Government Scaling Sales Recruiting 61

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. David Schmaier: Sure. Matt Garratt: Thank you.

Payment Solutions 146

Payment Solutions Pricing Payments Payment Services 146

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. SPIN Selling is essential reading for anyone involved in selling or managing a sales team.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Intercom, Inc.

DECEMBER 14, 2022

Not long after starting the podcast, Harry got into investing himself, and in 2020, he leveraged the success of his show to launch his own venture capital fund, 20VC fund. We’re going through a challenging time for venture capital – from price inflation to multi-stage players flocking to safer investments. I love investing.

Venture Capital 129

Venture Capital Interviewing Sales Hiring Underperforming Technical Team 129

SaaSOptics

AUGUST 16, 2018

We discuss: How seed and Series A investment criteria differ. He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

We discuss: How seed and Series A investment criteria differ. He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

We discuss: How seed and Series A investment criteria differ. He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

Sales Hacker

APRIL 22, 2019

Showpad’s all-in-one platform empowers sales and marketing teams to engage buyers through industry leading training and coaching software and innovative content and engagement solutions. At Priceline, I joined this really interesting group of people that was focused on new market development. The first is Showpad.

Development Team Review 54

Development Team Review Scale Software Review Sales Hiring 54

Sales Hacker

DECEMBER 30, 2019

Creating a culture of winning means investing in employees. Justin helped build the sales team in ZocDoc. It’s all about how to build a great culture, how to think about incentivizing a team, how to help pull out a quota if you’re going to miss the number, and some creative things you can do to get there.

Sales Hiring 52

Sales Hiring Revenue Scale Underperforming Technical Team 52

Neil Patel

JANUARY 18, 2022

Truthfully, I have a difficult time coming up with great ideas — which is why I developed a process to get my creative juices flowing. This way you’re not blogging for the sake of blogging and are more likely to see a return on your time investment. If you have a customer service team, now is the time to loop them in.

Content Marketing 145

Content Marketing Systems Review Underperforming Technical Team Banking 145