SaaStr

JANUARY 1, 2023

SaaStr 620: 8 Ideas on How to Motivate the Sales Team After a Rough Patch with SaaStr Founder and CEO Jason Lemkin. . SaaStr 621: Big Numbers from Small Customers: How DigitalOcean Accelerated at Scale with DigitalOcean Senior Vice President of Revenue Cliff Bockard.  . But The Great Resignation Appears Over.

VP of Engineering 211

VP of Engineering Scale Mobile Scaling 211

SaaStr

MARCH 27, 2022

SaaStr 540: 15 Ways to Help the Sales Team with SaaStr CEO and Founder Jason Lemkin. SaaStr 539: The Journey to Building a Successful Customer Advisory Board in the Enterprise with Mapistry VP of Customer Experience Maya Colato. Proven Models that Help GTM and Product-led Teams Scale with CircleCI CEO Jim Rose.

VP of Engineering 225

VP of Engineering Scale CTO Engineering 225

SaaStr

FEBRUARY 27, 2024

Rajeev Dham and Karan Singh, Partners at Sapphire Ventures, and Jane Lee, Vice President at Sapphire walk us through how to double your “Magic Number,” a shorthand for your sales and marketing efficiency. Magic Number is your growth in ARR over a quarter divided by the sales and marketing spend in the prior quarter.

VP of Engineering 243

VP of Engineering Scale Marketing Benchmarks 243

SaaStr

JANUARY 19, 2021

How to Build a High Retention Sales Culture with Unity Technologies ‘ Vice President of Global Sales, Laura Palmer. How to Build a Great Intern Program from Scratch with Shopify VP of Engineering, Farhan Thawar. and more!

VP of Engineering 243

VP of Engineering Scale Engineering Retention 243

SaaStr

MAY 30, 2021

But most of us under-hire at the senior level for one reason or another as we cross $1m-$2m in ARR, and there are two key times almost all founders hit organizational walls trying to do too much themselves: Trying to be the VP of Multiple Functional Areas beyond the date you have to; and. Each functional area needs a full-time VP to scale.

VP of Engineering 268

VP of Engineering Sales Hiring Scale Scaling 268

SaaStr

OCTOBER 20, 2023

OpenAI’s Head of Sales, Aliisa Rosenthal, joined OpenAI a year and a half ago — before ChatGPT launched. After the launch of ChatGPT, they went from 30 leads a week to 10,000. A friend joined Jasper as president and asked her to run the sales team. How did they get here? The OpenAI team wanted to make sure it was safe.

ChatGPT 254

ChatGPT AI Search Scale Sales Hiring 254

SaaStr

JULY 8, 2022

A recent session from SaaStr Scale. #3. Top 5 Ways to Scale a Sales Team with Zoom CRO Ryan Azus and SaaStr VP of Sales Bryan Elsesser. . #6.Top Top 5 Ways to Scale a Sales Team with Zoom CRO Ryan Azus and SaaStr VP of Sales Bryan Elsesser. Let’s take a look! #1.

VP of Engineering 252

VP of Engineering Scale Outbound Sales Team SMB 252

SaaStr

MARCH 27, 2019

Leyla Seka is the executive vice president of the Salesforce Mobile platform experience. Over Leyla’s incredible 11 year journey with Salesforce she has seen the team scale from 1,800 to over 40,000 and revenue scale from $500m to over $16Bn. How did Leyla evolve and scale as a leader herself in those 11 years?

Scale 125

Scale VP of Engineering Mobile Scaling 125

SaaStr

DECEMBER 7, 2022

SaaStr Scale is our biggest digital / on-line event of the year and its streaming LIVE TODAY – Wednesday, December 7th! SaaStr Scale is starting soon and will be live streaming today! . 3 Lessons from Building a Marketing Engine to Grow Pipeline from Millions to Billions with Samsara’s CMO Sarah Patterson.

Scale 41

Scale VP of Engineering Scaling SMB 41

SaaStr

OCTOBER 24, 2021

Top Blog Posts This Week: Dear SaaStr: What Do The Top 1% of Sales Reps Do … That The Other 99% Don’t? 5 Tips To Minimize “Churn and Burn” Behavior in Your Sales Team. “Why Founders Should Prioritize Personal Development with Shopify’s President and Felicis” . #4

VP of Engineering 252

VP of Engineering Cloud Scale Churn 252

Valuize Consulting

DECEMBER 7, 2021

The question now is, how big should CS organizations be, and what’s the best way to staff and scale its success? To uncover how today’s CS leaders are successfully building and scaling their CS organizations, Valuize’s Founder and CEO, Ross Fulton, spoke to TSIA’s Vice President, Customer Success Research, Stephen Fulkerson.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

Sales Hacker

MARCH 1, 2024

Hello and welcome to The GTM Newsletter – read by over 50,000 revenue professionals weekly to scale their companies and careers. A highly curated group of 200 GTM leaders, 85% director level and above across Sales, Marketing, and Partnerships. On owned media, digital advertising was once the name of the game. So, owned media.

