Stax

FEBRUARY 19, 2025

One core area of focus is customer support, which adds immense value to every business when done correctly. When adding payment features for software users, the importance of including customer support for payment processing is no different. The Pros of Outsourcing Payments Support 1.

Outsourcing Services 88

Outsourcing Services Payments Payment Services Merchant Services 88

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

Sales Hiring 274

Sales Hiring Payment Services SaaS Payments Scale 274

Stax

APRIL 15, 2025

For subscription-based businesses achieving consistent and predictable revenue growth is the holy grail. In fact, monthly recurring revenue (MRR) is one of the most important metrics subscription businesses should be aware of. TL;DR MRR is the average revenue that a company expects to receive each month.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

Tom Tunguz

NOVEMBER 6, 2021

The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. All of the sales and marketing dollars invested to obtain persuade the buyer to put digital ink to pdf have been recouped immediately.

Sales Hiring 352

Sales Hiring Scale Payments Payment Solutions 352

SaaStr

MAY 25, 2024

Cloudinary VP of Developer Experience Sanjay Sarathy shares his journey to more than $100M and the lessons he learned along the way for building a PLG motion and an Enterprise sales motion. They didn’t initially envision being a large Enterprise sales organization. Let’s first start with how Cloudinary came to be.

Scale 312

Scale Sales Hiring SaaS Payments Development 312

SaaStr

APRIL 1, 2022

There’s no reason you shouldn’t hire the brightest, most talented people. Globalization Partners has their own business entities set up in nearly every country in the world meaning the legwork required for you to hire and manage international talent is already done. No matter where they live. Grab tickets here.

Payments 261

Payments Sales Hiring Payment Solutions Airlines 261

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. Joined by Katie Wickham, Payrix’s Director of Marketing, Butler shares essential tips on accelerating your business to $100 million ARR and beyond. . Brex then scaled its payments business quickly.

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Payments Payment Methods Embedded Payments Scale 243

SaaStr

DECEMBER 2, 2021

They help B2B SaaS marketers turn organic search into a source of repeatable revenue through software and coaching. Rattle is building a magical combination between Salesforce and Slack that lets the sales team track and update Salesforce all while sitting in Slack. Panther helps remote startups hire anyone, anywhere, in just a click.

Payment Features 259

Payment Features Payment Services Sales Hiring Payments 259

SaaStr

OCTOBER 20, 2023

OpenAI’s Head of Sales, Aliisa Rosenthal, joined OpenAI a year and a half ago — before ChatGPT launched. In 2021, they trained GPT3 on Github repositories, produced a model that could code, and released embedding that allowed people to vectorize language and search across it to perform recommendations. They’re on a rocket ship.

ChatGPT 292

ChatGPT Scale AI Search Sales Hiring 292

Payrix

AUGUST 21, 2024

Back to customer stories Delivering a premium payments solution to premium printers Payrix takes Inktavo’s payments to new heights with high transaction limits, greater efficiencies, and seamless access to working capital. Payrix was also able to provide embedded ACH, consolidated reporting tools, and single checkout experiences.

Payment Solutions 130

Payment Solutions Payments Merchant Services Payment Methods 130

SaaStr

DECEMBER 28, 2023

At a recent Workshop Wednesday , SaaStr founder and CEO Jason Lemkin answered the community’s most pressing questions about SaaS — from investor appetites and IPOs in 2024 to managing and hiring a Head of Sales as a solo founder to AI and the future of customer success. Let’s jump right into part one.

Sales Hiring 297

Sales Hiring Payment Solutions AI SaaS Payments 297

FastSpring

NOVEMBER 4, 2024

FastSpring, a leading global payments platform for over 3,500 growth-stage companies including top video game publishers, has hired Chip Thurston as Head of Gaming. Thurston formerly served as Director of Product at Scopely and Monetization Lead at SciPlay. SANTA BARBARA, Calif.

Sales Hiring 78

Sales Hiring Payments Payment Services Payment Methods 78

SaaStr

JULY 11, 2023

How do you win with a high-velocity sales strategy in a fast-moving, competitive market? In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process.

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Sales Hiring SMB Sales Recruiting Payment Methods 200

SaaStr

AUGUST 21, 2024

Only 18% of Revenue From SaaS. Shopify and Bill both also get the majority of their revenue from financial fees and transaction fees, not software subscriptions. But Toast even more so, at 18% of revenue. They are now profitable, but it’s not easy when 80% of your revenue only has 20%-28% gross margins. #4.

Scale 301

Scale Payment Methods Payment Solutions SaaS Payments 301

SaaStr

MAY 23, 2022

Let go of your bottom 20% of sales reps, concentrate leads in the best reps. This always gives you both a top-line boost (the top reps close more per lead), and gives you room to hire more reps at the same budget (to replace the 20%). And make all your VPs accountable to it. They hire mediocre folks on their team.

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Sales Hiring Management Airlines Venture Capital 322

Stax

AUGUST 20, 2024

Everything is done under one platform. And it’s all thanks to embedded finance and embedded fintech. Embedded finance isn’t entirely a new concept. Airline credit cards, payment plans for costly items, and car rental insurance are forms of embedded finance that have been around for a while.

Payments 88

Payments Payment Methods Merchant Services Finance 88

SaaStr

SEPTEMBER 26, 2019

The first thing SMBs did was look at their credit card payments and cancel everything they could. Anyone processing a lot of SMB and credit-card deals saw churn probably double. They still needed to process payments, track orders, ship orders, run financials, sign contracts, store data, etc. Almost irrationally.

SaaS Payments 280

SaaS Payments Sales Hiring Scale SMB 280

Neil Patel

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. Visualize every process from end to end. If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you. Process Visualization.

