SaaStr

JUNE 16, 2020

Matt Garratt: So for those that aren’t familiar with Salesforce Ventures, we are the strategic investment arm for Salesforce. Right now, learning for companies is only at 10% online. We have all this data online, if you want to see more results from the survey. It stands for vision, values, methods, obstacles and measures.

Sales Hiring 204

Sales Hiring Scale SaaS Payments Payment Services 204

User Pilot

AUGUST 31, 2023

New customers bring in subscription fees, licensing charges, or usage-based payments, which are the lifeblood of SaaS businesses. As more customers are acquired, the company’s revenue stream expands, enabling it to invest in product development, innovation, and scaling operations.

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

Buffer Resources

JUNE 22, 2023

She has since gone on to speak on panels, host workshops, and launch The PostGrad Playbook. 👀 To keep up with Jahleane, check out her website and follow her on TikTok and LinkedIn. The lesson for creators here is: Your personal experiences have value as a source of inspiration and connection with an audience.

Social Media 122

Social Media Payments Payment Methods Technical Review 122

Chart Mogul

JULY 30, 2024

Find everything involved with SaaS funding, from the types of funding to navigating the investment process (with first-hand lessons and insight from SaaS VCs). Typically, angel investors are people who have found business success before or are looking for business investments as a side venture. Angel networks are popular, too.

SaaS Payments 52

SaaS Payments Investment Payment Methods Payments 52

Natalia Luneva

JANUARY 8, 2022

Facebook and Slack used to be the best community platforms for online businesses: they are free, everyone is using them, and they are easy to use. However, new online community platforms emerged to offer better interface, more customization opportunities, and the chance to create your own mini social network.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

FastSpring

JANUARY 26, 2024

Why Customer Success Is a Great Investment Customer success is more than just an arm of or partner to customer support — it can have a huge positive impact on ARR, product value, and marketing. What was the first thing you bought online? Jake Dipple 3:15 It was probably the last thing I bought online as well.

Customer Success 159

Customer Success VP of Engineering Payments Payment Methods 159

User Pilot

NOVEMBER 4, 2020

But if you’re in a hurry, here’s our quick breakdown of Product Manager Jobs To Be Done and the UX tools that even the least techie person out there can use: (You can click on any of the links above to jump ahead to our write-up of the section and the tools. ). per month, it’s doesn’t need a big investment to give it a go. Wireframing.

Payment Methods 98

Payment Methods SaaS Payments Payment Solutions Payments 98

Baremetrics

APRIL 7, 2020

Using that data, we attempt tackle churn in five different ways: Offer free trainings, workshops, & bonuses Stay engaged with customers via chat and email Referral/affiliate programs Owning up to mistakes Adding new features I’ll dive into each of these and provide examples of how we use these tactics to combat churn. It happens often.

Social Media 69

Social Media Payment Solutions Software Review Software 69

Sales Hacker

FEBRUARY 5, 2019

Everyone needs to understand the investment and time-frames associated with this decision. The SMB customer may need monthly payment terms or a ‘pay per transaction’ fee. Think in terms of ‘deal dials’: price per user, payment terms, contract length, number of users. Who could blame them? Do we need technical account managers?

SaaS Payments 66

SaaS Payments Sales Hiring Enterprise Payments 66

User Pilot

MARCH 14, 2024

You want to trigger in-app experiences based on analytics – Heap doesn’t offer built-in tools to personalize the user experience based on product analytics and insights. Instead, it tracks everything but you have to install a code snippet in the header of your website or use Google Tag Manager to record the event on all pages.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

SaaStr

SEPTEMBER 19, 2023

In last week’s Workshop Wednesday , held every Weds at 10 a.m. The right-hand graph shows that deal count and overall investments have fallen. This is where traditional SaaS methods like subscription pricing only, driving growth through headcount only, or a pure sales GTM strategy only live. You don’t want to be there.

Business Model 293

Business Model SaaS Payments Payments Headcount 293

SmartKarrot

APRIL 20, 2022

This is a key reason businesses should invest in building customer loyalty, and loyalty programs help. Better personalization. Customers tend to spend more on a brand/ product that provides personalized services. And with the customer insights from loyalty programs, businesses can build a personalized approach.

B2B 11

B2B Scale Payment Methods Payment Services 11

Baremetrics

AUGUST 30, 2021

The phone rings. If you chose not to answer the phone, you’d be in the majority. People love talking to you on the phone – just not necessarily when you’re selling something. Buyers need to be in control When the phone rings, or an email pops into our inbox, we are put in a reactive position. Do you pick up?

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98

Sales Hacker

MARCH 2, 2020

If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. You will learn why traditional sales methods which were developed for small consumer sales, just won’t work for large sales and why conventional selling methods are doomed to fail in major sales.

Scale 143

Scale Sales Hiring Sales Recruiting Payment Methods 143

Buffer Resources

OCTOBER 2, 2023

While out in the fields, she started thinking about passive income, and it occurred to her that she could teach grant writing online. After learning about the true cost of being in business, my co-founder and I realized we needed to triple our prices and switch to a monthly payment plan option that provided monthly recurring revenue.

Payment Methods 118

Payment Methods Sales Hiring Payments Business 118

Sales Hacker

FEBRUARY 11, 2025

There’s so many breadcrumbs online, but they’re everywhere. I used to be an inbox zero kind of guy, but as my personal media presence, the fund and our community [00:02:00] grew, it became harder and harder to actually make that happen. We’re basically the same person. Jordan Crawford: The list is the message.

ChatGPT 80

ChatGPT AI Payment Methods Payment Services 80

Sales Hacker

FEBRUARY 24, 2025

Wise : Subject matter expertise: Wise positions itself as an expert in the field by creating educational content around international finance, currency exchange, and cross-border payments. For some founders, building out your personal brand can feel like a chore, but it is the best way to build trust with your target audience.

B2B 77

B2B Scale Sales Hiring AI Search 77

Chart Mogul

SEPTEMBER 19, 2019

How after that payment was processed or that service order was signed, you set your sights on cloning that customer. For example, if I hire someone that was closing deals on a 15-30 day sales cycle and my sales cycles are 6-9 months, I run the risk of that person a) not being successful and b) getting bored/being a retention risk.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

Chart Mogul

SEPTEMBER 19, 2019

How after that payment was processed or that service order was signed, you set your sights on cloning that customer. For example, if I hire someone that was closing deals on a 15-30 day sales cycle and my sales cycles are 6-9 months, I run the risk of that person a) not being successful and b) getting bored/being a retention risk.

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

Sixteen Ventures

DECEMBER 31, 2019

I also spoke to thousands of people at workshops and events all around the United States and the world – including 5 trips to Brazil – and helped companies grow and spread the word about Customer Success-driven Growth. Metering / Billing / Payment Process. Customer Success Workshop Schedule. Customer Acquisition.

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137

Buffer Resources

FEBRUARY 27, 2025

I don’t currently host my newsletter on Substack (I went with beehiiv ), but I seriously considered it (and I’m even eyeing it for a side project I’ve been workshopping). It’s easy to start (and free to use) : Many platforms require upfront investment or technical know-how.

Payments 71

Payments Social Media Payment Solutions Payment Methods 71