Intercom, Inc.

DECEMBER 14, 2022

What the soon-to-be podcast host and venture capitalist calls to mind is a somewhat forgettable scene where Peter Thiel becomes Facebook’s first major investor. It was the first time Harry came across venture capital, and, he tells us, he was instantly hooked. There’s no right way to do venture. Delighted to have you.

Venture Capital 129

Venture Capital Interviewing Sales Hiring Underperforming Technical Team 129

SaaStr

JULY 12, 2022

Now, I just invest in SasS companies. You have to create a repeatable process if you’re going to scale up the sales team. The Number One Job of a VP Sales is Recruiting a Great Team. Your VP of Sales’ number one job is getting eight to 10 great people on you team. That’s my background. laughter].

Sales Hiring 277

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 277

SaaStr

JULY 1, 2021

The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team? Sam : This is not my insight, but someone else says… I really do believe it, that the team you build is the company you build.

VP of Engineering 284

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 284

SaaStr

AUGUST 12, 2022

You would take three to four years to deploy it for new investments, not follow-ons but new investments. And they’ve probably cut the amount they want to invest in the next 12 months by half to 66% because of the math. They’ve cut the amount they want to invest. So you’d raise $100 million fund.

Scale 226

Scale SaaS Payments Scaling SaaS 226

SaaStr

JULY 8, 2020

What Nobody Tells You About Seed Investing with SaaStr CEO Jason Lemkin and Cowboy Ventures Founder and Partner Aileen Lee. Aileen Lee | Founder @ Cowboy Ventures. I think it gives us a perspective that maybe we don’t get in some other places, in addition to many great investments over the years.

Investment 169

Investment Technical Review Part-Time VPE Development Team Review 169

FastSpring

DECEMBER 8, 2022

And we had a variety of software offerings, everything from WordPress themes and plugins, a local development tool called Local and then had very SaaS like elements to our offering there. But I think you also need to take into account like the total addressable market, and your time and investment. I think that was surprising for me.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Baremetrics

APRIL 16, 2021

Sweat equity and credit cards, personal lines of credit, direct cash investment into the business in the form of an equity stake or a related-party loan to the company, deferring cash-pay compensation. Future capital providers love to see that you’ve invested more than your time into your endeavor. Types of Capital.

Venture Capital 66

Venture Capital Technical Review Underperforming Technical Team SaaS 66

Chart Mogul

SEPTEMBER 15, 2023

5 Reasons I Hate the Rule of 40 by Mikael Johnsson, SaaS Nordic While not necessarily completely useless, I would strongly argue that R40 is a metric applicable to the world of PE and public markets investing and is not a good metric for assessing the quality of venture-stage companies.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Neil Patel

JANUARY 11, 2021

You can then use it to arrange for the required capital to launch your product or service. Follow this up by building your team and finding a location if you’re opening a physical store. After all, your customers would prefer more of a good thing and less of a bad thing. Solve a problem you identify.

Underperforming Technical Team 128

Underperforming Technical Team Business Sales Hiring Scale 128

SaaStr

MAY 27, 2020

Anyone who studied economics will know when supply greatly exceeds demand, prices drop. Many of you may have noticed this past week, actually oil future prices went negative. When the future is predictable, people like to invest. Deflation is when prices are dropping, that could be prices of real estate.

Technical Review 212

Technical Review Payment Services Payment Methods Development Team Review 212

SaaStr

AUGUST 19, 2022

And also on the side, doing a strategy of pure, just changing our ICP and fully picking it and making it super narrow and super focused, and having 25% of the team doing that. And 75% of the team continuing business as usual. No one has an engineering team with the time to build anything. Is that a good investment to make?

Scale 248

Scale Sales Hiring Scaling VP of Engineering 248

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Meet Our Speakers… Patrick Arippol, Managing Director of Early Stage Investments, DGF Investimentos. He is leading DGF Investimentos’ specialized early-stage investment group – DGF Inova.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

ChurnZero

APRIL 27, 2021

As ChurnZero recently secured a Series B investment bringing our total funding that has been raised to date to $35 million, we thought we’d take a look back and see the role that Customer Success plays at each respective stage of funding for SaaS companies. And we thought, who better to ask than those that chose to invest in us along the way.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

Outseta

JANUARY 20, 2020

I was managing a team of 15 and the company had grown to about 140 employees. They were clearly property management and software development, and as someone that was hired to accelerate Buildium’s growth I immediately saw countless opportunities to grow the company by moving into new markets. We mostly succeeded. I’m proud of all that.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

JULY 29, 2022

But boy, I can tell you from all the companies I have invested and worked with that have a hardware/software component, it really actually gets brutal as you scale. Enough venture capital can certainly bridge that gap. And we’re about to add basically a team collaboration tier on top of the product.