Payments 139

Payments Payment Solutions Software Review Payment Services 139

SaaStr

JUNE 17, 2022

The reality is though, in SaaS, especially if you are primarily sales-driven, that’s often gonna be tough. Pay Sales Bonuses When Cash is Received, Not Upon Signed Contract. Sales reps hate, hate, hate this. The exact % can vary based on types of payments and customer size. See, e.g., Calendly, Zapier, etc.

SaaS Payments 307

SaaS Payments Sales Hiring SaaS Payment Services 307

Payrix

FEBRUARY 21, 2024

Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. If you’re thinking about Embedded Payments for your platform, make time to listen to this episode of the PayFAQ Embedded Payments podcast.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

Intercom, Inc.

AUGUST 29, 2019

In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. Hiring for sales with John Barrows.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. Enter the platform company. You link a bank account and then you can immediately do what you want to do. And so about 10,000 in the U.S.

Payments 214

Payments SaaS Payments Banking Underperforming Technical Team 214

SaaStr

SEPTEMBER 28, 2023

Who Is WorkOS and What Do They Have To Do With Enterprise Readiness WorkOS is a developer platform designed to make it really easy to become “Enterprise ready.” When you actually sell to the Enterprise customers, you need to go into their systems and integrate with whatever they’re using,” says Grinich. It’s not an option.

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Enterprise readiness Payment Solutions Enterprise Payments 283

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

SaaStr

FEBRUARY 16, 2019

The issue is that most SaaS start-ups are terrible at collecting cash that doesn’t come from a payment gateway. They hook up a payment system when they start as self-service, and the cash magically flows into the bank account. Even worse, they pay the entire annual sales commission on these deals, without getting the cash.

Sales Hiring 267

Sales Hiring Payment Features SaaS Payments Payment Solutions 267

Chart Mogul

SEPTEMBER 17, 2020

Monthly recurring revenue is one of the least exciting topics to take on in 2020. While I was researching this topic, I reached out to our Customer Success and Sales teams to see if many customers were coming to them with questions about MRR. MRR stands for Monthly recurring revenue. MRR stands for Monthly recurring revenue.

Payments 145

Payments Revenue Payment Features SaaS Payments 145

SaaStr

NOVEMBER 3, 2023

Jonathan joined Toast as the SVP of Sales in 2017. A Glance at Toast’s Hypergrowth Journey When Jonathan joined Toast as the SVP of Sales, the company was Series B with $20M in ARR. Toast is a vertical software embedded payments solution for restaurants in the U.S. Just six years later, he’s the CRO of the company.

Payment Methods 267

Payment Methods Acquisition Scale Payments 267

SaaStr

OCTOBER 6, 2023

They collect the payment online and take a 15% fee for every booking. Airbnb handles the payments and gets you a guest, and now your rent is covered for the next couple of months. That doesn’t necessarily mean they care about a ton of users or revenue, although they like that, too. No one cares who you will hire.

Payment Methods 273

Payment Methods Startup Payment Solutions Sales Hiring 273

Sales Hacker

MAY 15, 2023

It’s hard to know when you’re ready to hire a sales team — and the consequences can make or break your startup. Perhaps not surprisingly, about 40% of new companies go out of business because they run out of cash or fail to raise capital, reports CB Insights. How do you know you’re ready to hire a sales team?

Sales Hiring 102

Sales Hiring Scale Outsourcing Services Payment Services 102

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. Adnan Chaudhry | SVP of Sales @ Salesforce. Companies tend to stick around.

Sales Hiring 210

Sales Hiring Scale SaaS Payments Sales 210

Stax

AUGUST 14, 2024

Experienced payments and sales executive joins Stax leadership team to drive accelerated growth for Stax Connect and embedded payments. Stax Payments , Inc., a leading payment technology provider, has appointed Jeremy Krahl as the SVP, ISV Business Development. and Canada.

Payments 88

Payments Stax Payment Solutions Payment Services 88

Payrix

SEPTEMBER 10, 2024

In the fast-evolving world of software, Embedded Payments have emerged as a crucial element for software companies aiming to grow their business, enhance customer experiences, and streamline transactions for consumers. Businesses today expect seamless transactions, both for themselves and their customers.

Payments 100

Payments Payment Solutions Payment Services SaaS Payments 100

SaaStr

SEPTEMBER 13, 2020

We celebrate businesses like that, and of course, the platform we’re on today with Zoom, that has really become a communications platform that’s defining this COVID era. If you look at the IAS vendors, they passed $130 billion revenue milestone this year. It is staggering. We call that a second act.

Sales Hiring 232

Sales Hiring Scale Payments Cloud 232

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees. David Schmaier: Sure.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

Stax

APRIL 10, 2025

Question: what’s the best way for your business to get paid while satisfying your customer’s need for varied payment options and convenience? Answer: know the top modes of payment your customers prefer, and ensure you accept them. You will need POS terminals to accept and process in-person card payments.

Payment Methods 88

Payment Methods Payment Services SaaS Payments Payment Solutions 88

Intercom, Inc.

OCTOBER 1, 2019

There are no silver bullets in sales – no tricks, hacks, or mantras that can guarantee you’ll hit target. But there are actionable plays that high-growth companies use to scale their revenue. Having led sales teams at Facebook, Twitter, and now Intercom, I’ve developed and executed many of these plays. Short on time?

Scale 156

Scale Sales Hiring Sales Outsourced Development 156

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. But even for companies with this early viral growth, there comes a point in time when this organic growth needs to be supplemented with formal sales. Yes, Slack started off with no sales team.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162