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AI: The Teammate Clinicians Need

Andreessen Horowitz

After the Covid-19 pandemic, only 57% of physicians said they would choose the field of medicine again. We believe that specially-trained AI models can drive wasteful spending away from clerical and administrative work and towards delivery of care. Technology is emerging for AI to augment and enable care.

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Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare

Intercom, Inc.

But the most challenging moment came last year, with the onset of the COVID-19 pandemic. We recently spoke with Joel to learn more about Cliniko’s approach, organizing work in a remote-first setting, and what the future holds for the healthcare industry. About 10 years ago, I started the journey with Cliniko. Dee: Yeah.

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Letter to Customers: Serving the IT Community During COVID-19

BetterCloud

Dear BetterCloud customers, As the COVID-19 outbreak unfolds, and companies are finding themselves thrust into a distributed workforce, IT is at the forefront of enabling this “new normal.”. Our entire team has transitioned to working remotely, and we’re fully functional and available. Lean on us.

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7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar

ChurnZero

7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar. During this time of economic instability, it’s critical that Customer Success teams protect and provide business continuity to their customers. How do you balance customer communications during a crisis? Email is now the only option.

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Customer Retention During Economic Downturns: What’s Top of Mind for Your Customers?

Totango

The unpredictability of an economic downturn, such as the continuing COVID-19 pandemic, can introduce uncertainty into the relationship between you and your customer. During difficult times, it is especially important to understand what is going on inside your customer’s mind, as well as what is going on inside their business.

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What It’s Like to Scale a Startup, Get Laid Off, and Then Re-Hired During COVID-19

BetterCloud

This is my candid story about working in IT at a fast-growing startup. During that time, we were fortunate enough to acquire two separate companies who had a similar tech stack to us. Our offboarding workflow worked like this: HR asks us to offboard user. Then… COVID-19 hit. My hours of work creating alerts.

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5 Strategies for Professional Service Organizations to Accelerate the Post COVID Recovery

OPEXEngine

In this third installment of our blog series ‘React, Adjust, Recover – Strategies for Professional Service Organizations During the COVID-19 Outbreak’, we focus on strategies to help businesses recover faster as restrictions begin to lift.