Sales Hacker

SEPTEMBER 24, 2018

What if sales reps can really harness the full potential of the pricy software tools we thought would turn us into sales superstars? Goodbye missed quotas; hello sales engagement!). When science and sales meet, sparks fly. RELATED: What is Sales Engagement? Sales Engagement: A Billion Dollar Market.

Scale 89

Scale Sales Recruiting Engagement Artificial Intelligence 89

Sales Hacker

DECEMBER 21, 2017

What is Sales Operations? Sales operations refers to the unit, role, activities and processes within a sales organization that support, enable, and drive front line sales teams to sell better, faster, and more efficiently. But perhaps more than anything else, sales operations brings a system to selling. Technology.

Scale 105

Scale Sales Recruiting Sales Hiring Technical Review 105

Intercom, Inc.

FEBRUARY 28, 2018

A big part of why we are seeing this growth is that our customers have found that when they use Intercom to engage their website visitors, conversion rates and sales increase by more than 80%! He has led Intercom engineering for the past 5 years and has grown and scaled our products to where they are today. Interested?

Scale 195

Scale Sales Hiring CTO Engineering 195

Intercom, Inc.

JULY 19, 2021

When asked about the key business benefits they’ve experienced from being able to scale conversational support across their organization, support leaders and decision makers reported: Improved customer retention (60%). Teams that benefit: Sales, marketing. Increased business efficiency (58%). Enhanced customer satisfaction (58%).

Underperforming Technical Team 129

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 129

Sales Enablement, SaaS and Growth

JUNE 26, 2018

Today, everyone working in and around sales and marketing knows that bots are hot, in vogue and quite simply, of the moment. In my role leading sales enablement at HubSpot in EMEA, we deliberately carve out time to think about ways to leverage tools, technology and software that will make sales reps more effective.

Sales Enablement 100

Sales Enablement Scale Sales Recruiting Sales Hiring 100

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

Neil Patel

OCTOBER 12, 2020

By using artificial intelligence like voice recognition and natural language processing (NLP) to understand requests and machine learning to collect data, identify patterns, and “learn” user preferences. No complaining, recruiting, or training required. The Benefits of Using AI Digital Assistants in Marketing.

Artificial Intelligence 136

Artificial Intelligence AI Search AI Social Media 136

SaaStr

AUGUST 20, 2019

In this session, Anna and Sameer will highlight SendGrid’s journey from growth stage through acquisition and why focusing on people and culture is mission critical to success as a company goes through the scaling process. We were signing up hundreds of new paying customers every month with five sales reps. Anna Khan | VP @ BVP.

Scale 141

Scale Acquisition Scaling Sales Hiring 141

SaaStr

SEPTEMBER 13, 2020

Even at spectacular scale, they’re still growing at 30%. Law number one, in the cloud economy, scale wins. But if you just take a step back for any kind of market that we’ve had success with, with cloud software companies, the majority of the market, say 50, 60, sometimes 70% goes to the scaled leader.

Sales Hiring 210

Sales Hiring Scale Payments Cloud 210

ChurnZero

JANUARY 13, 2023

As more mundane tasks are automated by machine learning and AI, people have increasingly more time to devote to developing relationships with customers. apply natural language processing (NLP), artificial intelligence and machine learning (AI/ML) to mine signals hiding in plain sight. Joel Passen , co-founder, Sturdy.

Trends 98

Trends Customer Success Sales Hiring Artificial Intelligence 98

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. If you missed episode 153, check it out here: Learning Drives Sales Effectiveness with Paul Fifield?.

Scale 112

Scale Payments Technical Advisors Sales Recruiting 112

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. Each provides their perspective, lessons learned and pro tips along the way. So we decided to take you to know three specific topics which are hiring, culture and sales.