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

SaaStr

JANUARY 13, 2021

We’ve done so much great content with Atlassian over the years, with CEO Michael-Cannon Brooks to Trello Founder and CEO Michael Pryor to ex-President Jay Simons, and the learnings are always amazing. SEO and brand continue to work at scale. In fact, Atlassian sees Free as its key engine of growth for the next decade.

VP of Engineering 259

VP of Engineering Scale Enterprise Branding 259

Sales Hacker

OCTOBER 30, 2018

Welcome to Sales Hacker’s first-ever Influential Women in Sales list! In this exclusive list, we wanted to honor not just female leaders that promote their own sales platform (no shame in that!) They say “You can’t be what you can’t see,” and the sales floor is no exception.

Sales Recruiting 111

Sales Recruiting VP of Engineering Scale Sales Hiring 111

SaaStr

JUNE 15, 2020

Tomorrow as part of Algolia’s SaaS Expert series I’ll be talking about scaling top SaaS companies. Come join us for an open discussion on how to scale faster and better here ! Get your insider knowledge with the buzz-worthy online event series featuring AMA discussions with the top SaaS leaders in the industry!

VP of Engineering 122

VP of Engineering Marketplace as a Service Scale SaaS 122

SaaStr

MARCH 17, 2019

Chief Customer Officers from Egnyte and New Relic will be leading sessions on scaling happy customers and winning the long-game in SaaS. State of the Cloud: Europa Edition with Bessemer Venture Partners’ Partner Alex Ferrara and VP Anna Khan. Coucou from us here at SaaStr HQ! The Investors ?. Is Seed the New Series A?

VP of Engineering 146

VP of Engineering Scale New CTO CTO 146

Chargify

APRIL 23, 2019

According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.” Understanding which stage your SaaS business is in can help determine the appropriate time to scale to the next phase—and do so successfully. Let’s get started. Pre-Startup.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

JULY 25, 2021

and Dev Ittycheria, President and CEO of MongoDB held a fireside chat at SaaStr Annual. They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special.

Sales Recruiting 253

Sales Recruiting Sales Hiring Scale VP of Engineering 253

Sales Hacker

SEPTEMBER 20, 2021

Businesses put an enormous amount of time, energy, and resources into connecting with leads and trying to convert customers. They’re using a million tools out there, including lead generation tools, ad platforms, CRMs, business consulting services, and more. There’s a blind spot, though, when it comes to lead scoring.

Scale 98

Scale VP of Engineering Trends Machine Learning 98

SaaStr

NOVEMBER 16, 2022

” So what are maybe one or two things you want to give as advice to founders who are doing sales in the very early stage, the first couple of million ARR, that you feel are super useful in that stage in kind of trying to develop that, I think that sales muscle, if you will. This episode is the second half of the session.

Sales Hiring 243

Sales Hiring VP of Engineering Payment Methods Scale 243

Intercom, Inc.

DECEMBER 21, 2021

Farhan Virji , Vice President of Customer Happiness at Later. Maggie Hott , Director of Sales at Webflow. We’re not exactly sure how, but yes, it’s that time of the year again. And what a year it has been! More than integrations and features and quarterly reports, back in August, Intercom turned 10. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Sales Hacker

NOVEMBER 10, 2023

With the end of the year fast-approaching, two inevitable events emerge on the horizon: The dawn of a new calendar year (hello 2024!). Contract renewal dates. A spotlight falls on customer loyalty, an influential force on the revenue secured during contract renewals. ” Rapid recognition of product value → increased customer loyalty.

VP of Engineering 93

VP of Engineering Scale Outsourced Development AI 93

Totango

MARCH 24, 2022

Guy described the customer journey as the combined and shared efforts of all teams within an organization – from Customer Success to Marketing, Sales, Product, Support and more – where the success of creating the ultimate customer journey relies on an all-in-one digital execution engine. Anne Ting, SVP Marketing , Totango.

VP of Engineering 92

VP of Engineering Scale Customer Success Engineering 92

ChurnZero

MARCH 14, 2023

This is a guest article by Peter Armaly , vice president of Customer Success at ESG , which delivers Customer Success as a Service® (CSaaS). We see this ourselves at ESG in our daily conversations with prospects. We see this ourselves at ESG in our daily conversations with prospects.

