SaaStr

MAY 29, 2019

Stripe’s software allows its customers to make and receive payments by providing the technical, fraud prevention and banking infrastructure to operate online payment systems. Qualtrics is an online survey software maker. Claire Hughes Johnson is Stripe’s COO. Ryan Smith Qualtrics Founder/CEO.

Payment Methods 217

Payment Methods Payment Solutions Payment Services Banking 217

Baremetrics

DECEMBER 7, 2023

While running my financial modeling software business Flightpath (Now Forecast+) , we often get the question “Which SaaS billing platform should we use” from our customers. Similarly, the startup leadership are usually the best people to figure out the type of an integration needed between their app and the billing platform.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

Tom Tunguz

MARCH 19, 2020

This is important to project churn rates, assess timing of software payments, and estimate the impact on cash flows/burn. Dunning is the process of collecting outstanding payments and communicating with customers about them. For example, Zoom has a section of their website dedicated to helping people. Sixth, leadership.

Startup 207

Startup SaaS Payments Payment Services Payment Methods 207

Neil Patel

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

Baremetrics

AUGUST 30, 2021

The phone rings. If you chose not to answer the phone, you’d be in the majority. People love talking to you on the phone – just not necessarily when you’re selling something. Buyers need to be in control When the phone rings, or an email pops into our inbox, we are put in a reactive position. Do you pick up?

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

GetUplift

FEBRUARY 14, 2024

While staring at a blank google doc trying to come up with smart and effective copy that will help prospects understand what it is you do — and why they should choose you over someone else — you probably find yourself almost automatically gravitating towards your competitors’ websites. Because AI is THE thing right now.

B2B 65

B2B Technical Review Payment Solutions Scale 65

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Speaker video: Stripe is really a set of developer tools for building and operating an online business. I’m an execution person.

Scale 148

Scale Payment Services Payment Methods Scaling 148

Subscription Flow

NOVEMBER 16, 2023

Subscription based and fixed pricing were two payment methods that had benefits but also major drawbacks such as: flexibility for the client as well as the company. The method by which the price per unit of consumption is established is a consumption model’s second most crucial component.

Pricing 52

Pricing Payment Features Payment Services Payment Methods 52

Buffer Resources

DECEMBER 14, 2023

0:00 / 0:17 1× They also tend to perform quite well – I’ve only posted a few, but they tend to be one of my top-performing formats, a win for my personal branding efforts. For example, you could create a carousel that walks users through setting up a specific software or tool.

Social Media 124

Social Media Payment Methods Payment Solutions AI Search 124

ChurnZero

MARCH 31, 2020

Kris Morrison, VP of Customer Success at Interact Software. Takeaway #1: Don’t be afraid to ask customers how they’ve been impacted by this crisis—whether it’s directly via phone or passively via a survey. Reaching out to customers via phone helped motivate their team by hearing customers’ sense of relief and gratitude.

Payment Methods 72

Payment Methods Payment Solutions Software Review Payment Services 72

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. But we provide a combination of APIs and software. Payments has been around for thousands of years. Dare I say SaaS. They were self taught developers.

Scale 114

Scale Payment Services Payment Methods Sales Hiring 114

ProfitWell

AUGUST 26, 2019

Zenefits, a cloud-based software for managing human resources, scored a # 10 spot. Stripe, the online payment processing software, was placed in eighth. Tech Tribune came to these results after researching revenue potential, leadership team, brand/product traction, and competitive landscape. Happy dosing.

Payment Methods 40

Payment Methods Sales Recruiting Payment Services Payment Solutions 40

FastSpring

MARCH 27, 2023

Like, you’re literally on the floor like crippled with crying just like two years of your hard work, or whatever, you know, you’re like, ah, and then you get a phone call at that exact moment. We’re enterprise software for a new category called LearnOps. Cognota didn’t necessarily start as a software business.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Lessons learned on leadership with Karen Peacock and Leandra Fishman. 10 years of making internet business personal.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

AUGUST 7, 2020

I am Matt Garratt, Managing Partner of Salesforce Ventures, and we will be talking about the secrets to building a $1 billion vertical SaaS company, and we’re very fortunate to have two executives from leading enterprise software companies who have done this. I was amazed by how big Salesforce was in the ecosystem. Actually, two.

Payment Solutions 145

Payment Solutions Pricing Payments Payment Services 145

OPEXEngine

JULY 28, 2020

They define a bold path to leadership, they make difficult portfolio choices, they allocate resources strategically and they build strong capital structures. The company makes little from the operating system itself, but the more Android phones that are out there, the more Google collects in mobile ad and app revenue.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Baremetrics

DECEMBER 7, 2023

Other things to consider Loans Payment terms Annual plans 7. If you software spend is, say, $5,000 a month, it’s hard to figure out how much of that is actually needed just by looking at the number alone. We have seen companies where only the leadership team takes a pay cut, but also team-wide cuts have been on the table.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

OPEXEngine

MARCH 15, 2022

If you can sell from home – do,” says Daniëlle Keeven, VP of Finance at paddle.com—a merchant of record for software companies around the world. Do you need to expand overseas to ensure your competitiveness or leadership position as a company in your respective market? Payment Processing and Currency Management.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. * First, what is continuous customer development? Does it have to be in person? Krish Subramanian: We are software engineers by training.

