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What is Customer Enablement? A Quick Guide for B2B & SaaS

Totango

Customer Enablement Essentials: What B2B and SaaS Brands Need to Know. Customer enablement empowers customers by giving them the resources they need to use your product successfully. This helps deliver more satisfying customer experiences , promoting customer renewals and referrals, which are critical to B2B SaaS businesses.

B2B 84
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Top 10 SaaStr Videos of the Week: Point9, Profitwell, Snowflake, Salesloft, ActiveCampaign, and More!

SaaStr

“The Current State of SaaS Companies, Subscriptions and Retention with ProfitWell” A great update from a version of this data just after Covid hit. #3. “How to Build out a Sales Organization from 0 reps to ~100 in 18 months with Flock Safety” A deep dive on how to scale an ultra-high velocity sales org. #5.

Scale 256
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Top Global SaaS Trends You Should Know with Google Cloud and Zenoss (Video + Transcript)

SaaStr

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. Who’s here on a CEO or more on a business hat SaaS?

Cloud 171
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Top 10 Tools to Get Your App PLG-d

Frontegg

Embrace self-service: Your development teams are embracing the self-service philosophy – your teams can focus on product adoption and self-service enablement. Also, no PLG strategy can work with traditional SaaS indicators. Best For: Multi-Tenant User Management, Self-Service Enablement. Best For: Product Adoption.

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SaaStr Podcast #395 with UserTesting CEO Andy MacMillan

SaaStr

In Today’s Episode We Discuss: * How did Andy make his way into the world of SaaS? Why does Andy think the seat-based pricing model in SaaS will die? And that became a pretty important skill set as people were trying to scale SaaS businesses all over Silicon Valley. It was a subscription based model.

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A pandemic changes the playbook

ProfitWell

Listen wherever you get podcasts: ProfitWell SaaS index. We’re looking at the data from January 2019 to present day from B2B and B2C companies , regarding their monthly recurring revenue—creating a vision of current SaaS market growth. Top B2B SaaS news. In 2012, the average SaaS company had about two competitors.

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BrowserStack’s Mark Rudden on hypergrowth in a global pandemic

Intercom, Inc.

In fact, in some form or another, he’s been working in sales for most of his career. What started as a few gigs selling media, property, and even bicycles turned into a blooming SaaS career that Mark has been mastering for the last decade at Salesforce, Wrike, and now BrowserStack. SaaS is the subscription business.