User Pilot

MARCH 29, 2023

I’ve looked at other adoption software and I’m glad we went with Userpilot. It has just the right amount of features for our B2G software to help our users and it’s really easy to use. From the ease of implementation to the intuitive UI to the friendly, responsive support by the lovely Elise!

Software Review 98

Software Review Underperforming Technical Team Technical Review Onboarding 98

User Pilot

JUNE 19, 2023

These could be either internal corporate training programs, like compliance training, or courses for external stakeholders, like your customers. Such systems are hosted and maintained by the software provider, and users can access them from their internet browser – often for a subscription fee. A SaaS LMS is a cloud-based LMS.

Systems Review 98

Systems Review Management SaaS Education 98

ProfitWell

FEBRUARY 26, 2020

What is retention software? Retention software is software that focuses on optimizing user retention and reducing churn. 3 Best Retention Software Tools. Zendesk holds the highest rank when it comes to help desk software. Ensuring your customer’s needs are met is not an extra, it’s a necessity. 15-minute setup.

Payment Solutions 52

Payment Solutions Retention Payments Software Review 52

User Pilot

APRIL 7, 2024

Google Analytics is the best website visitor-tracking software. Amplitude is the best event-tracking software. ChartMogul is the best subscription and revenue-tracking software. AppDynamics is the best infrastructure tracking software. Userpilot is the best user journey-tracking tool for web analytics. Session replay.

Scale 105

Scale Social Media AI Search SaaS 105

SaaStr

NOVEMBER 7, 2019

It would take days or weeks to even get approved, but you also had to go through all these hoops of PCI compliance. Romain Huet : For Stripe, we had normally this idea of, this has to be much simpler, you can sign up in minutes, but you can also start accepting payments without going through all these craziness of PCI compliance processes.

Payments 145

Payments Merchant Services Payment Solutions Payment Services 145

SaaStr

AUGUST 7, 2020

I am Matt Garratt, Managing Partner of Salesforce Ventures, and we will be talking about the secrets to building a $1 billion vertical SaaS company, and we’re very fortunate to have two executives from leading enterprise software companies who have done this. I was amazed by how big Salesforce was in the ecosystem. Actually, two.

Payment Solutions 181

Payment Solutions Pricing Payments Payment Services 181

User Pilot

MAY 12, 2024

Help Scout is a help desk software solution designed to help businesses provide seamless customer support. Overall, HelpHero is a good customer onboarding software, but it has a few limitations that make it less than ideal for some businesses. Cons of HelpHero? A/B Testing is only available to technical users who can code.

Software Review 52

Software Review SaaS Onboarding Technical Review 52

Sales Hacker

JANUARY 13, 2020

So UiPath is a robotic process automation company software. It’s a terrible name for software – we didn’t coin it. And so what we do is use our software to connect older tech stacks to newer tech stacks, to get the work done without human intervention. Jay McGrath: Sure. We improve customer experience.

VP of Engineering 57

VP of Engineering Scale Communication Banking 57

User Pilot

JUNE 27, 2023

TL;DR Whatfix is an intuitive digital adoption platform that helps streamline user onboarding and software adoption. It also comes with in-app messaging with separate pricing if you have more than 2000 unique viewers. Let’s dive straight in! It offers interactive walkthroughs and task automation.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

JUNE 27, 2023

It also comes with in-app messaging with separate pricing if you have more than 2000 unique viewers. This plan includes all the features of the Plus plan, plus personalized onboarding, a dedicated account manager, and enterprise-level security and compliance.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

MAY 17, 2024

Whatfix is priced lower than its closest competitor (WalkMe) while letting you onboard both customers and employees to software applications. Help Scout is a help desk software solution designed to help businesses provide seamless customer support. You can use it to ensure users know what’s new and how to use it. from Whatfix.

Software Review 52

Software Review Technical Review SaaS Onboarding 52

User Pilot

MAY 12, 2024

Help Scout is a help desk software solution designed to help businesses provide seamless customer support. Help Scout is a help desk software solution designed to help businesses provide seamless customer support. Also, you’ll have to pay extra for in-app messaging if the total number of viewers exceeds 2000. from Intercom.