Scale 252

Scale Scaling Sales Hiring Enterprise 252

SaaStr

FEBRUARY 21, 2020

How does David think about scaling sales teams? Number two, you have a team of people that you’ve worked with before and some of whom will come along with you. David Skok: So I actually, I’m definitely a believer that it definitely gets easier and I think we see that in our venture investments too.

Scale 197

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 197

SaaStr

JULY 28, 2021

My marketing team wanted me to do the world’s most boring video. Bootstrapped because nobody in their right mind would have actually invested in us back then and took it up until 2014 as a bootstrapped company. ” Cannot put a price on that. Frankly, we got some bad advice from VCs in the early days.

Startup 278

Startup CTO Hire Sales Hiring CTO Coach 278

ProfitWell

DECEMBER 4, 2019

An existing SaaS customer spends more, on average, than a new customer, and are more than seven times more likely to churn (leave your business) to go to a competitor because of poor customer service than they are for a better product. Venture capitalists and angel investors are not the only routes to growing your business.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

SaaStr

NOVEMBER 13, 2020

394: Where is Venture Capital today? Interesting for a couple reasons, but Sunil’s been investing in cloud internet since before almost anybody. You’ve spent almost your entire career in venture, back when an $800 million exit might be exciting, before any of this stuff was hot. And how do you hack it?

Sales Recruiting 177

Sales Recruiting Development Team Review Technical Review Sales Hiring 177

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Technical Review 223

Technical Review Technology Scale Marketing 223

SaaSOptics

AUGUST 16, 2018

Watch our latest webinar to hear from Bigfoot Capital Founder Brian Parks, SaaSOptics CEO Tim McCormick and Techstars Partner Ari Newman as they share best practices on raising seed capital and getting to a series A round. We discuss: How seed and Series A investment criteria differ. Tim McCormick: 00:06:56 .

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Watch our latest webinar to hear from Bigfoot Capital Founder Brian Parks, SaaSOptics CEO Tim McCormick and Techstars Partner Ari Newman as they share best practices on raising seed capital and getting to a series A round. We discuss: How seed and Series A investment criteria differ. Tim McCormick: 00:06:56 .

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Watch our latest webinar to hear from Bigfoot Capital Founder Brian Parks, SaaSOptics CEO Tim McCormick and Techstars Partner Ari Newman as they share best practices on raising seed capital and getting to a series A round. We discuss: How seed and Series A investment criteria differ. Tim McCormick: 00:06:56. Excellent, great.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaStr

FEBRUARY 26, 2019

Also, don’t miss out on the lowest prices EVER on SaaStr Annual 2020 tickets. And the team deck doesn’t say who the CEO is? We called ourselves a team of four, actually, who operate and make decisions, and it’s just how we rolled. It’s worth every ounce of investment. FULL TRANSCRIPT BELOW.

Acquisition 134

Acquisition Sales Recruiting Scale Sales Hiring 134

The SaaS Garage

MARCH 12, 2020

A few days ago I had lunch with some friends, all of them softare and Venture Capital veterans, who I all know from the early days of the 21st century. And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept.

Underperforming Technical Team 94

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 94

The SaaS Garage

MARCH 12, 2020

A few days ago I had lunch with some friends, all of them softare and Venture Capital veterans, who I all know from the early days of the 21st century. And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept.

Underperforming Technical Team 52

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 52

Sixteen Ventures

DECEMBER 31, 2019

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development. Stretch vs. Bad-Fit Customers. Bad Sales Handoffs Cause Customers to Ghost During Onboarding.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

AUGUST 20, 2019

I’m a vice president at Bessemer Venture Partners, which is a venture capital firm, which was very lucky to be a part of SendGrid’s journey. We collectively as a company were fortunate in doing all those things and, boy, was it a heck of a team effort, and it was a lot of fun. I won’t lie.

Scale 138

Scale Acquisition Scaling Sales Hiring 138

SaaStr

AUGUST 19, 2020

The second is really how to think about your crew, really, how to take care of your crew, how to up-level your crew, how to invest in them, how to listen and engage them, and then also how to think about your extended crew. ” And then we debated like how across the leadership team to say, “Hey, can we afford this or not?”

Scale 282

Scale Underperforming Technical Team Sales Hiring Leadership 282

SaaStr

JULY 29, 2020

So we’re really proud of that and our whole team is really proud of that. And one thing that’s been really cool starting the company 10 years ago in an economic downturn to today, about six months ago Matthew and I and our team took the company public on the New York Stock Exchange. Which ones are we bad at?

Sales Hiring 195

Sales Hiring Outsourcing Services Scale Sales Recruiting 195