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10 Ways AI Will Change Sales Forever. It’s Already Happening, In Fact.

SaaStr

If you’re skeptical about AI in sales because of hallucinations or poor experiences, Lemkin suggests it’s likely because you haven’t seen a well-trained AI. This will be particularly transformative for SMB-focused businesses doing high-volume, transactional deals.

AI 244
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How SMB Digital Brands Can Win the Best Talent

FastSpring

In this episode, we’re going to be talking about how SMB digital brands can win the best talent Joining us for that conversation is someone who knows quite a bit about that. You get to work with a lot of different teams. They’re like, I don’t believe in the company vision because the team is on different pages.

SMB 107
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GTM 151: AI-First GTM, Lean Teams, & Customer Obsession with Dennis Lyandres

Sales Hacker

But behind every product launch and revenue milestone is a team – and building that team is one of the hardest and important parts of the journey. Build the team that builds the company.” – that is part of your go-to-market strategy responsible for growth. There are real estate developers. Like it’s not squishy.

AI 88
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Salesforce vs HubSpot: CRM Titans Compared for 2025

How To Buy Saas

Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. By the end of this guide, youll have a clear understanding of each platforms strengths, weaknesses, and ideal use cases. Rapid SMB adoption with 200K+ customers. Lets dive in!

Scale 52
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Customer Churn 101: How to Identify and Address It

User Pilot

Many product teams focus on new customer acquisition but ignore the cost of losing customers they’ve already paid to acquire. My team consistently maintains a net retention rate above 99% by focusing on product engagement and user segmentation. Industry benchmarks show: SMB SaaS: 5-7% monthly churn. Under 3% is excellent.

Churn 85
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How to Conduct a Root Cause Analysis in SaaS: Step-by-Step Process

User Pilot

This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. software development) to identify causal factors of a specific problem. This, plus the price increase, made many SMB clients churn and look for another solution. Involve cross-functional teams. No exceptions.

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The AI Automation Roadmap: What Roles You Can Replace in B2B Today. And What You Can’t.

SaaStr

The Immediate Wins: High-Impact, Ready-to-Deploy AI Outbound SDRs: 90-100% Replaceable (With Serious Caveats) The Reality : You can replace virtually every outbound SDR on your team with AI today. The AI never sleeps, never has a bad day, and never forgets to ask the important questions. Bottom Line : Evaluate your CSM team honestly.

AI 238