Systems Review 98

Systems Review VP of Engineering Scale ChatGPT 98

ChurnZero

MARCH 14, 2023

This is a guest article by Peter Armaly , vice president of Customer Success at ESG , which delivers Customer Success as a Service® (CSaaS). We see this ourselves at ESG in our daily conversations with prospects. We see this ourselves at ESG in our daily conversations with prospects.

Systems Review 94

Systems Review VP of Engineering Scale ChatGPT 94

Intercom, Inc.

MARCH 25, 2021

Jeanne is one of the leading voices on customer-centric leadership. This question has been shaping customer experience expert Jeanne Bliss ’s career for as long as she remembers. In fact, she wrote her first book, Chief Customer Officer , long before that type of role was even widely known. What will your legacy be?

VP of Engineering 181

VP of Engineering Scale Business Leadership 181

SaaStr

JULY 12, 2022

One of the first what How to Hire a Great VP of Sales at the New York Enterprise Tech Meet-Up (thank you to John Lehr and Work-Bench for setting this up). The Number One Thing You Can Do to Accelerate Your Business Post-Initial Traction is Hiring a Great VP of Sales. SaaStr is Turning 10! That’s my background.

Sales Hiring 265

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 265

Scytale

DECEMBER 12, 2023

Leading this charge are Chief Information Security Officers (CISOs). Ryan Kazanciyan : As Chief Information Security Officer, Ryan leads security operations, engineering, and risk & compliance across Wiz’s corporate, development, and cloud production environments.

VP of Engineering 52

VP of Engineering Technical Review Cybersecurity Development Team Review 52

Intercom, Inc.

NOVEMBER 17, 2022

We talk a lot about scaling when there’s VC funding involved, but bootstrapping is a whole other game. Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings.

VP of Engineering 118

VP of Engineering Scale Sales Hiring Underperforming Technical Team 118

SaaStr

AUGUST 19, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. Michiel Rauws (@michielrauws2): So, my question is, we’ve been scaling our SaaS business. We can scale accounts, when we get them, very well. So the new sales leader is trying to figure out, can we go further up market?

Scale 233

Scale Sales Hiring Scaling VP of Engineering 233

ChurnZero

JANUARY 10, 2020

In her new role, she will unite HubSpot’s marketing, sales and services teams around the customer, creating a cohesive experience to help fulfill their mission of helping millions of companies grow better. . She has a Bachelor’s degree in Electronics Engineering, a Master’s in Computer Engineering, and an MBA from Berkeley.

VP of Engineering 52

VP of Engineering Customer Success Scale Cybersecurity 52

SaaStr

DECEMBER 23, 2020

As for Tamar, previously, Tamar was a Vice President at Google, holding product and engineering leadership roles on Google’s most important products, including Search, Identity, and Privacy. Prior to that, she was the Vice President of Advertising Technologies at Amazon’s A9. How should it be structured?

VP of Engineering 254

VP of Engineering Software Review Technical Review Underperforming Technical Team 254

Intercom, Inc.

DECEMBER 20, 2022

Catherine Blackmore , Global Vice President of Customer Success and Renewals at Oracle. Catherine Blackmore , Global Vice President of Customer Success and Renewals at Oracle. In this wrap-up of the year’s best bits, you’ll hear from: Paul Adams , Chief Product Officer at Intercom. Yamini Rangan , CEO at Hubspot.

VP of Engineering 118

VP of Engineering Technical Review Software Review Scale 118

SaaStr

JULY 24, 2019

I’m the Senior Vice-President of Client Services at Talkdesk, and I’m really excited to be here today; also, a little nervous. In this session Gillian will walk you through how to build a high performing CSM Team. Want to see more content like this? Join us at SaaStr Annual 2020. FULL TRANSCRIPT BELOW. My name is Gillian.

Retention 131

Retention VP of Engineering Sales Hiring Scale 131

Intercom, Inc.

SEPTEMBER 30, 2021

? ?. For Rebecca Egger, the CEO and co-founder of Little Otter , a mental health service designed for children, digital transformation will play a crucial role in scaling healthcare. That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021.

Scale 223

Scale Artificial Intelligence Healthcare Technical Review 223

ChurnZero

FEBRUARY 1, 2019

Leading a team of innovators and experts in their Customer Success, Professional Services, and Support organization, Amanda’s goal is to ensure that every customer optimizes the business impact of Lucidworks search and analytics deployments. Chris Collins, Senior Vice President and Chief Customer Officer, Ellucian.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

SaaSHolic

MAY 5, 2023

The decision to invest is based on the founding team’s potential and their product’s potential to scale and become a significant market player. The speakers believe that the next 10 years will be better for the region, with opportunities for investment in various industries using technology to solve problems.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90