SaaS 52

SaaS Software Review Onboarding AI Search 52

User Pilot

JUNE 27, 2023

It also comes with in-app messaging with separate pricing if you have more than 2000 unique viewers. This plan includes all the features of the Plus plan, plus personalized onboarding, a dedicated account manager, and enterprise-level security and compliance.

Software Review 52

Software Review SaaS Onboarding Pricing 52

User Pilot

SEPTEMBER 27, 2024

According to TechCrunch, if your users don’t understand your software during the onboarding process, 77% of them won’t come back. User behavior analytics software. Let’s face it: without the right user onboarding tools , you can’t deliver a great onboarding experience for your new users. and then proposed a sample tool stack.

Onboarding 52

Onboarding Software Review SaaS Technical Review 52

User Pilot

MAY 18, 2023

It also comes with in-app messaging with separate pricing if you have more than 2000 unique viewers. This plan includes all the features of the Plus plan, plus personalized onboarding, a dedicated account manager, and enterprise-level security and compliance.

Software Review 52

Software Review SaaS Onboarding Technical Review 52

Sales Hacker

MAY 13, 2025

He also co-founded WGI Group, LLC, to provide growth capital to early and expansion stage startups in enterprise software, consumer internet and digital media industries. Why software innovation must start with intelligence, not workflow. Navigating payroll, benefits, and compliance shouldnt slow you down. Mike Walrath: Yeah.

AI Search 71

AI Search AI ChatGPT Software Review 71

SaaStr

JULY 11, 2019

What we do is, really, we provide an easy-to-use software that any company can use to take support calls, sales calls, and basically contact with the customer. Contact Center, for folks that don’t know, it’s something like the third or fourth largest segment of software, right? Now we go after a thousand seats, 2000 seats.

Sales Hiring 270

Sales Hiring SMB Scale Cloud 270

Sales Hacker

MAY 27, 2025

Navigating payroll, benefits, and compliance shouldnt slow you down. I’ve been operating for the last 20 years, largely in enterprise software and almost exclusively sort of in the go-to-market area. It sort of shifted the way everyone thought about the software delivery model. Thats where TriNet comes in.

AI Search 65

AI Search Technical Review AI Scale 65

Sales Hacker

MARCH 2, 2020

The Integrity Selling method has been around for decades and is adopted by more than 2000 companies including global organizations such Johnson & Johnson, IBM, and the Red Cross. I attended a leadership conference in the early 2000’s, and Dr. Covey was the keynote speaker. Ron Willingham. The 7 Habits of Highly Effective People.

Scale 143

Scale Sales Hiring Sales Recruiting Payment Methods 143

OpenView Labs

JANUARY 22, 2020

In 2000, Harvard Business Review asked if CIOs had become obsolete. As it turns out, the CIO has a lot to offer to both internal teams and the software companies who are trying to get a foot in the door. While this play is advantageous up to a point, it doesn’t allow a software company to scale up effectively.

Technical Review 78

Technical Review Scale B2C compliance 78

A Smart Bear

OCTOBER 4, 2017

Employee #200 will be interested in different sorts of problems to solve, like the ones listed in this document instead of the ones where you’re trying to understand why 7 people bought the software but the next 3 didn’t. In software terminology, communication challenges scale as O(n 2 ). Another is bottlenecking.

Scale 61

Scale Government Scaling Sales Recruiting 61

SaaStr

MAY 17, 2019

As for Godard, he founded his first business, BigMachines, in 2000, a business he scaled to $50m in revenue and over 300 people up until it’s acquisition to Oracle 11 years later for $400m. Having been a Founder through the bust of 2000, how did seeing that macro environment impact his operating mentality today?

Scale 157

Scale Sales Hiring Software Review Leadership 157

SaaStr

MARCH 31, 2024

Ever since I was a little boy on the dusty streets of India, I’m like, “Someday, there will be an industry where we can ship software, without actually shipping software, and all customers will be on a single version. I’ve been in the software industry for a long, long time. It will be awesome.”

Part-Time CTO 284

Part-Time CTO CTO Hire CTO Coach CTO 284