SaaStr

NOVEMBER 8, 2022

How To Build A High-Performing Team And Retain Top Talent. Every leader needs to have a strategic playbook to build high-performing teams and retain top talent,” says Guan Wang, Global Director of Market Intelligence for Snowflake. . Stage 3: Employee Development. The Playbook For Building And Retaining A High-Performing Team .

Underperforming Technical Team 216

Underperforming Technical Team Technical Review Acquisition Company Culture 216

SaaSOptics

JULY 7, 2021

Most in the software world have heard of ‘technical debt’ (thorough exploration here by Martin Fowler) but a short definition from Wikipedia is: the implied cost of additional rework caused by choosing an easy solution now instead of using a better approach that would take longer. . But our developer has a deadline tomorrow.

Technical Review 69

Technical Review Software Review Development Team Review Underperforming Technical Team 69

Totango

FEBRUARY 9, 2024

To make it to the Super Bowl, a football team must have two things: a strong defense and a strategic offense. The defense maintains a good field position and prevents the opposing team from scoring points, while the offense orchestrates smart plays to gain additional yards and score points. What is gross retention?

Retention 108

Retention Underperforming Technical Team Software Review Churn 108

Stax

JANUARY 8, 2024

Not only must PayFacs safeguard themselves and their clients against potential threats like fraud or cybersecurity breaches but also ensure PCI compliance , customer due diligence, and adherence to card regulations. Reputational risks Risks associated with things like data breaches, poor customer service, company controversies, etc.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Neil Patel

MARCH 2, 2021

What’s in a review? Reviews aren’t just about finding out what consumers think you’re doing right or where you can improve. Let me show you why you should be scoping out reviews for your business. Why It’s Important for Your Business to Get Reviewed. Why It’s Important for Your Business to Get Reviewed.

Software Review 127

Software Review Technical Review Scale Merchant Services 127

Audacix

OCTOBER 18, 2023

million to organizations who haven't invested adequately in software security testing, as per IBM research. While functional software testing is already regarded as a critical component of the software development lifecycle, unfortunately, automated software security testing remains an afterthought for the majority of software teams.

Software Review 40

Software Review Underperforming Technical Team Software Software Development 40

User Pilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Heap offers relatively simple installation via a code snippet for auto-collecting events. What is Heap? using Google Connectors.

Software Review 104

Software Review Technical Review Underperforming Technical Team Retention 104

Baremetrics

DECEMBER 7, 2023

While running my financial modeling software business Flightpath (Now Forecast+) , we often get the question “Which SaaS billing platform should we use” from our customers. If you get the setup wrong, you end up with bad data, incorrect reports and forecasts, which has a material impact on the business.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

Sales Hacker

AUGUST 26, 2021

Plans have evolved over time and are becoming quite a grueling code to decipher. All additional clauses in your plan were probably introduced because of a bad past incident by a rep. They are also not something you can influence directly and might require help from the SDR and marketing teams. get paid at 12% commissions.

Software Review 95

Software Review Compensation Payment Features Underperforming Technical Team 95

Stax

JANUARY 29, 2024

For example, if you’re an invoicing software provider that lets SMBs manage their billing, then it makes sense to add payment processing tools to your platform. Sub-merchants are having a poor payments experience Another tell-tale sign of having a sub-optimal payments partner is if your customers (i.e., Look at your vendors.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

Audacix

NOVEMBER 23, 2023

As cyber threats and attacks are getting more complex, it is the need of the hour to continuously check security measures for your software using web application security testing tools. Security-conscious software leaders are ensuring that their tools are helping them continuously monitor their web apps, APIs and cloud platforms.

Software Review 40

Software Review DevOps as a Service Underperforming Technical Team Outsourcing Services 40

Point Nine Land

DECEMBER 1, 2020

A methodology in five simple steps I learned how to run forecast and pipeline reviews, first, by distilling what my sales managers did when I was a sales rep and, then, building my own systems as a sales leader at Revinate, at Framer, and advising a number of B2B SaaS companies. Is the sales team following the steps of the sales system?

Systems Review 59

Systems Review Development Team Review Forecasting Software Review 59

ChurnZero

JUNE 10, 2022

As an implementation team lead, I’ve overseen hundreds of launches—the good, the bad, and the ugly. While this outlook may hold true in other areas of business, software implementation is not one of them. Conduct your due diligence during the sales process before you purchase. Who needs to be informed?

Software Review 52

Software Review Development Team Review Systems Review Customer Success 52

OPEXEngine

MARCH 9, 2022

How can Finance and Engineering management work together to diagnose weak areas, and shift R&D resources to produce better outcomes for the company? These questions and more are ones that OPEXEngine is dedicated to helping to provide better answers to for software and SaaS companies.

Software Review 59

Software Review Development Team Review Technical Review Outsourced Development 59

Neil Patel

SEPTEMBER 17, 2020

The top 6 options for VoIP phone service: Ooma – best for small businesses Nextiva – best for remote teams RingCentral – best for fast-growth Grasshopper – best for mobile teams Verizon – best for large businesses 8×8 – most affordable VoIP service. Software-based. Let’s dive in!

Systems Review 145

Systems Review Software Review Scale Mobile 145

Neil Patel

SEPTEMBER 12, 2020

Things to consider: Custom code – Website builders use standardized code, which are the building blocks of a website. In some cases, however, you may need your own custom features and the ability to write your own code. Some teams may also respond much quicker than others. Scalability.

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

Full Session

NOVEMBER 8, 2022

Now, let’s begin this comprehensive article by highlighting the basics of website session recording software. Product teams, UX and UI researchers, marketers, and site owners use this feature to capture data and analyze user behavior. Check out the list below to get your hands on the best session recording software.