Sales Hiring 117

Sales Hiring Scale Sales Recruiting Company Culture 117

Sales Hacker

NOVEMBER 26, 2018

This week on the Sales Hacker podcast , we interview Dannie Herzberg , Head of Mid-Market Sales at Slack. Dannie is one of the top sales leaders in the country having spent time helping Hubspot IPO over 5+ years and then moving on to Slack where she leads all SMB, Mid-Market, and Sales Development efforts for the US and Canada. .

Sales Recruiting 65

Sales Recruiting Sales Hiring Scale Sales 65

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Veeva is a cloud-based CRM and content management solution built specifically for the pharma and life sciences industry.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Unbounce

JUNE 17, 2020

This example is as much a sales letter as it is a landing page. A versatile tool for online retailers, Optimonk uses perfectly-timed messages to help online stores drive sales and reduce cart abandonment. Scale with ease: Duplicate your landing page with a single click and adjust to suit each campaign. Who’s behind it?

Scale 145

Scale Sales Recruiting Underperforming Technical Team Software Review 145

Sales Hacker

AUGUST 11, 2020

This week on the Sales Hacker podcast, we speak with Wes Ulysse , Head of Sales, North America at Red Points, a SaaS company that’s leveraging AI and machine learning to protect brands’ online intellectual property. Wes started his professional career as an accountant for the New York City Ballet.

Sales Hiring 127

Sales Hiring Scale Artificial Intelligence Sales Recruiting 127

SaaStr

APRIL 11, 2019

” Or, “You are the next generation account management software.” ” And for us, the piece that was missing was that there was a job that existed called the customer success manager. ” Have you thought about customer machine learning. Number four, being authentic at scale.

Scale 136

Scale Customer Success Artificial Intelligence Sales Recruiting 136

User Pilot

JULY 21, 2024

Collaborate with other departments : They work closely with marketing, sales, and customer success teams to ensure a cohesive customer experience that fosters loyalty. Close.com Blog : Close.com offers sales software with a strong focus on customer success. Book a demo to see it in action!

Retention 52

Retention Management Sales Recruiting Scale 52

User Pilot

FEBRUARY 13, 2024

Some SaaS businesses with a global audience try to recruit support agents from different countries to increase support availability at odd hours, but nothing beats a self-service portal that users know they can visit as desired. AI chatbots : AI chatbots use NLP and machine learning to stimulate conversations with a human support agent.

Marketplace as a Service 52

Marketplace as a Service Software AI Search SaaS 52

Full Session

NOVEMBER 27, 2024

Conversion and funnel optimization tools: Visualize and analyze user behavior at every stage of your sales and marketing funnels. Conversion tracking : Measure goal completions, e-commerce sales, and user interactions to optimize conversion funnels. The Enterprise plan starts at $34 per session.

Software Review 52

Software Review Software Technical Review Systems Review 52

Full Session

NOVEMBER 27, 2024

Conversion and funnel optimization tools: Visualize and analyze user behavior at every stage of your sales and marketing funnels. Conversion tracking : Measure goal completions, e-commerce sales, and user interactions to optimize conversion funnels. The Enterprise plan starts at $34 per session.

Software Review 52

Software Review Software Technical Review Systems Review 52

Unbounce

APRIL 19, 2024

Every business needs sales to survive. When it comes to your online marketing game, high conversion rates are key to making those sales. Whether you’re on the right track or need to up your sales game, studying and learning from what other businesses have done to achieve success is a slam dunk. Let’s get started.

Scale 52

Scale AI Search Underperforming Technical Team Sales Recruiting 52

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Driven by machine learning, Recorded Future’s platform gathers and analyzes information from a large number of sources to help teams make the best decisions. During 2018 Black Friday/Cyber Monday, sales through Shopify reached a record-breaking $1.5+

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. Lessons for scaling high-growth organizations.

Scale 133

Scale Payment Services Payment Methods Sales Hiring 133

SaaStr

NOVEMBER 28, 2019

Felix : It was a lot easier to invest to convince customers and investors and so we actually, I mean more of a European way of scaling a company. And so again we would just have added to more kind of friction in the sales cycle and there was a whole video long sales cycle. So that’s how I’m rationalizing it now.

