article thumbnail

JFrog IPO: Lessons For Entrepreneurs

SaaStr

One of the first things that stood out at the time was JFrog’s highly efficient financial metrics. If the PLG strategy is implemented well with a quick time to value, the cost of acquiring new customers and upselling the customers provides for a very efficient business model.”.

New CTO 207
article thumbnail

11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. KPIs and success metrics to track Income statement (P&L) and Balance Sheet : CEOs don’t need to check these documents on a daily basis, but regular analyses keep them in the loop of the company’s financial position.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

AMA at SaaStr Annual 2022 with SaaStr Founder & CEO Jason Lemkin – Part 1 (Pod 607 + Video)

SaaStr

But it was super interesting that the two big interviews I did were with Ben Chestnut from Mailchimp yesterday and with Dharmesh and Brian from Hubspot. Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote. And I don’t mean in an edgy way.

article thumbnail

45 – Technical leadership (from a past CTO, CEO, Director of Engineering, and Coder), with Cynthia Del’Aria

Natalia Luneva

Today I interview Cynthia Del’Aria and we talk about leadership in the SaaS world. She is currently on the verge of starting a new FinTech startup which will be her fifth but she has built close to 100 startups for other people over the years. How Cynthia came up with the idea of a startup incubator.

article thumbnail

How 13 SaaS Companies Use Community Marketing to Grow

Natalia Luneva

To get more practical, I recently interviewed over 10 SaaS companies and asked them 4 questions: Which platform(s) do you use to run your community? . Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 How long has your community been running? .

article thumbnail

2020 SaaS C-Suite Evolving to Support Product and Customer Lifecycle Management

OPEXEngine

The siloed management structure paralleled the key components of Operating Expense, making it easy to report backward-looking Income Statement expenses and recognized revenues, but not cross-functional customer and product lifecycle metrics, critical to managing a SaaS company. Chief Product Officer.

article thumbnail

Top 11 PLG Experts You Must Follow on Social Media in 2022

Frontegg

Despite being extremely busy, Ramli is always open to new ideas and collaboration offers. #5 Sam’s growth team at OpenView is helping dozens of companies to elevate their conversion and retention metrics today. #8 Co-Founder and CTO at Gainsight (Former GVP of Engineering at Marketo). 5 – Keiran Flanagan.