Software Review 52

Software Review Technical Review Payment Solutions Payment Methods 52

OPEXEngine

OCTOBER 5, 2021

Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations. Sticky after all. Four ways to drive value.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

All that Saas

JUNE 22, 2021

In this Ayoa review, we will look at OpenGenius’s powerful mind mapping and online collaboration platform. It doesn’t matter what the size of the team is, they can do it all, plan projects, conduct meeting, and multi-task. Teams need to collaborate for ideas, execute projects, and increase knowledge to cultivate stellar work.

Software Review 52

Software Review Technical Review Systems Review Payment Methods 52

Kellblog

JULY 8, 2020

Mark’s a seasoned startup executive, he’s go-to-market oriented, and he has some large-company chops that he developed earlier in his career. Here’s an edited version of Mark’s top ten enterprise software startup mistakes list, along with a few comments prefaced by DK. It will be harder to fix than you think. (DK:

Sales Hiring 140

Sales Hiring Startup Software Review Enterprise 140

Sales Hacker

SEPTEMBER 18, 2020

Marketing and Sales Development groups tackle engagement, Sales covers execution, and Customer Success and Account Management handle continuity. When done right, RevOps act as the framework that keeps the entire engine running smoothly by unifying operations and strategy for each of the different teams. Simple right? Execute FAST.

Technical Review 121

Technical Review Development Team Review Systems Review Engineering 121

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews.

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

Scytale

OCTOBER 17, 2023

When your startup is compliant with relevant regulations and industry standards, it simplifies the due diligence process for potential clients and partners. Specify procedures to implement each policy, and hold your team accountable. They can help set up and review your security compliance program and get you audit-ready.

compliance 59

compliance Systems Review Development Team Review Startup 59

User Pilot

JANUARY 31, 2023

The main factors contributing to at-risk customers include poor onboarding process , lack of product value perception, lousy customer support, unfixed bugs, and no learning materials, resource center, and FAQs. Bad customer support: Poor customer support leaves customers without help or thinking their complaints are not taken seriously.

Churn 98

Churn Underperforming Technical Team SaaS Payments Payment Solutions 98

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. How do you add payment processing capabilities to your software? These are only a glimpse of what automated SaaS billing software brings to the table for a subscription-based business model. Adaptive pricing strategies.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

User Pilot

DECEMBER 13, 2023

The jobs-to-be-done (JTBD) framework is a customer-centric tool for product development and innovation, focusing on understanding the specific tasks or “jobs” customers hire products to do, providing insights into customer motivations, guiding innovation, aligning product features with real needs, and aiding in market segmentation.

Software Review 105

Software Review Underperforming Technical Team Interviewing Innovation 105

User Pilot

NOVEMBER 23, 2023

TL;DR Regular roadmaps kill outcomes by forcing teams to think in the categories of features and timelines. It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. Many companies lack differentiation strategies and drive product development by copying competitors.

Scale 104

Scale Underperforming Technical Team Sales Recruiting Software Review 104

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Baremetrics

OCTOBER 31, 2021

It distracts the team from writing new features + fixing bugs. You have to face challenging tradeoffs, the more of your team’s time you buy with hosted services, the less customization and higher cost you incur. Wait… that’s bad news. Decide how much DevOps you want in your Development. down the road.

AWS 115

AWS DevOps as a Service Underperforming Technical Team Development Team Review 115

ChurnZero

MARCH 15, 2019

Churn Monster #10: Bad Fit Customer . We’re talking about a bad fit customer. A bad fit customer is a customer who is unable to receive value from your product or service due to a mismatch of currents needs and offerings. You are worried you have acquired a bad fit customer. What do you do?

Underperforming Technical Team 45

Underperforming Technical Team Churn Software Review Compensation 45

User Pilot

FEBRUARY 3, 2023

Gather insights about your customers from internal teams. Perform social listening on social media and review sites to see an unfiltered look at what customers are saying about your brand. Create in-app surveys code-free with Userpilot. Then, collect direct customer feedback with in-app surveys.

Software Review 98

Software Review Social Media Underperforming Technical Team Interviewing 98

User Pilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Heap offers relatively simple installation via a code snippet for auto-collecting events. What is Heap? using Google Connectors.

Software Review 59

Software Review Technical Review Underperforming Technical Team Retention 59

OPEXEngine

AUGUST 31, 2021

Tech debt refers to the cost of redeveloping existing products and code that wouldn’t otherwise be able to scale or evolve over time to meet shifting consumer needs. And while the concept has been around for years, for most of that time, tech debt was primarily the concern of product and engineering teams.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

OPEXEngine

AUGUST 31, 2021

Tech debt refers to the cost of redeveloping existing products and code that wouldn’t otherwise be able to scale or evolve over time to meet shifting consumer needs. And while the concept has been around for years, for most of that time, tech debt was primarily the concern of product and engineering teams.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

Scytale

APRIL 16, 2024

This time, the company in the headlines is Sisense, a business intelligence software company that allows users to access and analyze big data. These high-profile breaches serve as teachable moments for companies to review their own security practices. Look for any weak points where data could be exposed or stolen.

Cybersecurity 52

Cybersecurity Systems Review Technical Review Healthcare 52

OpenView Labs

SEPTEMBER 22, 2021

But no matter how thick a skin you develop, it’s never fun to be told ‘no,’ especially after you’ve spent significant time with an investor exploring a potential deal. To make matters worse, the customers revealed that instead of paying for a seat for each team member, they bought one login and shared it amongst 10 people.

Technical Review 73

Technical Review Scale Development Team Review Software Review 73