Scale 124

Scale SaaS Payments Sales Recruiting Payment Services 124

OPEXEngine

JUNE 9, 2020

To help accelerate your business you must embrace that in the post-COVID world, your customers will be much more willing to accept remote delivery of services that were traditionally delivered in person. Many companies added a ‘Message to our customers’ statement on the homepage of their website.

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

ProfitWell

AUGUST 13, 2020

This book is an invaluable read for those building a company or in a leadership position. And how to be vulnerable in a leadership role. Ben also created the Cultural Leadership Fund , connecting the greatest cultural leaders to advance more African Americans into technology. Recover payments and reduce churn ?

Payments 52

Payments SaaS Payments Payment Methods Underperforming Technical Team 52

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. They didn’t have any cell phone credit. I’ll go easy on you.

Scale 155

Scale Sales Recruiting Scaling SaaS Payments 155

SaaStr

AUGUST 15, 2020

Has been CEO before, was CEO of Alfresco Software and long career in software and comes in, I think, with a lot of passion for customers and customer success, which I’m excited to hear about and also comes in live streaming, my understanding is from a boat right now, right Bernadette? So they kind of got that wrong, right?

Payment Methods 188

Payment Methods Merchant Services Scale Payments 188

Kellblog

JANUARY 30, 2021

In an era where we (vendors) increasingly run our own software, running it is increasingly as important as building it. Here’s Lynch’s website (now seemingly somewhat out of date) to hear his side of this story. Leadership matters. I was used to remote work for individual creative positions such as writer or software developer.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

yoursales

JANUARY 28, 2022

Do you know of software, which belongs on this list? It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. hyperise - Hyper Personalize your sales funnel and grow your sales conversions.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

Baremetrics

AUGUST 5, 2021

Aside from the cost of tracking software comes the need to monitor your employees’ online activities throughout the day while they are working from home. One company that is finding creative ways to embrace a hybrid workplace is Wex , a payment solutions provider. We both think about mentoring as a two-way relationship.

SaaS Payments 98

SaaS Payments Technical Review Payment Methods Software Review 98

Sales Hacker

FEBRUARY 12, 2021

As businesses grow, their software requirements grow as well. As businesses grow and adapt, software shouldn’t hold them back. HubSpot and Salesforce are top two enterprise CRM solutions, according to user ratings and reviews on G2, Capterra, and Software Advice. What is an enterprise CRM software? Average Rating: 4.43.

Payment Solutions 86

Payment Solutions Enterprise Scale Payments 86

OPEXEngine

MAY 4, 2021

” Many leadership paths. ” Of 53 software-as-a-service (SaaS) CFOs that CFO Dive covered over the past year, almost 30% started out in investment banking. . ” Of 53 software-as-a-service (SaaS) CFOs that CFO Dive covered over the past year, almost 30% started out in investment banking.

Payment Services 52

Payment Services Finance Communication Strategy 52

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. We put it online, $10,000, and we started talking to our customers. We taught a free class, got 7,000 people in the free class, and I started emailing everybody in that class individually, personalized emails, one by one, a thousand a day. We can quit our jobs.

Acquisition 133

Acquisition Software Review Payment Methods Marketplace as a Service 133

Totango

MAY 29, 2020

Be it through high-touch video and audio calls or low-touch email campaigns, now is the time to offer personalized, proactive engagement that provides your customers value. Customers presented with cash flow stresses due to current events will appreciate payment flexibility, perhaps in the form of temporarily waived or reduced account fees.

Payment Solutions 62

Payment Solutions Technical Review Payment Services Software Review 62

SaaStr

OCTOBER 10, 2019

Freemium can help software companies gain users quickly—but what happens when it’s time to scale back or up? So you can create this online interactions that are amazingly beautiful without any need for codes and without any, let’s say, true design education. So that we can suggest you like other eCommerce’s do as well.

Scale 130

Scale Scaling Payment Methods SaaS Payments 130

Sales Hacker

AUGUST 7, 2020

Leadership. Leadership. VP Nokia Software, North America Sales. The Exceptional Leadership Institute for Women. BMC Software. Lucid Software. VP of Software Solutions. Vice President of Payments Products UK. We’ve broken the list down into categories of expertise for your convenience.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

SmartKarrot

SEPTEMBER 7, 2022

Collaborate with customer value leadership to drive growth and scalability through ongoing internal Databook projects and initiatives. Power the growth of your merchants in multiple channels, through proactive advisory in Adyen’s products and services as well as the international payments landscape. Promote the value of the product.

Merchant Services 19

Merchant Services Customer Success Payment Services Sales Hiring 19

Intercom, Inc.

MAY 16, 2019

Patrick: It’s a tool that helps you create interactive product onboarding guides for online businesses or online products. But then when we reviewed the proposal with leadership, we actually got pushback. On the flip side, there’s already competition, and they’re selling this type of software.

Payment Solutions 106

Payment Solutions Underperforming Technical Team Onboarding Software Review 106

yoursales

DECEMBER 23, 2019

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). One Simple Price.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102