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Government 183

SaaStr

MAY 14, 2019

Goes on to what extent does this login us in, to what extent is it easy to get developers to work on it, to what extent is it easy to scale it? Just scaling software. We have opportunities to scale software from very small implementations to very large implementations due to cloud technology today. Mikkel : So we recruit.

Cloud 236

Cloud Sales Recruiting Scale Sales Hiring 236

SaaStr

AUGUST 13, 2019

So most of the SaaS organizations really find it pretty difficult to scale up. Why is it very difficult to actually scale up? You may actually need to build a sales team that can serve up market. The enterprise sales playbook that I had used in other companies just did not work at Dropbox. Why is that the case?

Scale 162

Scale Sales Hiring SaaS Sales Recruiting 162

Sales Hacker

JULY 3, 2018

We’ve been compiling this sales automation tools list for a while, trying to figure out the best way to get the information out there. There are a number of existing resources available on sales automation, but they don’t offer use cases and examples of how to put the tools to action. What Is Sales Automation?

Scale 87

Scale Outsourcing Services Sales Recruiting Outsourced Development 87

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Driven by machine learning, Recorded Future’s platform gathers and analyzes information from a large number of sources to help teams make the best decisions. During 2018 Black Friday/Cyber Monday, sales through Shopify reached a record-breaking $1.5+

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

Sales Hacker

JANUARY 28, 2020

This week on the Sales Hacker podcast, we speak with Ellie Tamari , the VP of North American Sales at Namogoo. Today we are incredibly excited to have a recent friend, member of the Boston chapter of the Revenue Collective, and female sales leader that came to the role somewhat later in life — Ellie Tamari. What You’ll Learn.

Sales Hiring 78

Sales Hiring Scale Sales Recruiting Management 78

SaaStr

MARCH 1, 2019

What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales? What time frame from SAL to closed lead suggests product market fit?

Scale 147

Scale SMB Sales Recruiting Sales Hiring 147

SaaStr

JANUARY 3, 2020

What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales? How does Tom think about constructing comp plans the right way today?

SMB 28

SMB Sales Recruiting Sales Hiring Scale 28

Full Session

NOVEMBER 21, 2024

Find and remove conversion blockers , optimize key touch points in the user journey, and minimize drop-offs in your marketing and sales funnels using conversion funnel analysis. This tiered system allows you to choose a plan that fits your current needs and scale up as your business grows.

Banking 52

Banking Software Review Technical Review Sales Recruiting 52

Full Session

NOVEMBER 21, 2024

Find and remove conversion blockers , optimize key touch points in the user journey, and minimize drop-offs in your marketing and sales funnels using conversion funnel analysis. This tiered system allows you to choose a plan that fits your current needs and scale up as your business grows.

Banking 52

Banking Software Review Technical Review Sales Recruiting 52

Sales Hacker

DECEMBER 8, 2017

The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018. Top 2018 Sales Trends & Predictions – Strategic Headlines.

Scale 108

Scale Technical Review Outsourcing Services Sales Hiring 108

Sales Hacker

JUNE 3, 2025

Over his 15-year career at Meta, Rick was instrumental in driving international expansion, especially across Europe, the Middle East, and Africahelping to localize strategy, scale high-performing sales teams, and bring new ad products to market. Rick is the former managing director of Meta Ireland. Rick, welcome to the podcast.

Sales Hiring 65

Sales Hiring Scale Sales Recruiting Sales 65

How To Buy Saas

MARCH 3, 2025

Artificial Intelligence (AI) & Machine Learning (ML) in SaaS Imagine logging into your SaaS platform, and instead of staring at static dashboards or manually running reports, your software tells you exactly whats happening and what to do next. Well, AI and machine learning (ML) are making it a reality.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Payment Services 52